isgec case study - informarketing.ininformarketing.in/.../9_rishibansal_isgec_casestudy_merino.pdf...

www.merinoservices.com

Rishi Bansal, Vice President – Global Business

ISGEC Case Study


About ISGEC Heavy Engineering

• A $ 400 Million multi-product, multi-location public

company providing engineering products to

customers across 76 countries.

• Business units - Process Equipment, EPC Power

Plants, Boilers, Sugar Plants & Machinery,

Mechanical & Hydraulic Presses, Steel & Iron

Castings, Contract Manufacturing, and Trading.

• major target sectors for the company are: Power, Oil

& Gas, Automobiles, Fertilizers, Sugar and Defense

• 4000 employees, including 700 qualified engineers

and over 450 designers spread across India


Background

• ISGEC was using Baan IV c4 system since 2001.

• Baan supported Business Growth

2001-2003

2012

Baseline > 5 times > 10

times

Growth

Business Volume

IT User Base

IT

Application

use

Application

Development

Staff


Baan IV c4 Base Implementation

Engg. & Design

Ven. /Cust Doc. Mgmt Element wise Sanction

Utilisation & Monitoring Payment Tracking

Engg Doc. Release &

Change Control

Material Despatch &

Receipt at Site Delivery Tracking

Design Automation Delivery Sequence

Control Order Placement Export Invoicing

Resource &

Productivity Mgmt

Historic Cost

Comparison Design Development

Planning Enquiry

Project Sanction Control

Customer Billing,

Schedule & Status MIS Creation

SAR/QFR Vendor Quality Tracking Cash Flow

Projects Procurement Accounts

Payments

Material Indenting

Planning Accounting

Domestic Invoicing

Partially Covered by

Baan Fully Covered by Baan Not Covered by Baan


Customizations to meet Business Demand

Engg. & Design

Ven. /Cust Doc. Mgmt Element wise Sanction

Utilisation & Monitoring Payment Tracking

Engg Doc. Release &

Change Control

Material Despatch &

Receipt at Site Delivery Tracking

Design Automation Delivery Sequence

Control Order Placement Export Invoicing

Resource &

Productivity Mgmt

Historic Cost

Comparison Design Development

Planning Enquiry

Project Sanction Control

Customer Billing,

Schedule & Status MIS Creation

SAR/QFR Vendor Quality Tracking Cash Flow

Projects Procurement Accounts

Payments

Material Indenting

Planning Accounting

Domestic Invoicing

Technology Drives

Operations Technology Support

Operations

Technology Not used/

No Automation


Some Business needs remain unaddressed

» Project Planning Module

» Vendor Approval Module

» Document Issue to Vendor/Customer

» Non Project Procurements Process

» Vendor Quality & Loading

» Material Receipt at site

» Payment Tracking Module

» Clubbing of Indents/ Multiple Orders

» Export Invoicing Module

» Payment Handling

» Management Dashboards and MIS

» Alerts and Workflows

» Historic Data Search

» Extend Baan to project site

Extend Coverage Adopt Controls

Enhance Efficiency Increase Usability


Vision & Expectation of Management from New Project.

• Stricter Implementation of Project in Baan

• Easy to use Interface

• Increased Granularity and Diversity of Data captured

• Role based Dashboards

• Resource Planning

• Minimum/ No Customization

• Push Driven system resulting in Pro Active decision support.


Solution options

• Business Demand for

• Create Systems to capture data

inputs in existing sessions provided

in Baan.

• Create new sessions to Fulfil MIS

reporting requirement or business

process which are currently being

handled using Excel, mail etc

• Change business process which

are different from what has been

implemented in Baan

Solution Options

Option 1 : Customize or Upgrade Baan

• Map new requirements in Baan’s new version i.e.

Infor ERP LN

• Customise Baan to capture all additional inputs

required

Option 2 : Develop Customized Application

• Create additional platform to develop Customised

application

• Study and Develop tailor-made application

Option 3: Use readymade Specialized Applications

• Evaluate commercial/open source alternatives

meeting new requirement

• Integrate with Baan and MIS system


Solution Footprint Implemented

Infor LN

96 CU Lic. with 400+

End Users


Challenges Addressed

• Migration of 100% Historic data including transactions of all

implemented modules from Baan IV to ERP LN.

• Customizations in Item Release and Drawing Release with

drawing release as a main event that tigress the Item Release

Process.

• Change in Company Structure from Multi Logistic Multi Finance

to Single Logistic Multi Finance.

• Sanction Control built integrated with Consumption of budgets

and Control of budgeted amounts with actual material

transactions.


Challenges Addressed

• Integration of PLM with ODM, the document release process in

PLM is resulting in Document upload in ODM and

simultaneously releasing of Items for Purchase request.

• Purchase Order Approval Work Flow configured with Multilevel

Approval Authorities based on value of Purchase Order by

writing custom BODs in ION.

• Alerts were required for set of Users on Certain Events for

which standard BODs were not available and few alerts were

even required on the customized Functionalities.


Thank you

USA INDIA HONGKONG SINGAPORE UAE NETHERLANDS

Merino Services Ltd. 70,KLJ Complex , Moti Nagar, New Delhi- 110015 | Phone : +91 11 4506 8300

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