Electron House, Bridge Street, Sandiacre, Nottingham, NG10 5BA Phone: 0845 222 9600

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Is your Oracle Version Still Supported and Does It Matter?

Whilst organisations like Xynomix can offer full third party support across the

entire database portfolio from Oracle versions 6 upwards, many organisations

appreciate the security of Oracle vendor-maintenance for more recent database

versions in addition to external support.

This ‘Lifetime Support’ offering from Oracle can cover a number of scenarios

when used in conjunction with a more comprehensive third party support

contract such as those offered by companies like Xynomix. The offering is

made up of three support stages; Premier Support, Extended Support and

Sustaining Support.

The table below shows the various lifetime support expiry dates for various

Oracle database releases:

Oracle Database Lifetime Support Expiry Dates

Release GA Date Premier Support Ends

Extended Support Ends

Sustaining Support Ends

8.1.7 September 2000 December 2004 December 2006

Indefinite

9.2 July 2002 July 2007 July 2010 Indefinite

10.1 January 2004 January 2009 January 2012 Indefinite

10.2 July 2005 July 2010 July 2013 Indefinite

11.1 August 2007 August 2012 August 2015 Indefinite

11.2 September 2009 January 2015 January 2018 Indefinite

For Oracle Database 9.2 a limited bug fix service will be available from Aug 2010 until July 2012. For Oracle Database 10.2 there will be available an additional 2 years of Severity 1 fixes, August 2013 – July 2015 for the Linux Itanium platform Unless otherwise noted, each stage of support is provided through the last day of the month noted on the included

charts.

Electron House, Bridge Street, Sandiacre, Nottingham, NG10 5BA Phone: 0845 222 9600

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Premier Support lasts for five years from the general availability date,

crucially providing updates, fixes, security alerts, data fixes, and critical patch

updates as part of a product specific technical support package.

For an additional fee, an additional three years of support is available under

the label of Extended Support. This, as the name would suggest, extends the

level of service you would receive under premier support for the agreed time

period, allowing you more time to plan your upgrade strategy. It should be

taken into account that at this stage fixes, patches and compatibility upgrades

are only likely to be forthcoming if specifically requested by an extended

support customer and even then are not guaranteed if the requested feature or

compatibility already exists in a later version.

On the expiry of extended support, or premier support if this option is not

taken out, Sustaining Support will automatically commence for as long as the

Oracle product is licenced. At this point no further patches or upgrades will be

made for the version, although previously released fixes will continue to be

made available.

If you think that the time might have come for your organisation to upgrade to a

more recent release of Oracle, then Xynomix can help make the entire process

as seamless as possible. From planning, to licencing, to installation,

implementation and optimisation – our expert team of DBA’s have got it

covered…