introduction to tardurr & mindjet founded in germany in 1993, represented globally through...
TRANSCRIPT
![Page 1: Introduction to Tardurr & MindJet Founded in Germany in 1993, represented globally through regional offices Focused on products that Improve business productivity](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551628ea550346b2068b4968/html5/thumbnails/1.jpg)
Introduction to Tardurr & MindJet• Founded in Germany in 1993, represented
globally through regional offices• Focused on products that Improve business
productivity• Half a million users worldwide • Customers in 60 of the Fortune 100 companies • Benefits include an increase in return on
people, information and business process management.
• Tardurr is a development partner of MindJet
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Introduction to Rapid Response & E-vamp• Founded in Islamabad in 2003 as a joint venture
between HN Data & E-vamp• Rapid Response provides Contact Center and
Back-office support services to clients in North America and UK, using a dual shore approach
• CRM-based technology, IP-based communication• E-vamp has been designing and developing Web
and Mobile portals for clients since 2001, HN Data has been providing back-office solutions to blue chip customers in UK & USA
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Our Vision for NICOP
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The B2B or B2C Portal ConceptSTRONG VALUE PROPOSITION FOR CUSTOMERS
• SIMPLE USABILITY & NAVIGATION : to attract 4 Million Overseas Pakistanis in EU. USA & Middle East to the your Portal
• TRANSPARENT FINANCIAL MODEL : simple, clear & secure e-transactions
• SECURITY & ACCESS : web-based security for transactions, easy access on-line & by phone
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The G2C Portal Concept
• Web Site to Portal - Maturity Model
NICOP’sGOAL
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Our Experience in Building Portals• We have extensive experience in designing,
developing, and deploying Multi Access Portals since 2002.
• We have extensive experience in designing customer-centric websites
• Some of our customers include: Academic Gateway, Mobilink, SME Bank, Swiss Development Cooperation, EHA-Hoffmann
• Outsourcing relationship with Proton Technology, one of the ‘mature’ players providing E-commerce & CRM applications in California, USA
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Introduction to Rapid Response & E-vamp
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The Contact Center Concept• A distributed, multi-media contact center
that can handle e-mail, chat sessions or Web-based contacts just as readily as a voice call.
• The next-generation contact center requires two fundamental architectural shifts:• voice over IP •move applications to open, industry-standard
architectures
• Multi-shore Capability
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The Strategy and Action Plan
COMPONENTS OF INTERNET BUSINESS MODEL
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The Strategy and Action Plan
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The Strategy and Action Plan
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The Strategy and Action Plan for your website
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The Strategy and Action Plan
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The Strategy and Action Plan
• What does the Internet do to your strategy & what is the Impact?
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The Strategy and Action Plan
• What are new sources to support e-transaction?• VOIP/ Call Center/ Agents• Community or Chatting•Mobile/GSM• Blogging
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The Strategy and Action Plan
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The Strategy and Action Plan
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Think about Sustainability through Internet …
Will it be difficult or easier?