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Agile == Jugaad?

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Introduction

• Fakhruddin J Bandukwala (FJB)– Certified Scrum Master, CISA, CA– IT Architecture Design & Development @ TCL– Blogger – http://fjb-mgmt-class.blogspot.com– @fjbanduk

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Tata Communications Ltd

• VSNL was formed in 1986• Launched internet for public access

in India on 15th Aug 1995• First Indian PSU to be listed on NYSE

in 2000• Part of the $100bn Tata group since

2002• VSNL International launched in 2004• Acquires Tyco and Teleglobe in 2005-

06 • Becomes world’s largest provider of

submarine cable bandwidth• Re-branded as Tata Communications

in 2008• Offices in 80 cities in 40 countries

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Acknowledgement

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The Great Indian Jugaad

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Do not try this at home

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Global Jugaad

Jugaad

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Jugaad Principles

Based on principles described in the book - Jugaad Innovation

Opportunity in adversity

Do more with less

FlexibilityInclusive

Passion

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Challenges to Agile and Jugaad

InflexibilityFalse confidence

Old mindsetsNo Risk

Comply with process

Follow the

plan

Skills and

resources

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Interlock with Agile

Deliver ValueCustomer satisfaction

Changing requirementsEarly and continuous delivery

Working softwareCollaboration between users

and developersMotivated individuals

F2F interactionsSustainable

Technical excellenceSimplicity

Self organizing teamsAdaptability

NecessityFrugal means

Unpredictable situationMultiple iterations

Trial and errorEmpirical

ImprovisationFlexible thinking

InnovativeQuick reaction

Subject Matter knowledgeEmpowerment

CourageAdaptability

Jugaad Agile

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Jugaad Time

• Build a telecommunication tower• At least 1 meter tall• Using the following raw material– Straw– Tape– Marshmallow

How did you Jugaad?

Planning?Process?Skills?Trial & Error?Load test?