ip management technology and implementation issues
TRANSCRIPT
IP Management
Technology and
Implementation Issues
Contents
• TeleManagement Forum NGOSS™ Initiative
• A Practical Example – Plug & Play IP VPN
• Results
• Future Work
NGOSS™
A TMF Initiative
Drivers
Data
Voice
Growth of Networks
WirelessTransport
Data
IP Convergence
5
16
17
43
First 100 Million Users (Years)
Source: CEMA, IDC
Rate of Change
Sa
les
Ord
er M
anag
emen
t
Service
Co
nfig
uratio
n
Pro
vis
ion
ing
Fau
ltM
anag
emen
t
SL
AM
anag
emen
t
Billin
g
Data Silos
N2 Complexity
NGOSS™
• Business Case Industry NPV of $293 Billion1
• Requirements
• Architecture Traceable through Requirements to Business Case
• Plug & Play Catalyst Programme Proves Architectural Concepts Showcase Demonstrations every 6 months at
TeleManagement World
1TMF051, NGOSS Business Case V1.0, Oct 2000
Plug & Play Architectural Concepts
Work flow
M2 Mn-1
Bus
M1 M3 Mn
...
...
Directory
&
CIM
Objectives
• Nice 2000 3 Projects, 16 Companies, 1 Service Provider
“Can we build it?” “If we build it, will they come?”
• Chicago 2000 6 Projects, 32 Companies, 3 Service Providers
“Can we build it better?” “Can we extend it?” “How can we measure it?”
• Nice 2001 Align with NGOSS™ Contracts
Projects and ParticipantsB2B Managed Services for DSL
AMS, ADC, IGS, MetaSolv, Micromuse, Nortel/Architel Solutions, Syndesis, Web Methods
Broadband/Cable Services Management:
CGE&Y, Cisco Sys., Cygent, Syndesis, Metasolv, TIBCO, IGS, Sun, Portal, MDSI, Trendium, Micromuse, TCSI
Sponsor: AT&T Labs - Broadband
DSL Customer Management Services
PwC, Alcatel, Cisco Systems, Compaq, Sun, Vitria, Portal, Syndesis, Siebel
IP Service Management
CGE&Y, CommTech, Cisco Systems, Microsoft, Granite, CrossKeys, Portal, Riversoft, Sun, Telcordia
Sponsors: Verizon, France Telecom
IP VPN Management Dimension Data, Cisco Systems, Astracon, CrossKeys, Daleen, IGS, Portal, Sodalia, Telcordia, Vitria
Sponsor: Verizon
Self Service over Multiple Networks HP, Cisco Systems, Alcatel, Astracon, Cambio, Cygent, IGS, Portal, Syndesis, Web Methods
*
*
Benefits to Stakeholders
• Systems Integrators Pre-tested, integrated, Compatible Off the Shelf portfolio
• Software Vendors Realize Systems Integrators’ potential as channels
• Equipment Vendors Accellerate infrastructure sales
• Telemanagement Forum New standards, and members
• Service Providers Time to market, adaptability and differentiation
Plug & Play IP VPN
A Practical Example
Chicago Showcase
T E C H N O L O G Y , I N C .
V I T R I A
Self Care BillingPre-planning
Service Configuration
Provisioning SLA Management
Workflow
Fault Mgmnt
Information Bus (Vitria)
Directory
Vitria
CIM
Network Elements (Cisco)
PnP Engine Services
TransformationEngine
BusinessProcessManager
VirtualInformation
Store Manager
System Message Bus
Message FlowEngine
Plug and PlayDirectory
Canonical Message Bus
PnP SystemComponent 2
PnP SystemComponent 1
PnP SystemComponent n
Future PnPManagers
…
…
Application of P&P Principles
Benefits of SolutionP&P• Well documented benefits
• Understand effort (TTM, TTC)
Commercial Solution• Configure for success
Complex VPNs Evolving requirements
• Manage for predictability Elimination of vulnerability QOS over shared infrastructure
• Ability of customers to manage their own VPN
• SLAs with real-time rebates
Network Architecture
ShiltonChicago
ProviderMPLS Core(“P” Routers)
Heathrow Campus
PE1London
PE2Chicago
CE4
CE3
ASP
GamingServer
ShiltonHeathrow
HeratonHeathrow
CE1
CE2
Heraton PC
Shilton PC
BusinessProcess
Manager
WebSelfCare
SLAManager
CorePlanning
ServiceCatalog
BillingAnd
Invoicing
CoreRouter
ManagerMPLS
Provision
ServiceConfig
FaultManager
BusinessProcess
Manager
WebSelfCare
SLAManager
CorePlanning
ServiceCatalog
BillingAnd
Invoicing
CoreRouter
ManagerMPLS
Provision
ServiceConfig
FaultManager
BusinessProcess
Manager
WebSelfCare
SLAManager
CorePlanning
ServiceCatalog
BillingAnd
Invoicing
CoreRouter
ManagerMPLS
Provision
ServiceConfig
FaultManager
BusinessProcess
Manager
WebSelfCare
SLAManager
CorePlanning
ServiceCatalog
BillingAnd
Invoicing
CoreRouter
ManagerMPLS
Provision
ServiceConfig
FaultManager
Shilton PC
Plug & Play
Results & Future Work
Metrics
Commercial Project vs Catalyst
22.7% 13.9%
15.8% 35.9%
20.7%19.5%
37.5% 29.9%
0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%80.0%90.0%
100.0%110.0%
1 2
Deployment
Development
Design
PRS
Project Management &Admin
Commercial Catalyst
ASP
Core Core
VPN NSP
LMDS Access
MPLSCPE
SLA Billing
SLA Billing
Customer
IP VPN: Phase 2
• Commercial Solution: Promote the benefits of a fully integrated, multi-everything provisioning & management solution
• P&P: Well documented benefits, Contracts, Metrics, Testability, Scalability, Security
Information Bus(Vitria)Vitria
Directory
(Vitria)
CIM(IGS)
Fault Management
(Sodalia)
Provisioning(Cisco)
Provisioning(Astracon)
Performance Management(CrossKeys)
Trouble Ticketing
(Telcordia)
Product Catalogue(Daleen)
SLA Management(CrossKeys)
Service Configuration
(Astracon)
Core Management (Telcordia)
WorkFlow (Vitria)
Customer Self Care
(Daleen)
Provisioning (Orchestream)
Billing(Daleen)
Inventory(Visionael)
B-BGateway
Vitria
Directory
(Vitria)
CIM(IGS)
Customer Self Care
(Portal)
Billing(Portal)
SLA Management(Trendium)
Product Catalogue(Trendium)
WorkFlow (Vitria)
B-BGateway
Network Elements(Cisco)
NE(NNB)
Network Elements(Harris)
Network Topology
Game Client:Shilton - Paris
Video ServerMunich
Game Server London
Video Client:Heraton - Nice
Video Client:Heraton - Paris
PE1
PE2
PE3 PE4
CE1CE2
CE3 CE4
P2P1
Regression Testing
Work flow
M2 Mn-1
Bus
M1 M3 Mn
...
...
Directory
&
CIM
Stubs
Scalability
Work flow
M2 Mn-1
Bus
M1 M3 Mn
...
...
Directory
&
CIMLoadTool
PnP Engine Services
TransformationEngine
System Message Bus
Message FlowEngine
Plug and PlayDirectory
Canonical Message Bus
BusinessProcessManager
VirtualInformation
Store Manager
PnP SystemComponent 2
PnP SystemComponent 1
PnP SystemComponent n
Future PnPManagers
…
…
Interface to Business Dashboard
Dashboard
Thank You!
Craig Levieux
http://www.didata.com/catalyst