Survey Says?ISHA Conference 2016

I’m Ravin, pronounced Ravine

Where I live(d)

The team I work with

Launched in 2012 to help organizations conduct surveys that are easy to create and fun to do.

Countries

110+Users

90,000+Surveys

10,000,000+Made with ♡ in Toronto, Canada

About QuickTapSurvey

Why QuickTapSurvey?

No Internet Required

Designed for In-Person

Quick and Easy Setup

Survey 1Learning about you

Agenda

● Why collect visitor feedback?● Best practices

○ Before - Designing your survey○ During - Getting survey responses○ After - Taking action on your data

Why collect visitor feedback?

Improve visitor experience

Get ahead on market trends

Understand strengths and weaknesses

Program planning

Connect with your community

Motivate your team

Designing your survey

Develop solid objectives first

Understand the visitor journey

Stay relevant!

Integrate your brand

Realistic, actionable analysis plan

Getting survey responses

Choose your channel wisely

Visual appeal and ease of use

Incentive

Fit into the visitor journey

Taking action on your data

Analysis

Work backwards

Close the loop

3 horizons

Not one, not two, not three...

Survey Says?Ravin Shah

Founder & Co-CEOQuickTapSurvey