is absenteeism making you sick
TRANSCRIPT
Is Absenteeism making you sick?
Presentation to CCINZ by Richard Motet5th September 2013
It’s a simple problem
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There is a cure
If you are serious….
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Hard truths about managing absenteeism
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Absenteeism Management Pressure Points
.
No.
Abs
ente
es
No. Days Absent
1
2
3
4
5
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Seven principles to manage by
• Good employer obligations/ good employee obligations• Every job counts• Every person counts• Excellent attendance is an expectation – no exceptions• Zero tolerance for dishonesty/ disengagement/ own-goals• The customer never takes ‘sickies’
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Take ownership for success
• Know what’s broken – you can’t manage without statistics• Start without fanfare• Get it right at the gateway• Treat each person as if they were your only employee• Be pro-active with problems• Be fair, objective and consistent• Be courageous, no exceptions, no excuses• Give first-line management/team-leaders the tools
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Customise your own strategies
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Thank you for being hereAny questions?
www.businesspsychology.co.nz
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Examples of ratios
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Examples of ratios