iot-hype into practical implementations

IoT-hype into practical implementations

Solution examples from healthcare, retail and manufacturing

Glen Koskela

CTO and Head of New Business DevelopmentFujitsu

Copyright 2015 FUJITSU

A Hyperconnected World

Healthcare

Environment

Energy

Transportation Governmentservices

Economy

Food

Public security

Living

People, things, information, processes are increasingly connected to networks, creating new value and giving big impact to the future

People – Process – Things – Context

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Difference is in…

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Process automation, actionable insight, customer experience, productivity, business model

How organizations respond, how quickly they respond, and how capable they are to evolve

Before the challenges and opportunities presented become a norm


Our IoT solution focus

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The Internet of Things is less about things and more about people & processes

Delivering business value for business in a hyperconnected world

IdentificationOperation

ObservationAnalytics

Human work


Aircraft inspection

CC BY 2.0 photo credit: https://www.flickr.com/photos/diversey/2077360062/

Building and servicing modern passenger aircraft is a complex, challenging and expensive business

Inspection of life vests, oxygen generators and other loose emergency equipment

Traceability of the entire process, error-free maintenance, and

lead-times are absolutely essential

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Environment monitoring

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Monitoring of auxiliary power supply usage at airports to reduce environmental impact

Planes at a stand are supposed to turn off their auxiliary turbine

APU sound is sampled and then analyzed in the cloud

CC BY 2.0 photo credit: https://www.flickr.com/photos/beigephotos/11453358366/


Mobile workforce in utilities

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Need to increase efficiency and effectiveness of mobile field force, with particular issue with asset management and parts

Van as virtual warehouse – managing physical assets for field force engineering

Increased workforce productivityOptimization of parts

Decreased repeat visitsIncreased customer satisfaction


Retail in-store analytics

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Retailers today need every competitive advantage available

Improve customer experience and sharpen store operations, zone plan, and conversion rates

Understand customer pathsMeasure conversion rates

Measure dwell & conversation timeMeasure promotion effectiveness

Optimize store layoutUnderstand valuable real estate

Align staff location with traffic


Digital hospitals

Labor and space are the top two most expensive resources of a hospital’s budget

Expand staff capacity to do their respective jobs

Patient self-registrationPatient guidance and navigation

Locating & tracking of equipmentAsset & instrument management

Nurse safetyDoctor tour automation

Clinical staff efficiency

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Flood warning

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Advanced mapping and location information to accurately identify people at risk

To predict and warn of the risk of flooding from rivers and seas

Timely warnings, using multiple communications channels, to the

public, professional partners, including the emergency services and local councils, and the media

CC BY 2.0 photo credit: https://www.flickr.com/photos/johndal/2836131328/


Organic lettuce farms

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Low potassium lettuce in disused clean roomsMore than 100 sensors that monitor temperature, moisture, CO2, air current, lighting, fertilizer flow, and the pH of the soil

Sensors help determine and maintain optimal growing and atmospheric conditions

Complete control over every aspect of a crop’s development:

Minute control over nutrientsOptimal light levels and wavelengths

No pollution nor pestsChemical-free production

Higher crop yields Accurate harvest schedules

Low-potassium lettuce for sufferers of chronic kidney disease, elderly people undergoing kidney dialysis can enjoy fresh vegetables year round Selling for three times the normal price


Remote engineering support

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Real-time visual support for facility inspection and maintenance(augmented reality)

Remote supervision of on-site technical maintenance, repair, and operations

Real time sensor data presentationContext driven task instructions

Voice controlActivity recording

Audit of quality assuranceData and image capture

Service bulletinsExemption programmes


Livestock production

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Reproductive performance of the cow and heifer is one of the most important factors that influence farm profitability

Detecting signs of cow’s estrus from its footsteps via pedometers attached to legs

Rugged pedometer Measures footsteps

Cloud-based analysis Determine insemination

Detect diseases

Understanding the biological mechanisms associated with getting a cow or heifer bred


Field maintenance operations

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Collects vital signs of worker’s physical well being

Greater visibility to remote work locations by relaying data to supervisors

Heat stressFatigue

Health statusFall detection

Accidents


What is at stake?

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Putting other market players at a disadvantage (analytics)

Digitization modifies the economic space and forms of competition

Occupying checkpoints that allow to control key links in the value chain (automation)

CC BY 2.0 photo credit: https://www.flickr.com/photos/johndrake45/7188626574/

Developing value-added services and dependencies (experience)

Bringing light into the black box segments of value creation to improve process efficiency (insight)


Customer relationship

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Initial value lies in improving customer relationships, not in finding new products to sell or new ways to sell them

The customer does expect and deserve a better experience


Expanding product with digital services

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To protect their revenue streams and to strengthen their customer relationships

It is increasingly difficult to separate products from services


New business models

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Delivering value across expanded customer and partner ecosystems, disrupting existing business models and creating new ones

The hard work is connecting back to get some value out of digital, to drive the action


Monetization of data

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Obtaining insight for the deluge is one challenge; changing business models to monetize data is the new opportunity

Information we can get from IoT is far richer than what we can collect from the legacy systems

iot-hype into practical implementations

Technology