PHAN 1: GII THIEU VE QUAN LY D AN

HAI NOI DUNGCHNG 1: D AN VA QUAN LY D ANCHNG 2: XAC NH D AN

CHNG 1D AN VA QUAN LY D AN

MUC TIEU HOC TAPNam c ban chat cua d an, nhu cau va cac yeu cau oi vi cong tac quan ly d anHieu c vai tro, chc nang va hieu qua cua QLDA Hieu c cac qui luat quan trong va cac yeu to thanh bai cua QLDAHieu c nhiem vu va yeu cau oi vi giam oc d an

NOI DUNG1.1. Gii thieu ve d an1.2. Gii thieu ve quan ly d an1.3. Cac dang quan ly d an1.4. Mot so qui luat cua quan ly d an 1.5. Giam oc d an1.6. Yeu to thanh bai cua d an1.7. Bai tap ln so 1

1.1. GII THIEU VE D AND an la hoat ong san xuatCac ac trng c ban cua d anLoai d anNhu cau ve quan ly d an

1. D an la hoat ong san xuat1. San xuat hang khoiSan pham co nh, san lng ln va on nh trong thi gian dai, co the d baoThiet b chuyen dung to chc thanh day chuyen co nhNhan lc chu chot: ky s cong ngheYeu cau chu yeu: tang nang suat cua trang thiet bTng tac vi moi trng hoan toan xac nh, khong ang ke hay khong oi (he thong ong)

1. D an la hoat ong san xuat2. San xuat hang loatCo mot vai loai san pham c san xuat tren cung day chuyen (vi mot so thay oi ve cong nghe), san lng kha ln va on nh trong thi gian kha daiThiet b c nhom lai theo chc nang chuyen dungTnh phc tap cua cong tac lap ke hoach, tien o va kiem soat cao hn san xuat hang khoi

1. D an la hoat ong san xuat2. San xuat hang loat (tiep)Yeu cau chu yeu: giam thi gian san xuat, tang tnh linh hoat cua day chuyen cong ngheTng tac vi moi trng nhieu hn san xuat hang khoi nhng chu yeu la trong khau lap ke hoach

1. D an la hoat ong san xuat3. San xuat n chiec:Mot so ln loai san pham, san lng thap, thi gian san xuat ngan, yeu cau chat lng caoDang san pham co the lap laiThiet b a nangCo the tng tac vi moi trng ngay trong qua trnh san xuat

1. D an la hoat ong san xuat4. San xuat d an:San pham duy nhat (khong phai 1 san pham)Thi gian san xuat xac nh nhng keo dai Nhieu loai thiet b a tnh nang, nhieu chuyen monKhong lap laiTng tac vi moi trng a dang va bien ong va bat nh

1. D an la hoat ong san xuatD an la mot chuoi cac hoat ong nham hoan tat mot san pham cuoi cung trong pham vi cho trc ve THI GIAN-CHI PH-CHAT LNG

2. Cac ac trng c ban cua d anSan pham duy nhat va hoan toan xac nh bi cac yeu cau chat lng va ky thuat Tnh phc tap: nhieu nganh nghe, nhieu chuyen mon hay nhieu to chc, cty cung tham gia chu tac ong cua nhieu yeu to co anh hng qua laicong nghe mi

2. Cac ac trng c ban cua d anTnh oc ao: s khac biet ngay ca oi vi nhng loai d an a c tng c thc hien trc kia (xay cau, ng)Tnh mi: s mi la cha tng gap ngay cho ca cac d an tng t a thc hien (rui ro hay bat nh t moi trng)Tnh tam thi: d an co iem ket thuc khi ma moi nguon lc cua d an se b giai tan cho nhng d an khac

2. Cac ac trng c ban cua d anMau thuan: luon ton tai tren nhieu kha canh: cac muc tieu, quyen li cua cac ben co lien quan, thay oi theo thi gian va vi cng o khac nhauVong i (PLC): la mot chuoi cac pha hay cac hoat ong co thi iem bat au va ket thuc hoan toan xac nh vi thi iem ket thuc cua pha cuoi cung i vi ket qua la san pham c hoan tat. D an co rat nhieu thay oi trong tng pha va t pha nay en pha khac trong PLC

3. Loai d an

Loai d anV du ve san pham cua d anD an hanh chnh: thng do t van hay chnh can bo thc hien. Khoi lng cong viec kho xac nh t au, san pham au ra la dch vu va chat lng co o u tien caoCai at he thong ke toan mi, cai to cong ty, tai to chc, tai cau trucXay dng: T va CLToa nha, cay cauPhat trien phan mem: CLChng trnh phan mem

3. Loai d an

Loai d anV du ve san pham cua d anLap ke hoach, thiet ke: T va CLCac ke hoach thc hien nhiem vu chuyen mon, quan lyLap at trang thiet b hay day chuyen cong nghe: T va CLDay chuyen cong nghe hay thiet b san sang san xuatS kien xa hoi hay tai nh c: T-C-CLOlimpic, di chuyen ti mot ni mi

3. Loai d an

Loai d anV du ve san pham cua d anBao tr trang thiet b cho he thong san xuat lien tuc: T-CLTrang thiet b a c bao trPhat trien san pham: T-C-CLThuoc mi, may bay m, trang thiet b miNghien cu: CLBao cao kha thi, bao cao khao sat 1 van e

3. Loai d an

3. Loai d an

4. Nhu cau ve quan ly d anD an la hoat ong ac thu can phai co phng phap quan ly ac thuLoai ngi a tng thc hien nhieu d an v ai chng to nang lc lap ke hoach, ket hp, phoi hp, to chc va kiem soat tuyet viD an ngay nay luon phai thc hien trong pham vi han hep cho trc ve T-C-CL ma khong the vi pham

4. Nhu cau ve quan ly d anD an trien khai kho khan hn cac loai hnh san xuat khac: kho tuyen dung, duy tr va phat trien oi ngu nhieu loai chuyen gia, Gii han ve T va C khong cho phep hoc tap va khac phuc, thong tin thieu thon, kinh nghiem nhieu khi khong hieu qua

4. Nhu cau ve quan ly d anNhu cau ve san pham phc tapap ng nhu cau mi trong ieu kien han che ve nguon lcKien thc con ngi ngay mot caoCanh tranh oi hoi ap ng nhanhMoi trng phc tap, thay oi nhanh va bat nhQUAN LY D AN LA PHNGPHAP QUAN LY MI NHAM GIAI QUYET VAN E I VI

1.2. GII THIEU VE QUAN LY D ANQuan ly va ky thuatCac chc nang chung cua quan lynh ngha va vai tro cua quan ly d anCac chc nang quan ly trong quan ly d anCac chc nang ac thu cua quan ly d anac iem chung cua quan ly d an

1. Quan ly va ky thuatA woman in a hot air balloon realized she was lost. She reduced altitude and spotted a man below. She descended a bit more and shouted, "Excuse me, can you help me? I promised a friend I would meet him an hour ago but I don't know where I am." The man below replied, "You're in a hot air balloon hovering approximately 30 feet above the ground. You're between 40 and 41 degrees north latitude and between 59 and 60 degrees west longitude." "You must be an engineer," said the balloonist. "I am", replied the man. "How did you know?"

1. Quan ly va ky thuat"Well, answered the balloonist, "everything you told me is technically correct, but I've no idea what to make of your information, and the fact is I'm still lost. Frankly, you've not been much help at all. If anything you've delayed my trip even more." The man below responded, "You must be in management." "I am," replied the balloonist, "but how did you know?" "Well," said the man, "You don't know where you are or where you're going. You have risen to where you are due to a large quantity of hot air. You made a promise which you've no idea how to keep, and you expect people beneath you to solve your problems."

1. Quan ly va ky thuat

Cong viec cua ky sCong viec cua quan lyGiam thieu rui ro, nhan manh tnh chnh xac va tnh chat che, khoa hoc, co gang at mc o toi uNam bat cac rui ro tnh c, da vao trc quan, cac phan oan tren c s thong tin thong ke, co gang lam ung nhatS dung mot cach hieu qua cac phng phap luan khoa hoc tren c s d lieu thong keTrien khai quyen lanh ao e RQ trong nhng ieu kien khac nhau tren c s TT khong ay u

1. Quan ly va ky thuat

Cong viec cua ky sCong viec cua quan lyGiai quyet cac van e ky thuat, da chu yeu len cac ky nang va nang lc cua ca nhanGiai quyet cac van e gia con ngi va ky thuat da tren viec phoi hp nang lc va hanh vi cua ngi khacLam viec chu yeu bang nang lc cua ca nhanLam viec chu yeu qua ngi khac

1. Quan ly va ky thuat

Cong viec cua ky sCong viec cua quan lyKy s trc tiep thc hien cong viecNgi quan ly tac ong vao au ra qua ngi khacNham ti thoa man ve chnh cong viec chuyen mon va thanh tu cua ca nhanNham ti s hai long ve ket qua cong tac cua ngi khacCong viec co ban chat khoa hoc chnh xacve the gii t nhienCo yeu to nghe thuat trong the gii cua con ngi (co ong c, tnh cam, hanh vi phi ly)

Chuyen t ky thuat sang quan ly, ngi ky s phai: Co cach nhn nhan van e va xay dng ong c giai quyet van e mi, yeu thch nhng thach thc trong lanh aoKhai quat cach thc lam viec, lap ke hoach chi tiet, nam lay rui ro,va RQLam viec thong qua ngi khac, trien khai tham quyen ch khong phai kien thc1. Quan ly va ky thuat

2. Cac chc nang chung cua quan lyQuan ly la mot qua trnh tng tac nhom vi cac muc tieu nhat nhNgi quan ly phan au at c nhng muc tieu cua c quan thong qua lam viec vi nhieu ngi.Ngi quan ly phai thiet lap moi quan he hu hieu gia con ngi vi s vat, s viec, nguyen vat lieu va thong tin..RQ la cong viec thng xuyen va quan trong cua ngi quan ly va vi nang lc lanh ao la mot yeu to quan trong

2. Cac chc nang chung cua quan lynh ngha quan lyQuan l la mot qua trnh lam viec vi va thong qua ngi khac nham at c cac muc tieu cua n v trong mot moi trng co nhieu thay oi. Trong tam cua qua trnh nay la viec s dung cac nguon lc b han che mot cach co nang suat va at hieu qua.

2. Cac chc nang chung cua quan ly

Quan ly can bang gia hieu qua-hieu suat

2. Cac chc nang chung cua quan lyLAP KE HOACH: Xac nh muc tieu va cac phng tien, bien phap e at muc tieu:TO CHC: Thiet lap cac moi quan he gia nguon nhan lc va vat lc sao cho at c cac muc tieu cho trcTUYEN DUNG: Thiet lap cac v tr cong tac, quyet nh cac ngha vu va trach nhiem cho tng v trGIAM SAT VA CH AO: Hng dan va ch ao nhan lc, vat lc nham at c cac muc tieu a at ra

2. Cac chc nang chung cua quan lyONG VIEN: Huy ong nguon nhan lc lam viec vi nang lc cao nhat, vi ong c lam viec phu hp nhat e at hieu qua lam viec cao nhatLANH AO: Khuyen khch loi cuon nhan lc noi theo cac mau mc hay tam gng tot mot cach toan tam toan yKIEM SOAT: kiem soat cac bien ong trong thc hien so vi ke hoach va x ly kp thi va hieu qua cac sai lech nay nham bao am at c muc tieu a nh

3. nh ngha va vai tro cua quan ly d anQuan ly d an la nhng phng phap quan ly mi nham tai cau truc va phu hp hoa cac chc nang va ky thuat quan ly nham bao am at c mot c che kiem soat va s dung cac nguon lc mot cach hieu qua hn

Quan ly la mot chuoi cac hoat ong: lap ke hoach, to chc, dan at va kiem soat cac nguon lc cua c quan e at c cac muc tieu ngan han c thiet lap e at c nhng muc tieu chien lc cua cong ty

3. nh ngha va vai tro cua quan ly d anQuan ly d an ap dung phng phap tiep can he thong trong quan ly thong qua viec phan bo nhan s chuyen mon t cac phong ban va n v chc nang (cau truc doc cua cong ty) cho cac hoat ong d an (cat ngang cau truc doc hay con goi la cau truc ngang)

Phng phap tiep can he thong trong quan ly xac nh:Muc tieu-tieu ch Hoat ong (qua trnh)au ra khac vi ket qua

3. nh ngha va vai tro cua quan ly d an

3. nh ngha va vai tro cua quan ly d an

3. nh ngha va vai tro cua quan ly d an

4. Cac chc nang quan ly trong quan ly d anLAP KE HOACH: D an hng ti muc ch g? Tai sao?Xay dng muc ch, muc tieu va cac phng an d anXay dng cau truc cong viec cua d an (WBS)Xay dng trnh t cua cac cong viec cua d an va cac moc thc hien c banLap tien o d anLap ke hoach ve cac nguon lc cua d anTO CHC: Cac ben co lien quan va nhan s la ai va tai sao?Thiet lap c cau to chc cua ban QLDAXac nh va phan cong cac chc nang cho cac v tr cong tac

4. Cac chc nang quan ly trong quan ly d anTO CHC (tiep)Xac nh chnh sach, qui trnh va cac ky thuat, cong cu can thiet cho ban QLDAChuan b c cau nhan s va che o bao caoThiet lap cac chuan mc va pham vi tham quyen va trach nhiemTUYEN DUNG: xac nh nhu cau ve cac nguon lc vao tng giai oan cua d an, xac nh nguon cung cap va tuyen chonGIAM SAT CH AO: Phan cong cong viec, hng dan trien khai va phoi hp trien khai cac cong viec, giai quyet cac van e mang tnh noi bo trong cong viec

4. Cac chc nang quan ly trong quan ly d anONG VIEN: xac nh c che khuyen khch nhan lc lam viec tot nhatXac nh nhu cau cua nhan lcXac nh cac yeu to co the khuyen khch lam viec tot nhatCung cap t van va co van can thietXay dng cac bien phap lng thng can thiet va phu hpLANH AO: ai quyet nh cai g va khi nao?Thiet lap gii han oi vi tham quyen va trach nhiem RQ ve phan bo nguon lcXay dng phong cach lanh aoTang cng kha nang giao tiep, trao oi va cac moi quan he can thiet

4. Cac chc nang quan ly trong quan ly d anONG VIEN: (tiep)Chuan b ke hoach tang cng phoi hp trong ban QLDAXay dng c che RQ thong nhat trong ban QLDAKIEM SOATThiet lap cac tieu chuan anh gia ve chi ph, yeu cau ky thuat va tien oChuan bo ke hoach s dung cac bien phap anh gia tien trnh d anThiet lap he thong thong tin trong ban QLDAChuan b bien phap ra soat lai tien trnh d ananh gia tien trnh d an

5. Cac chc nang ac thu cua quan ly d anQUAN LY QUI MO: xac nh muc tieu, cong viec va khoi lng can thc hienQUAN LY NHAN LC: xac nh va bao am cung cap ung va u nguon nhan lc cho thc hien d anQUAN LY TRAO OI THONG TIN: xac nh nhu cau ve thong tin va bao am cac ben co lien quan c thong tin va co thong tin ay u e thc hien d anQUAN LY THI GIAN: xac nh thi gian, lap tien o va ke hoach d an, kiem soat tien o

5. Cac chc nang ac thu cua quan ly d anQUAN LY CHAT LNG: xac nh cac yeu cau oi vi chat lng cua san pham d an va kiem soat nham bao am at chat lngQUAN LY CHI PH: c tnh chi ph cho san pham va cho hoat ong cua d an, kiem soat chi ph song song vi tien o va chat lng QUAN LY RUI RO: xac nh cac yeu to rui ro, tac ong cua chung len hieu qua trien khai, xac nh cac phng an x ly khac phuc va kiem soat rui ro trong thc hienQUAN LY MUA SAM: Mua sam ung va u nguyen vat lieu va dch vu au vao cho d an

6. ac iem chung cua quan ly d anMot ngi duy nhat, Giam oc d an lanh ao ban QLDA hoat ong oc lap vi c cau to chc cua cong ty me. Ban QLDA la mot to chc a nang, nh hng thong nhat va tam thi. Giam oc d an la trong tam, la au moi duy nhat e ket hp moi no lc can thiet e at c muc tieu a at raHoat ong d an luon oi hoi nhieu loai chuyen mon, nhieu loai nguon lc v vay trong cong ty, nhieu n v chc nang se tham gia thc hien d an

6. ac iem chung cua quan ly d anGiam oc d an va ban QLDA co trach nhiem phoi hp chuyen gia t cac bo phan khac nhau e thc hien d anTrong noi bo cong ty me, giam oc d an phai t thoa thuan, thng thao vi cac phong ban chc nang ve cac ho tr can thiet. Trng cac n v phong ban chc nang chu trach nhiem ve nhiem vu chuyen mon va nhan s chuyen mon trong cac cong viec oc lap, con ban QLDA chu trach nhiem ve phoi hp va ieu hanh thi iem bat au va ket thuc cong viec

6. ac iem chung cua quan ly d anMau thuan luon ton tai trong thc hien d an do d an nham ti tao ra mot san pham hay dch vu hoan toan xac nh trong pham vi thi gian va chi ph nh trc, trong khi o nguon lc chuyen mon c huy ong t cac bo phan chc nang lai phai nham ti thoa man cac muc tieu khac cua n v va cua cong tyD an co 2 kenh trao oi thong tin: kenh thong tin doc theo chc nang chuyen mon va kenh ngang theo d an. Tc trong d an co 2 loai bao cao: cho trng n v chc nang va cho G d an

6. ac iem chung cua quan ly d anChc nang RQ, trach nhiem, hau qua va phan thng trong d an c chia se gia ban QLDA va cac bo phan chuyen monSau khi d an ket thuc, ban QLDA se giai the, nhan s se tr lai cac n v chc nang hay c huy ong cho cac d an miD an co the phat sinh t nhng bo phan khac nhau trong cong ty. D an phat trien san pham co the phat sinh t phong kinh doanh, tiep th, d an R&D co the phat sinh t phong KT-CNBan QLDA cung co the co cac bo phan ho tr nh ke toan, nhan s.

1.3. CAC DANG QUAN LY D ANDang QLDA c banQuan ly chng trnhQuan ly cac hoat ong th nghiem (venture)Quan ly san phamQuan ly cac nhom cong tac ac biet

1. QLDA c banGiam oc d an c at ngang hang vi trng cac bo phan chc nang va cung bao cao cho lanh ao cong ty phu trachG d an co trach nhiem lap ke hoach, to chc, ch ao va kiem soat hoan toan d an t au ti cuoiCo hai dang to chc: thuan d an va dang ma tranng dung trong cac hoat ong phc tap tam thi: cac hoat ong xa hoi, cac chien dch..

2. Quan ly chng trnhCung nham ti tao ra mot san pham hay dch vu hoan toan xac nh trong pham vi T-C-CLBao gom nhieu d an thanh phan, co the keo rat dai: chng trnh ao tao, chng trnh phat trien may bay mi.Giam oc chu trach nhiem ve ket qua cua cac d an thanh phan a ket thucao tao va thay the giam oc chng trnh co the can thietPhoi hp cac d an la nhiem vu bo sung

3. Quan ly hoat ong th nghiemLa cac d an tm kiem hay phat trien san pham/dch vu mi Muc tieu cua d an la hoan toan xac nhoi hoi nhieu loai chuyen monLay hoat ong mot cach hieu qua lam trong tam, san sang thay oi khi canc to chc tam thi

4. Quan ly san phamG d an c trao tham quyen cho moi hoat ong t ieu o, kiem soat ton kho, phan phoi va ban hang oi vi 1 san phamG d an phai phoi hp vi cac n v chc nang trong san xuat nham bao am khong b gian oanKhi san pham co vong i keo dai, vai tro G co the luan phien cho vai ngi

5. Quan ly cac nhom cong tac ac bietTai thiet ke cong tyMua ban, sat nhap cong tyNghien cu khao sat va anh giaCai tien chat lng san pham, giam chi phM rong th trngDi chuyen va tai lap mat bangTang cng nang lc quan lyThiet lap he thong MIS

1.4. MOT SO QUI LUAT CUA QLDACha tng co mot d an u ln nao a tng hoan tat ung thi gian trong pham vi kinh ph vi cung thanh phan nhan s nh khi no bat au. D an cua anh ch khong the la cai au tien khacCac d an tien trien nhanh chong cho ti khi at c 90% khoi lng va c hoan tat mc o nay mai maiKhi cac muc tieu cua d an khong c xac nh ro rang se tranh c s ho then khi phai tnh them chi ph

1.4. MOT SO QUI LUAT CUA QLDAKhi moi chuyen ang troi chay th chnh la luc truc trac co the xay raKhi moi chuyen khong the toi te hn c na th chnh la luc chung tr nen rat toi teKhi moi chuyen tr nen sang sua hn th chnh la luc anh ch bo sot ieu g oNeu noi dung cua d an c phep thay oi thoai mai th toc o thay oi se nhanh hn ca tien o d an

1.4. MOT SO QUI LUAT CUA QLDAKhong co he thong nao hoan toan mien nhiem vi vi cac van e. Nhng no lc lam cho he thong tr nen hoan toan mien nhiem lam cho kha nang mien nhiem cua he thong cang yeu va he thong lai cang b nguy hiemMot d an co ke hoach c lap khong can than se b keo dai ti 3 lan, con d an c lap ke hoach het sc t m ch b cham tien o 2 lan thoiBan QLDA phai kiem tra lai tien o bi v d an khong tien trien

1.5. GIAM OC D ANGiam oc d an c bo nhiem ngay sau khi d an c quyet nh trien khaiGiai oan au (oi vi d an phat trien cong nghe): chuyen gia KT-CN cao cap co the c bo nhiemGiai oan sau giam oc d an la ngi co trnh o quan ly caoGiam oc d an thng c bo nhiem ngay t au va ti khi ket thuc d an

1.5. GIAM OC D ANGiam oc d an thng khong phai la chuyen gia trnh o cao ve mot lnh vc chuyen mon nao o cua d anGiam oc d an co hieu biet ve nhieu loai chuyen mon khac nhau, co kien thc rong va co nang lc quan ly, nang lc t duy tong hp hn la t duy phan tch Giam oc d an khong can thiep vao chuyen mon cua cac bo phan ma ieu phoi va tch hp cac no lc chuyen mon nay

1.5. GIAM OC D ANNgay ca khi giam oc d an la chuyen gia trong ung lnh vc th giam oc d an van khong can thiep trc tiep vao cong tac chuyen monGiam oc d an ap dung phng phap tiep can he thong ie giai quyet 3 van e:1. Cai g phai hoan tat?2. Khi nao phai hoan tat?3. Bang cach nao co c cac nguon lc can thiet?

1.5. GIAM OC D ANGiam oc d an chu trach nhiem:1. Trc cong ty me hay to chc chu quan2. Ve ket qua cuoi cung cua d an3. Vi cac thanh vien cua ban QLDAGiam oc d an ong cac vai tro sau:1. Bao am ay u cac nguon lc can thiet2. Trao oi thong tin kp thi va chnh xac3. Tuyen dung va ong bien ban QLDA4. Bao am hieu qua trien khai d an

1.5. GIAM OC D ANGiam oc d an phai thoa man cac yeu cau sau: 1. Co kinh nghiem, co kha nang tong hp va can bang yeu to chu quan ca nhan va t duy logic2. Co kien thc chuyen mon rong3. Co hieu biet sau sac ve noi dung ky thuat cua d an4. Co hieu biet tot ve quan ly, kinh te, tai chnh, tiep th..5. Hieu c ban chat thay oi cua d an

1.5. GIAM OC D ANGiam oc d an phai thoa man cac yeu cau sau (tiep): 6. Biet RQ trong ieu kien thong tin khong ay u7. Biet anh gia tam quan trong cua cac muc tieu8. Co kha nang oi thoai vi nhieu loai ngi9. Co cac ky nang: lap tien o, quan ly thi gian, lap d toan, c tnh chi ph, thi gian, tiep th, thng thao, quan ly nhan s, ky nang lanh ao

1.6. YEU TO THANH BAI CUA D ANMuc tieu cua d anS ung ho cua lanh ao cap caoLap ke hoach cua d anTham van khach hang Van e nhan s d anVan e ky thuat-cong ngheS chap thuan cua khach hangKiem soat d anTrao oi thong tinGiai quyet van e

1.6. YEU TO THANH BAI CUA D ANMuc tieu cua d an:La c s cho ke hoach va kiem soat hieu quaSMART: S: cu the (Specific) M: o c (measurable) A: kha thi (attainable); R: Thc te (realistic); T: trong pham vi ve thi gian nh trc (time-bound)S ung ho cua lanh ao cap cao: can thiet e bao am ve nguon lc cho d an va han che cac rui ro phat sinh nam ngoai tam kiem soat cua ban QLDA

1.6. YEU TO THANH BAI CUA D ANLap ke hoach cua d an: ke hoach d an trien khai cac hoat ong di tac ong cua nhieu yeu to bat nh nham at c muc tieu nh trc phai co tnh ong, thc hien lien tuc trong suot qua trnh trien khaiTham van khach hang: Mot d an ap ng muc tieu thi gian va chi ph nhng khong thoa man c ngi s dung la khong co hieu qua. Tuy nhien nhu cau cua ngi s dung co the cha ro rang trong giai oan au va co the thay oi trong qua trnh thc hien, v vay tham van khach hang lien tuc la het sc can thiet

1.6. YEU TO THANH BAI CUA D ANVan e nhan s d an: to chc, thai o, ao c va quan he gia cac thanh vien ban QLDA la mot thanh phan rat quan trong trong thanh cong cua d an khi muc tieu cua d an phai la muc tieu chungCac van e ky thuat-cong nghe: nang lc ky thuat va chuyen mon cua cac thanh vien va cac nguon lc KT-CN can thiet va kp thi cho cac hoat ong cua d an bao am c viec thc hien mot cach hieu qua

1.6. YEU TO THANH BAI CUA D ANS chap thuan cua khach hang: s chap thuan cuoi cung cua khach hang anh gia tnh hieu qua cua d an. Tham van hieu qua trong qua trnh trien khai la mot c s quan trong cho s chap thuan nayKiem soat d an: theo doi lien tuc tien trnh d an, phat hien kp thi cac phat sinh bat li, x ly hieu qua va tham ch cap nhat hay thay oi ke haoch la ieu kien tien quyet cho trien khai hieu qua d an trong moi trng bat nh

1.6. YEU TO THANH BAI CUA D ANTrao oi thong tin: Tnh ong trong hoat ong cua d an va tac ong cua d an oi vi cac ben co lien quan yeu cau phai co he thong trao oi thong tin hu hieu va kp thiGiai quyet van e: Ban chat cua quan ly d an la giai quyet cac van e trong lap ke hoah cung nh trong trien khai. Giai quyet van e hieu qua la ieu kien can thiet e bao am s thanh cong cua d an

BAI TAP SO 1XAC NH D ANMoi nhom sinh vien c giao thong tin ve mot van e/c hoi trong doanh nghiep hay trong phat trien kinh te. Da tren thong tin c giao, moi nhom se nghien cu, tm hieu va lap van ban xac nh d an Noi dung trong tai lieu