irene ziemba learning outcome narrative - strengths
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8/20/2019 Irene Ziemba Learning Outcome Narrative - Strengths
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Running head: STRENGTHS NARRATIVE
Learning Outcome Narrative: Strengths
Irene Ziemba
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STRENGTHS NARRATIVE !
Strengths (LO 2, 5, 6, 8, 10; Artifacts A, C1, C2, C3, E2, D, G)
For my narrative theme, I chose to focus on the strengths I have developed as a
relationship-centered professional. I was initially inspired to pursue student affairs as a
career because of the relationships I built with mentors as an undergraduate student, and
the importance of basing all of my work with students and colleagues on a strong
relational base has only become more apparent throughout my time in the SDA program.
Whether with students or colleagues, I believe in building relationships based on showing
up as my authentic self: sharing my personality, individual experiences, and identities
with others in order to create a comfortable, genuine space to connect. I also strive to
create room to learn about the individual perspectives and experiences of those I work
with, in order to encourage a natural, personal connection that enhances working
relationships. I consider supporting students in developing their individual self-authorship
to be a critical aspect of my professional work, and I aim to accomplish this by working
with student leaders in a student-centered, student-driven capacity. I strive to consistently
challenge students to articulate what their values are, why they make decisions, and take
ownership of their perspectives (Baxter Magolda, 2001). Through building authentic
connections I hope to build a foundation that allows students to challenge themselves and
accomplish productive and developmental growth.
My natural inclination towards building strong relationships is supported by my
connection to the human resource frame of organizational leadership, outlined by Bolman
and Deal (2013). This frame exemplifies much of what I value as a professional - that
organizations should meet the needs of the individuals who make it up, that leaders
should work to create a good fit between individuals and organizations, and that
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STRENGTHS NARRATIVE #
approaching leadership from a people and relationship-centered frame will help
accomplish these goals. The frame exemplifies my perspective and strengths as a leader.
Meeting Students Where They Are (LO 2, 8; Artifact C2, D, E2)
Before beginning the SDA program, I often struggled to work with students who
had different experiences and strengths than mine, and would ask myself ‘I did this when
I was their age, why can’t they handle it?’ Throughout my experience in the SDA
program, I have come to understand the importance of treating each student individually
and meeting students where they are in the development and growth process.
Foundational student development theories, such as Chickering’s (1969), have helped me
conceive of each student’s journey throughout college as a multifaceted path that should
be considered individually, rather than comparing students against each other or myself.
The act of meeting students where they are is supported by two learning
outcomes: LO 2, understanding students and student issues, and LO 8, communicating
effectively in speech and in writing. The key dimensions of LO 2 are seeking to
understand the student experience through research and conversations, identifying
student challenges, and addressing and supporting student needs. The key dimensions of
LO 8 are active and intentional listening, providing specific and thoughtful advice, and
asking critical questions to encourage deep thinking. Throughout the SDA program I
have learned to effectively communicate with students in a variety of contexts and in turn
have gained a much better understanding of the unique experiences of different students.
Much of my growth in this area has come from my experiences advising over 40
different students throughout my time in the SDA program, highlighted in Artifact E2.
This artifact articulates the skills and experiences I have gained in using building rapport
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STRENGTHS NARRATIVE $
with diverse groups of students, asking critical questions, utilizing counseling responses,
and structuring productive one on one advising meetings. I have gained an ability to
confidently use advising and communication tools to throughout my work with students
at different skill levels and in different positions. This ability was greatly improved by
taking Fundamental Counseling Skills, which taught me to use responses such as
reframing, questioning, and paraphrasing to be an effective communicator and advisor.
Artifact C2, my course proposal, demonstrates my ability to strategically analyze
the needs and experiences of a certain population of students, in this case first-generation
college students, and develop programs that make their particular needs. Because prior to
my time in the SDA program I sometimes struggled to understand student challenges that
I could not personally relate to, I have prioritized learning about diverse student
experiences and how I can support students unlike me. This artifact demonstrates my
ability to help first generation students tackle the navigational challenges I did not have
as an undergraduate and build programs that meet them at their experience level.
My growth and skill in working with different types of students is also supported
by Artifact D. In it, Sarah Jones, my supervisor at my internship at Cornell University,
speaks to my ability to effectively advise the students on the Orientation Steering
Committee. Sarah emphasizes my strength in meeting students who have different work
styles than me and who are at different developmental levels. My experience at Cornell
helped me develop skills in asking critical questions about both logistics and the intent
and impact of events that allow students to think through all aspects of a task even if they
naturally approach work differently than me.
Addressing Specific Student Needs (LO 5; Artifacts C1, C3)
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STRENGTHS NARRATIVE %
Addressing specific student needs is of utmost importance. Three key dimensions
of this learning outcome are learning about the needs of specific populations, assessing
the support available for these populations of students within your institution, and
building support systems that fit within the structure and culture of your institution.
Before starting the SDA program I had worked within only two higher education
intuitions, and had limited experience adapting the work I did to different contexts and
student groups. I have since gained experience working with a variety of student
populations and have come to understand the importance of gaining multicultural
competence in order to effectively work with diverse student groups (Pope, Reynolds, &
Mueller, 2004). I also have learned the importance of assessing and supporting the needs
of students based on the specific experiences and transitions they are going through
(Schlossberg, 1984). As a professional I will continue to develop my skills in supporting
specific student populations while working within the culture of my new institutions.
My growth in learning outcome five is demonstrated by Artifact C1. C1
exemplifies the growth in my ability to strategically ask questions about why services and
programs exist on campus, and critically analyze how programs could be better structured
to serve student needs. The paper is the product of a series of interviews with orientation
professionals in which I was able to design questions about the mission, structure, and
goals of programs as related to the unique campus climate and student population of each
campus. Prior to the SDA program I did not understand the nuances of why programs
differ from each other, but these interviews demonstrate my ability to critically analyze
why services meet the needs of their particular populations. My growth in being able to
critically reflect on programs and services is further demonstrated by Artifact C3. This
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STRENGTHS NARRATIVE &
internship presentation showcases my skill in doing research on a student population with
a particular need – in this case transfer students – and building programs to fill needs that
aren’t being met. I collected information on transfers at Cornell through developing
relationships with professionals who work with transfer students on campus and
examining structures, and was able to support Cornell’s transfers by building and
supporting programming meant to fit their needs.
Thoughtful and Strategic Collaboration (LO 6, 10 Artifacts A, G)
The sub area of thoughtful and strategic collaboration is supported by LO 6,
developing and demonstrating skills in leadership and collaboration and LO 10,
establishing and enhancing professional identity. The key dimensions of LO 6 are
understanding one’s leadership style, learning to work with diverse individuals, and
working within existing organizational structures to collaborate effectively. The key
dimensions of LO 10 are understanding how you show up professionally, being open to
feedback, and understanding your role on campus. My growth and strength in
collaborating with others comes largely from my human resource leadership orientation
(Bolman & Deal, 2013). My leadership style, rooted in prioritizing relationships, growth
in self-awareness, and openness to feedback has allowed me to approach committees and
collaborations with clear goals and outcomes in mind.
Learning outcome six is supported by Artifact A. As emphasized by my resume,
I have taken many opportunities before and during the SDA program to work on
interdepartmental committees, and have worked on many projects that necessitate
collaboration across departments. Throughout these experiences I have used the Social
Change Model of Leadership Development to undergird my view of institutional and
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STRENGTHS NARRATIVE '
community change as accomplished only through the contributions of individual leaders
to group and societal values (Komives & Wagner, 2012). By valuing and prioritizing the
expression of the views, values, perspectives, and needs of individuals within any group I
work with, I believe that we are better able to accomplish positive change in our campus
community. Within any collaboration, this approach helps me to articulate the goals of
my office, while also keeping in mind the needs of those from other divisions. I have
developed my professional identity as someone who hopes to help contribute to campus
culture as a whole, rather than working within only my functional area. As I move into
professional roles, I hope to always remember that my identity as an orientation or
student activities professional does not limit me from making change on campus in a
larger scale, and to continue to be involved in committees outside my office.
My growth as a leader is also supported by Artifact G. My leadership failure
analysis shows my ability to be thoughtful about how I have shown up in both effective
and ineffective ways, and to rethink how I could approach situations to be a more
effective leader and coworker. Before the program, I was often very sensitive about work
relationships and would become defensive when presented with constructive criticism,
and blamed others or situations for dysfunction instead of considering how I could
change to encourage a healthy workplace. My leadership failure exemplifies my ability to
reflect on my own shortcomings, and use the tools of acting politically – identifying
allies, strengthening relationships, and expanding my authority – to lead and encourage
positive change within my organiztion (Heifetz, Grashow, & Linsky, 2009). I have
become someone who is conscious of how they contribute to office culture, and is willing
to shift their behavior for the health of the organization.
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STRENGTHS NARRATIVE (
References
Bolman, L.G., & Deal, T. E. (2013). Reframing organizations: Artistry, choice, &
leadership. San Francisco: Jossey Bass.
Evans, N. J., Forney, D. S., Guido, F. M., Patton, L. D., & Renn, K. A. (2010). Student
development in college: Theory, research and practice. San Fransisco: Jossey-
Bass.
Heifetz, R. A., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership.
Boston, MA: Harvard Business School Press.
Komives, S. R., & Wagner, W. (2012). Leadership for a better world: Understanding the
social change model of leadership development. Somerset, US: Jossey-Bass.
Pope, R. L., Reynolds, A. L., & Mueller, J. A. (2004). Multicultural competence in
student affairs. San Francisco, CA: Jossey-Bass.