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Is My Agency Accessible? Does It Have to Be? Donna Lettow MSDE Division of Rehabilitation Services Digital Accessibility Administrator [email protected]

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Page 1: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Is My Agency Accessible? Does It Have to Be?

Donna Lettow MSDE Division of Rehabilitation Services

Digital Accessibility Administrator [email protected]

Page 2: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

“Accessible” Something that is: nObtainable nUsable nUnderstandable

Page 3: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Accessibility in the “Built Environment”

Page 4: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Communication/Information that is: nObtainable nUsable nUnderstandable

“Digital” Accessibility?

Page 5: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

US Department of Justice says: A person with a disability can: n acquire the same information n engage in the same

interactions n enjoy the same services

as a person without a disability…

Page 6: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Acquire the Same Information

Page 7: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Engage in the Same Interactions

Page 8: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Enjoy the Same Services

Page 9: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

US Department of Justice says: …in an equally effective and equally integrated manner, with substantially equivalent ease of use.

Page 10: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

The person with a disability must be able to obtain the information or perform the task as fully, equally and independently as a person without a disability.

US Department of Justice says:

Page 11: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Who Benefits from Accessibility?

Page 12: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Blind User Gets:

“Blank.”

Page 13: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Sighted User Gets:

A paper document was scanned as an image, not OCR’ed or tagged as an accessible PDF.

Page 14: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Blind User Gets: Please read this very important

message:

To continue, hit ENTER.

Page 15: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Sighted User Gets: Please read this very important

message:

To continue, hit ENTER.

No alternate text in the document/ code to convey to a blind user what this graphic – literally a picture of text, not actual text – tells a sighted user

Page 16: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Blind User Gets:

Page 17: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Sighted User Gets:

Page 18: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Blind User Gets:

“Edit. Type in Text.”

Page 19: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Sighted User Gets:

Form fields aren’t labeled properly to tell the blind user what text to type in the fields, so all the screen reader can tell them is:

“Enter. Type in Text.”

Page 20: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Who Benefits from Accessibility?

Page 21: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Low Vision User Gets:

Page 22: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Sighted User Gets: The deadline

for registration is June 15th.

Poor color contrast Contrast has to be a ratio of 4.5:1 or better for people with low vision to be able to read it well. This is only 1.5:1.

Page 23: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Who Benefits from Accessibility?

Page 24: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Colorblind User Gets:

Page 25: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information NON-Colorblind User Gets:

Page 26: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information ALL Users Can Get:

Page 27: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Who Benefits from Accessibility?

Page 28: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Deaf User Gets:

Page 29: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Hearing User Gets:

Videos must have synchronized captions, as well as a written transcript or audio track describing what’s onscreen for the blind.

Page 30: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Deaf User Gets:

“…how to use fellows for evaluations and to ensure they are tall…”

Page 31: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information Hearing User Gets:

YouTube’s “automated captioning” is notoriously inaccurate. When Google’s robots try to guess what your speakers are saying, they will guess WRONG!

“…how to use S.L.O's for evaluation and ensure they are a tool for…”

Page 32: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Who Benefits from Accessibility?

Page 33: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Who Benefits from Accessibility?

Page 34: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information a User Who Can’t Use a Mouse Gets: From an online course in Maryland schools:

Page 35: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Information a User Who Uses a Mouse Gets:

Students who can’t use a mouse and must navigate using the keyboard can’t access important definitions by hovering with a mouse.

Page 36: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Functionality a User Who Can’t Use a Mouse Gets:

Page 37: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Functionality a User Who Uses a Mouse Gets:

People who can’t use a mouse because of mobility issues or because they’re blind can’t activate the button that lets them enter their time into their company’s payroll system.

Page 38: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

How does this apply to me and

my agency, organization, CRP?

Page 39: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Section 508 of the Rehabilitation Act of 1973, as amended

(29 U.S.C. § 794 (d))

Are You a Federal Agency? Are You a Federally Funded Program?

Page 40: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Maryland IT Nonvisual Access Regulatory Standards

(COMAR 14.33.02.01-.12)

Are You a Maryland State Agency?

Page 41: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

I’m Not a Government Agency,

so I’m Exempt, Right?

Page 42: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

o Title I: Employment o Title III: Public Accommodations & Commercial Facilities

Americans with Disabilities Act (ADA)

Page 43: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

How Can I Check My Website?

Page 44: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Tab – Space Bar - â - á - Esc

Put aside your mouse and see if you can use your website just by moving around with the keyboard.

nomouse.org

Page 45: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

No Mouse Challenge oCan I access all features? oCan I operate all the buttons,

sliders, and other controls? oCan I easily tell where I am on

the page?

Page 46: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

No Mouse Challenge o Example 1: DORS Website

dors.maryland.gov

o Example 2: Humanim Website www.humanim.org

Page 47: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

o Do videos have captions? o If so, are they accurate? o Are audio descriptions or

written description documents also available?

Manual Media Checks

Page 48: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

o Example 1: DORS Website dors.maryland.gov/consumers/benefits/Pages/SSI_SSDI.aspx

o Example 2: National Parks Service Website nps.gov/media/video/view.htm?id=ED6D94AF-07E4-5C42-CCEE7C0991198701

Manual Media Checks

Page 49: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

o Does the graphic have alternate text?

o Does the alternate text give the blind user the same information the sighted user gets from the graphic?

Alternate Text

Page 50: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

o alt=“Partially submerged otter” o alt=“sandiego-zoo_otter57.jpg”

Alternate Text

Page 51: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Testing Toys

DORS Website > Resources > Presentations > MSDE Accessibility Materials

or go.usa.gov/xEEBH FireFox browser preferred

Page 52: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

o Example 1: MSDE Publications Website marylandpublicschools.org/about/Pages/OCP/Publications/index.aspx

o Example 2: The Arc Baltimore Website thearcbaltimore.org

Page 53: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

oHow difficult is the text to read in grayscale?

Page 54: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

WCAG Contrast Checker

Page 55: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

WCAG Contrast Checker

Page 56: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Documents o If a document/attachment is on your

website, it must be accessible, just like the web pages themselves must be accessible.

o If you’re distributing a document and you don’t know all the potential recipients personally, it must be accessible.

Page 57: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Testing Toys Microsoft Office

Accessibility Checker

File > Check for Issues > Check Accessibility

Page 58: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you
Page 59: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

PDFs If a document passes the Word Accessibility Checker, the resulting PDF should be accessible.

Page 60: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Adobe Reader/Acrobat Read Out Loud

View > Read Out Loud > Activate Read Out Loud View > Read Out Loud > Read…

Page 61: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

o Example 1: Accessible PDF Pulse012019.pdf

o Example 2: Scanned PDF Pulse012019-scanned.pdf

Read Out Loud

Page 62: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

“Scan to PDF” A scanned paper document is generally

NOT accessible.

It is a photograph of a piece of paper.

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Page 63: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

“Generally?” There are exceptions: o See if scanner can be set to do “OCR”

(Optical Character Recognition) or create a “searchable” PDF.

o Scan directly from Adobe Acrobat, set configuration for OCR or “searchable.”

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Both require crystal clear, crisp, legible, sharp paper documents!

Page 64: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Accessible Forms If you expect

people to print your form and fill it out

with a pen on paper, it’s not

accessible.

Page 65: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Accessible Forms

If you type some words and some lines in a Word document, that’s still

not an accessible form.

Page 66: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Accessible Forms

It’s just a mess.

Page 67: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Accessible Forms

If you put fillable form fields in a Word document so it can be filled in on a computer and used by a screen

reader, that’s an accessible form.

Page 68: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Accessible Forms

Consider using an accessible survey

service like SurveyGizmo or Survey Monkey.

Page 69: Is My Agency Accessible? Does It Have to Be? · website, it must be accessible, just like the web pages themselves must be accessible. o. If you’re distributing a document and you

Questions?