is the grass greener in ireland? a comparison of ux in dublin and melbourne
TRANSCRIPT
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Is the grass greener in Ireland?A comparison of UX in Dublin and Melbourne
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Ireland
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Ireland
This bit
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Ireland
This bit
Not this bit
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- Part 1 -The challenges
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Challenge #1
We’ve lost the battle on terminology
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UX Designer =
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UX Designer =
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UI Designer =
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UI Designer =
By Adobe Systems (Adobe Photoshop CC Program on my computer) [Public domain], via Wikimedia Commons
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CustomerExperience =
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CustomerExperience =
Icon made by Freepik from www.flaticon.com
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Service Design =
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Service Design = ¯\_(ツ)_/¯
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ExperienceDesign =
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ExperienceDesign =
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Challenge #2
The UX/UI/research/ frontend team of one
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Wireframing
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Wireframing
Visual design
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Wireframing
Visual design
Coding
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Wireframing
Visual design
Coding
Research
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Wireframing
Visual design
Coding
Research
InfluenceC-suite
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By Gray_circles.svg: Nevit Dilmen (talk) derivative work: Nevit Dilmen (Gray_circles.svg) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0) or GFDL (http://www.gnu.org/copyleft/fdl.html)], via Wikimedia Commons
Please wait...still searching for your mystical being
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Challenge #3
All experience is not good experience
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By SimpleIcon http://www.simpleicon.com/ (http://www.flaticon.com/packs/simpleicon-places) [CC BY 3.0 (http://creativecommons.org/licenses/by/3.0)], via Wikimedia Commons
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Challenge #4
Everything about recruitment
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Job titles are meaningless
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Job titles are meaningless
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CVs are meaningless
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CVs are meaningless
NameJob titleDateDid x, y, z
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CVs are meaningless
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Portfolios are meaningless
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Portfolios are meaningless
≠Portfolio Practitioner
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Prepare to spend time...
● Years experience● CV● Job titles/promotions● Portfolios
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Prepare to spend time...
● Years experience● CV● Job titles/promotions● Portfolios
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Challenge #5
Want to specialise? Get your passport...
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1
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Pick any 2 for zero job options:
● Specific role
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Pick any 2 for zero job options:
● Specific role● Specific part of the process
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Pick any 2 for zero job options:
● Specific role● Specific part of the process● Team type and size
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Pick any 2 for zero job options:
● Specific role● Specific part of the process● Team type and size● Career advancement
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Pick any 2 for zero job options:
● Specific role● Specific part of the process● Team type and size● Career advancement● Existing research function
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Pick any 2 for zero job options:
● Specific role● Specific part of the process● Team type and size● Career advancement● Existing research function● Specific industry
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TIT + =
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Putting more ‘I’ in your ‘T’
● Scale
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Putting more ‘I’ in your ‘T’
● Scale● UX maturity
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Part #1 summary
The hamster wheel of dissatisfaction...
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So...
● People don’t understand what we do● Companies want unicorns● All experience is not good experience● Recruitment is a lottery● Specilisation and progression hard
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Designer who wants to have
an impact
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Designer who wants to have
an impact
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Big obstacles
Designer who wants to have
an impact
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Big obstacles
Resolution out of your control
Designer who wants to have
an impact
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Big obstacles
No resolution in sight
Resolution out of your control
Designer who wants to have
an impact
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The (reallly) big challenge:
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The (reallly) big challenge:
Knowing when (& how) to stick it out
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The (reallly) big challenge:
Getting designers to stick it out
Knowing when (& how) to stick it out
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- End of Part 1 -
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- Part 2 -Where to?
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1. For agencies
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http://www.creativebloq.com/netmag/profits-down-large-uk-web-design-firms-5135611
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http://www.creativebloq.com/netmag/profits-down-large-uk-web-design-firms-5135611
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Supporting in-house teams
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Supporting in-house teams
● Senior in-residence (or team)
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Supporting in-house teams
● Senior in-residence (or team)● Skills/UX maturity assessments
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Supporting in-house teams
● Senior in-residence (or team)● Skills/UX maturity assessments● Setting up practices
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Supporting in-house teams
● Senior in-residence (or team)● Skills/UX maturity assessments● Setting up practices● UX toolkits
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Recruitment (wait hear me out)
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Recruitment (wait hear me out)
● Phone screens
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Recruitment (wait hear me out)
● Phone screens● Exercise creation/evaluation
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Recruitment (wait hear me out)
● Phone screens● Exercise creation/evaluation● Interviews
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Some barriers...
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Some barriers...
● Selling to clients
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Some barriers...
● Selling to clients● Retention
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Or, just get acquired...
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Or, just get acquired...
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2. For companies
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Lead times...
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1 month
Lead times...
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1 month
6 months
Lead times...
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Lead times...
Hand in notice
![Page 96: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/96.jpg)
Lead times...
Hand in notice
End date
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Lead times...
Hand in notice
New starter
End date
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Lead times...
Hand in notice
New starter
Resource gap
End date
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Retention, retention, retention
● Opportunities for learning
![Page 100: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/100.jpg)
Retention, retention, retention
● Opportunities for learning● Career progression
![Page 101: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/101.jpg)
Retention, retention, retention
● Opportunities for learning● Career progression● Recognition
![Page 102: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/102.jpg)
Your design career (time)
Hap
pin
ess
![Page 103: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/103.jpg)
Your design career (time)
Hap
pin
ess
![Page 104: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/104.jpg)
Your design career (time)
Hap
pin
ess
- What the event was
![Page 105: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/105.jpg)
Your design career (time)
Hap
pin
ess
- What the event was- What you were feeling
![Page 106: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/106.jpg)
Your design career (time)
Hap
pin
ess
- What the event was- What you were feeling- What values were being
exhibited?
![Page 107: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/107.jpg)
Your design career (time)
Hap
pin
ess
- Got good feedback - Felt happy, good at my job- Recognition,
accomplishment
![Page 108: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/108.jpg)
Your design career (time)
Hap
pin
ess
![Page 109: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/109.jpg)
Recruitment
![Page 110: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/110.jpg)
Recruitment
● Hire juniors already
![Page 111: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/111.jpg)
Recruitment
● Hire juniors already● Support lateral moves
![Page 112: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/112.jpg)
Recruitment
● Hire juniors already● Support lateral moves● Blended roles
![Page 113: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/113.jpg)
Recruitment
● Hire juniors already● Support lateral moves● Blended roles● Consider separating out research
(specifically interviewing)
![Page 114: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/114.jpg)
3. For designers
![Page 115: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/115.jpg)
https://www.quora.com/Why-is-there-a-higher-percentage-of-dissatisfied-UX-designers-than-there-are-other-types-of-designers-and-what-can-be-done-about-it
![Page 116: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/116.jpg)
https://www.uie.com/brainsparks/2011/06/08/why-i-cant-convince-executives-to-invest-in-ux-and-neither-can-you/
![Page 117: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/117.jpg)
https://webdesignledger.com/interview-karen-mcgrane-ux-designer/
![Page 118: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/118.jpg)
● Focus on things in your control
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● Focus on things in your control● Don’t try to be all the things
![Page 120: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/120.jpg)
● Focus on things in your control● Don’t try to be all the things● Adjust your expectations
![Page 121: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/121.jpg)
![Page 122: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/122.jpg)
By Nevit Dilmen (Own work) [GFDL (http://www.gnu.org/copyleft/fdl.html), CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0/) or CC BY-SA 2.5-2.0-1.0 (http://creativecommons.org/licenses/by-sa/2.5-2.0-1.0)], via
Wikimedia Commons
![Page 123: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/123.jpg)
![Page 124: Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne](https://reader031.vdocuments.mx/reader031/viewer/2022030214/5899bb691a28aba11e8b70ed/html5/thumbnails/124.jpg)
- End -(Thanks!)