ISM:Boldly Setting the Global Standardfor Supply Management

Session GG

Want to ask a question?

• Please scan this QR code and submit your question online.

• We will answer questions in the order they are received during the presentation.

Thank you

Session GG

The Moderator

• Ashley’s background includes more than six years of research experience in medical, psychology/psychometrics and forensic settings.

• She has held various positions as a Behavioral Researcher for National Jewish Health, as Intern Forensic Counselor for the Federal Bureau of Prisons, and an Intern Death Investigator for the Denver Office of the Medical Examiner.

• Ashley earned her M.A., in Forensic Psychology, from University of Denver, and her B.A., in both Criminal Justice and Psychology with a Minor in statistical analysis, from St. Cloud State University.

ASHLEY PEIGHTAL RAY -RESEARCH ANALYST

LANE BURKITT - DIRECTOR,PROFESSIONAL SERVICES

RAINEY ALBEN, CPSD -DIRECTOR, DIVERSITY

TOM MARTIN - DIRECTOR, LEARNING SOLUTIONS

JERRI KAPELKA, CPSM, CPSD -MANAGER, CERTIFICATION

The Panel

Our Mission:

We advance the practice of supply management to drive value and competitive advantage, and contribute to a prosperous,

sustainable world.

Pillars of ISM

What is a Job Task Analysis (JTA)?

"Psychometrics is a scientific discipline concerned with the construction of assessment tools, measurement instruments, and formalized models that may serve to connect observable phenomena (e.g., responses to items in an IQ-test) to theoretical attributes (e.g., intelligence) (Jones & Thissen, 2007)."

"A task analysis is a systemic collection of data about a specific job or group of jobs to determine what an employee should be taught and the resources he or she needs to achieve optimal performance (DeSimone, Werner & Harris, 2002)."

• DeSimone, R.L., Werner, J.M., Harris, D.M. (2002). Human Resource Development. Orlando, FL.: Harcourt, Inc.

• Jones, L. V., & Thissen, D. (2007). A history and overview of psychometrics. In C.R. Rao and S. Sinharay (eds). Handbook of Statistics, 26: Psychometrics (pp.1-27). Amsterdan: North Holland. A free version of this chapter can be obtained here.

Final Questionnaire

Open-ended Questionnaire (Job Duties/Tasks)

Collection of Job Descriptions/Tasks &In Depth Interviews

Definition Study

What is Supply Management?Supply management is the identification, analysis, determination, procurement and fulfillment of the goods and services an organization needs to meet short- and long-term objectives. By managing external partners’ capabilities and linking them to organizational goals, supply management contributes to the strategic direction of an organization through total cost and capabilities management.

By effective oversight and engagement of people, processes and relationships, supply management creates competitive advantage through innovation, cost management, quality improvement, asset optimization, risk mitigation, social responsibility and sustainability.

• Mastery Model

• Tom Martin – Director, Learning Solutions

• CPSM Certification Refresh

• Jerri Kapelka CPSM, CPSD – Manager, Certification

• CPSD Certification Refresh

• Rainey Alben CPSD – Director, Diversity

• ISM Services

• Lane Burkitt – Director, Professional Services

With great information, comes great responsibility.

Tom MartinMastery Model

What is it?

It is a comprehensive set of competency-based standards of excellence for supply management practitioners worldwide.

ISM Mastery Model®

Financial Analysis

FUNDAMENTALIncrease personal value through acquisition of

commercial knowledge

PROFICIENTIncrease personal and

departmental value

ADVANCEDDrive increase in enterprise value

through functional excellence

MASTERYTransformation performance of

corporate strategyMove to c-suite

Career Level Mastery

ISM Mastery Model®

Financial Analysis and

Contractualand

MaterialsManagement

andCompliance

ISM Mastery Model Offerings

PODCASTS

E-LEARNING

SEMINARS

EVENTS

WORKBOOKS

CPSM/CPSD CURRICULUM

WEBINARS

RESEARCH & ARTICLES

Jerri KapelkaCPSM

The Certified Professional in Supply Management® (CPSM®) certification is a cornerstone to achieving excellence – the gold standard for training and expertise in the supply management industry. Becoming a CPSM establishes you as someone who has mastered the core competencies of the foundational aspects of procurement and sourcing, contracts, negotiation and leadership.

CPSM CERTIFICATION

CRITERIA

Pass three Exams

• Exam 1 – Foundations of Supply ManagementContracting and Negotiation, Social Responsibility, Cost and Finance, Sourcing, International Supplier Relationship Management. 165 Questions; 2 hrs 45 minutes

• Exam 2 – Effective Supply Management PerformanceForecasting, Materials and Inventory Management, Logistics, Organization and Department Assessment, Product and Service Development, Quality, Planning. 165 Questions; 2 hrs 45 minutes

• Exam 3 – Leadership in Supply ManagementLeadership, Strategic Sourcing, Risk Compliance. 180 Questions; 3 hrs

Document Work ExperienceThree years full-time professional supply management experience with a regionally accredited bachelor’s degree or international equivalent OR Five years full-time professional supply management experience without a qualified degree.

Submit CPSM® Original Certification ApplicationApplications are accepted online at www.insttituteforsupplymanagement.org – CPSM/CPSD Certification.

RecertifyTo maintain your certification, you must recertify every three (3) years with 60 Continuing Education Hours (CEHs).

Certified Professional in Supply Management®

(CPSM ®)

Updated Exam Structure for CPSM

Current Exam Configuration

1. Foundation of Supply Management (165 Questions)

2. Effective Supply Management Performance (165 Questions)

3. Leadership in Supply Management (180 Questions)

Updated Exam Configuration

1. Core Supply Management (180 Questions)

2. Supply Management Integration (165 Questions)

3. Transformation and Leadership (165 Questions)

CPSM Modifications and Enhancements

• Competencies align with Mastery Model

• Less US-centric

• International/global incorporated throughout

• No other tasks dropped

• Some task areas de-emphasized

• Some task areas enhanced▪ Leadership and Business Acumen

▪ Risk

▪ Sourcing & Strategic Sourcing

▪ SRM

▪ Supply Chain Strategy

CPSM Changes

• New:• Category Management as a Competency Area• Sales & Operations Planning as a Competency Area• Updated Technology:

• Data Analytics• Big Data, AI, etc

• Sourcing and Strategic Sourcing together• Legal Area – less US-Centric• Exam 1 will be the longer exam, Exam 2 & 3 shorter

CPSM Update Timeline

• Prototype Courseware/Study Materials ~ March, 2018

• Pilot Exam ~ May, 2018

• Rollout Courseware/Study Materials ~ May, 2018

• Launch Exam ~ September, 2018

Rainey AlbenCPSD

Evolution of Supplier Diversity in the U.S.

• The Certified Professional in Supplier Diversity (CPSD™) Certification Launched - January 2011

• Designed for:

➢Professionals within SC who oversee the function of supplier diversity (e.g., Director of Procurement; VP, Outsourcing and Supplier Diversity)

➢Professionals whose responsibilities include supplier diversity activities (e.g., Strategic Sourcing Manager, Category Manager, Buyer)

➢Key internal stakeholders who desire to learn more about supplier inclusion (e.g., Marketing)

➢New and tenured SC professionals who desire to acquire, understand and demonstrate competency in all aspects of supply chain including supplier diversity

• Equips professionals with the knowledge and business competencies needed to enhance job performance.

What is the CPSD Certification?

Certified Professional in Supplier Diversity®

(CPSD)

CRITERIA

Pass two Exams

• Exam 1 – Foundations of Supply ManagementContracting and Negotiation, Social Responsibility, Cost and Finance, Sourcing, International Supplier Relationship Management. 165 Questions; 2 hrs. 45 minutes

• Exam 2 – Essentials in Supplier DiversityPolicies and Planning, Sourcing/Supplier Development, Finance/Budgeting, Metrics/Oversight, Training and Development, Advocacy/Marketing/Outreach. 120 Questions;2 hrs.

Document Work ExperienceThree years of professional supplier diversity or supply management experience IF the candidate has a regionally accredit bachelor's degree OR minimum of five years professional supplier diversity or supply management experience with a bachelor’s degree. (Note: Supplier Diversity does not need to be primary function).

Submit CPSD™ Original Certification ApplicationApplications are accepted online at www.insttituteforsupplymanagement.org – CPSM/CPSD Certification.

RecertifyTo maintain your certification, you must recertify every three (3) years with 60 Continuing Education Hours (CEHs).

Now

• Knowledge Areas:• Policies and Planning • Sourcing/Supplier Development • Finance/Budgeting • Metrics/Oversight • Training and Development • Advocacy/Marketing/Outreach• Social Responsibility• Sourcing• Supplier Relationship Management

Some enhanced task areas • Leadership and Business Acumen

• Sourcing & Strategic Sourcing

• Supplier Relationship Management/Supplier Development

• Metrics and Reporting

New • Developing Business Case/Obtaining Executive

Support

• Project Management for Supplier Diversity Professionals

• Establishing diverse supplier certification and qualification process

Old vs. New

CPSD Update Timeline

• Prototype Courseware/Study Materials ~ Fall, 2018

• Pilot Exam ~ Winter, 2018

• Rollout Courseware/Study Materials ~ Spring, 2019

• Launch Exam ~ Summer, 2019

Lane BurkittProfessional Services

Corporate Learning and the Mastery ModelSkills Assessment

• The JTA is used to compare company roles to industry standards

• The ISM Mastery Model is the framework used to assess skills based on role and level

• Individual learning plans lead to customized learning solutions

1. IDENTIFY

• role types & levels

2. TARGET

• sub-competency levels by role

3. DELIVER

• survey via the web

4. REPORT

• results for individuals and groups

5. ROADMAP

• for individual & organizational learning

Deliver

The Supply Management Process

Analyze

• Price & Cost Analysis

• TCO Analysis

• Portfolio Analysis

• Market Analysis

• Spend Segmentation & Analysis

• Requirements Analysis

• Stakeholder Analysis

• Make v. Buy

Select

• Sourcing Cycle

• RFx

• Stakeholder Management

• Supplier Financial analysis

• Risk Analysis

• Negotiating

• Contracting

• Payment Terms Selection

• Supplier Relationship Management

Procure

• Demand Planning

• Requisitioning

• PO Generation

• Buying

• Inbound Logistics

• Receiving

• Quality Management

• Materials Scheduling

• Services Procurement

• Production Planning

• Production Scheduling

• Warehousing

• Supply location management

• Inventory management

• Obsolete materials management

• Services Delivery Management

Settle

• Invoice Receipt

• Discrepancy Management

• Discount Application

• Credit Management

• Payment Authorization

• Payment Execution

• Payment Methods

The Supply Management Process is tied back to the ISM Mastery Model closing the gap betweenskills assessment and process improvement.

Results Focused Training1

0 P

erce

nt

Instruction and training

20

Per

cen

t Active learning and doing

70

Per

cen

t On the job application

Level 4: Results

Level 3: Behavior

Level 2: Learning

Level 1: Reaction

Corporate Training is developed consistent with both the 70-20-10 principle and the

Kirkpatrick model to assure measurable ROI.

Measured results show a one year return of at least 40:1

Kirkpatrick Model ofTraining Evaluation

Donald Kirkpatrick – Evaluating Training Programs 1994

Let's talk!

Want to ask a question?

• Please scan this QR code and submit your question online.

• We will answer questions in the order they are received during the presentation.

Thank you

Session GG

YO U R

I S I M P O RTA N T

Please take a few minutes to complete this

brief survey.

Survey link:

www.instituteforsupplymanagement.org/GG17