introduction to pm
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introduction to project managementTRANSCRIPT
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1CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !yPM" M#m!ai Chapter. All rights reser$e%.
23 Contact Hours CAPM Exam Preparation
Course
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2CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
• Pro&ect Management "nstit#te 'PM"( )*A+ the glo!al !o%y
for certification of Pro&ect Management Professionals• ,fficial site of PM" - .pmi.org
• ,fficial site of M#m!ai Chapter /
.pmim#m!aichapter.org
•2 ho#rs of PM E%#cation !ase% on PM, g#i%e
• ase% on Pro&ect Management o%y of nole%ge'PM,( o#rth E%ition '2003 Version(
• M#m!ai Chapter is go$erne% !y an electe% committee
PMI Introduction
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CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
CAPM Introduction
CAPM certification la#nche% in 200
"n%i$i%#al has to %emonstrate #n%erstan%ing of thef#n%amental 4nole%ge+ processes an% terminology as%efine% in A #i%e to the Pro&ect Management o%y ofnole%ge 'PM,6 #i%e(
The CAPM cre%ential can%i%ate contri!#tes to a pro&ectteam as a s#!&ect matter expert an% may also ser$e as asponsor+ facilitator+ liaison or coor%inator
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7CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
Timeline of the CAPM Credential ProcessApplication Submission
'8in%o open 90 %ays(
Application Completeness Reie!" business da#s
'hen s#!mitte% online(
Audit Process $ " business da#s
'if application is selecte%(
Multiple $ Choice Examination Eli%ibilit#
& #ear 'from the %ate of the application appro$al(
Applicant Pa#ment Process
'cannot sche%#le exam #ntil yo# s#!mit payment ofcre%ential fees(
Certification C#cle
" #ears
'from the %ate exam as passe%. :e-exam is re;#ire%
to rene the cre%ential(
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5CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
CAPM Eli%ibilit# Re'uirements
(PTI() &Educational *ac+%round Pro,ect Experience
*econ%ary e%#cation A)- &."// hours of professionalexperience on a pro&ect team
(R
(PTI() 2
Educational *ac+%round Pro,ect Mana%ement Education
*econ%ary e%#cation A)- 23 contact hours of formale%#cation
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<CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
CAPM Examination Information
=o. of*core%>#estions
=o. of pretest')nscore%(;#estions
TotalExamination>#estions
Time Allotte% Passing *core
&3" &" &"/ 3 Hours *ased onPs#chometric
Anal#sis
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CAPM Examination *lueprintPM*(0 1uide Chapter
Chapter )ame Percenta%euestions
Pro&ect Management Processes 157 Pro&ect "ntegration Management 12
5 Pro&ect *cope Management 11
< Pro&ect Time Management 12
? Pro&ect Cost Management ?
3 Pro&ect >#ality Management <
9 Pro&ect @: Management 3
10 Pro&ect Comm#nication Management <
11 Pro&ect :is4 Management 9
12 Pro&ect Proc#rement Management ?
1 Pro&ect *ta4ehol%er Management ?
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Examination 4ormat
There ill !e fo#r options for each ;#estion
There ill alays !e only one correct anser '!est possi!leith gi$en content(
Typically
Most of the time to options appear $ery rong
Apart from #sing e%#cation of PM, #i%e+ other tric4sof any on-line exam co#l% !e #se% to %eci%e on correctanser
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CAPM Credential 4ees
Exam T#pe Member Status 5S -ollars
resh Exam Mem!er 225
:e-exam Mem!er 150
Cre%ential :eneal Mem!er 225
resh Exam =on / Mem!er 00
:e-exam =on / Mem!er 200
Cre%ential :eneal =on / Mem!er 00
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Seen Eas# Steps to CAPM Certification
1. Complete 2 ho#rs Pro&ect Management learning
2. Create acco#nt at www.pmi.org (free of cost). et PM" mem!ership
7. Apply online for CAPM exam at e!site
5. After appro$al+ pay examination fees
)(TEB Application may !e selecte% for A5-IT
<. *che%#le exam at www.prometric.com
?. Cele!rate s#ccess
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PM,
Introduction
• :e$ie The #i%e to the Pro&ect Management o%y of
nole%geD
– )n%erstan% 4ey %efinitions an% terminology
– :e$ie of the commonly accepte% Pro&ect Management f#nctions
– isc#ssion an% Co$erage of important topics from examination perspecti$e
– Exercise of sample test ;#estions
CAPM Exam Preparation Course (utline&
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PM,PM,PM*(06 Table (f Contents
1. "=T:,)CT",=
2. ,:A="FAT",=AG "=G)E=CE* A=
P:,HECT G"E CICGE. P:,HECT MA=AEME=T
P:,CE**E*
J. A==EK Al T@E *TA=A: ,: P:,HECT
J. MA=AEME=T , A P:,HECT
APPE="K Kl "T@ E"T",= C@A=E*
J. APPE="K K2 C,=T:")T,:* A=:EV"E8E:* , T@E PM,L )"E-"T@ E"T",=
J. APPE="KK "=TE:PE:*,=AG *"GG*
J. :EE:E=CE*
J. G,**A:I
J. "=EK
&/ 0)(78E-1E AREAS
7. P:,HECT "=TE:AT",=
MA=AEME=T5. P:,HECT*C,PE MA=AEME=T
<. P:,HECT T"ME MA=AEME=T
?. P:,HECT C,*T MA=AEME=T
3. P:,HECT >)AG"TI
MA=AEME=T9. P:,HECT @)MA= :E*,):CE
MA=AEME=T
10. P:,HECT C,MM)="CAT",=*MA=AEME=T
11. P:,HECT :"* MA=AEME=T
12. P:,HECT P:,C):EME=TMA=AEME=T
1. P:,HECT *TAE@,GE:MA=AEME=T
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CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !yPM" M#m!ai Chapter. All rights reser$e%.
& Introduction
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PM,PM,Introduction
• Contents
1. P#rpose of the PM,6 Guide
2. 8hat is a Pro&ect – The :elationships Among Portfolios+ Programs+ an% Pro&ects
. 8hat is Pro&ect Management
7. :elationships Among Portfolio Management+ Program Management+ Pro&ectManagement+ an% ,rganiNational Pro&ect Management
– Program Management.
–
Portfolio Management – Pro&ects an% *trategic Planning
– Pro&ect Management ,ffice
5. :elationship eteen Pro&ect Management+ ,perations Management+ an%,rganiNational *trategy
– ,perations an% Pro&ect Management
– ,rganiNations an% Pro&ect Management
<. #siness Val#e?. :ole of the Pro&ect Manager
– :esponsi!ilities an% competencies of the Pro&ect Manager
– "nterpersonal *4ills of a Pro&ect Manager
3. Pro&ect Management o%y ,f nole%ge
&
&
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CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
PM,PM,
• P#rpose of the PM,6 Guide
– PM,6#i%e is a s#!set of Pro&ect Management o%y of nole%gethat is generally recogniNe% as ‘Good Practice’
– ase% on the generally accepte% norms+ metho%s an% practices PM,6
offers Inputs+ Tools 9 Techni'ues and (utputs as g#i%elines formanaging in%i$i%#al pro&ects
– As ith other professions s#ch as la+ me%icine+ an% acco#nting+ the !o%y
of 4nole%ge rests ith the practitioners an% aca%emics ho apply an%a%$ance it contin#ally.
– P#rpose of PM,6 is to
• "%entify an% e$angeliNe !est practices in Pro&ect Management
• Promote common $oca!#lary amongst PM professionals
•*er$e as a lexicon of Pro&ect Management terms
&:&
2
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CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
7hat is Pro,ect;
Unique
product,
service or
result
Project
Objectives
T
e m p o r a r # - u
r a t i o n
Pro%re
ssie
Elabo
ra
tion
Scope, Time, Cost, Customer Satisfaction, ….
Pro,ect fate;
,!&ecti$es Achie$e%
Pro&ect Terminate%
=ee% no longer exists
,!&ecti$es co#l% not !e met
Pro,ect -efinitionB A temporary en%ea$or
#n%erta4en to create a #ni;#e pro%#ct+ ser$ice orres#ltCharacteristicsB Temporary+ )ni;#e+ Progressi$eEla!oration
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1?CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
7hat is Pro,ect Mana%ement;
Knowlede
S!ills
Tools and Tec"niques
#pplication of$
Managing Projects = Balancing Constraints + Managing Stakeholders
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13CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
PM,PM,
– Enhance the pro!a!ility of pro&ect s#ccess
– oc#s on o!&ecti$e - *cope+ Time+ Cost+ >#ality O :is4
– Effecti$e response to rapi% changes
– Manage #tiliNation of reso#rces effecti$ely
– A%%ress sta4ehol%ers interests
– Manage ris4s effecti$ely
– Achie$e pro&ect goals
– *ta4ehol%ers satisfaction
– Achie$e inancial Efficiency
– Meet ,!&ecti$es
– MinimiNe :is4s
– oc#ment the Gessons Gearne%Q for f#t#re reference
&:37h# Pro,ect Mana%ement;
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PM,PM,Relationship bet!een Pro,ect 9 (perations
• Pro&ects can intersect ith ,perations %#ring pro%#ct lifecycle
• nole%ge transfer ta4es place !eteen pro&ects an% operations
• Pro&ects $ers#s ,perations
– (perations B ,ngoing+ repetiti$e+ for s#staining !#siness
– Pro,ects B Temporary+ #ni;#e.
•
,perations Management s#pports ongoing acti$ities or operations• ,perational *ta4ehol%ers in Pro&ect Management – *ho#l% !e engage%.
– examples of operational sta4ehol%ers '%epen%ing #pon the !#siness(BPlant operators+ Man#fact#ring line s#per$isors+ @elp %es4staff+
Pro%#ction system s#pport analysts+ C#stomer ser$ice representati$e+*alespersons+ Maintenance or4ers+ Telephone sales personnel+ Callcenter personnel+ :etail or4ers+ Gine managers+ an% Trainingofficers.
&:"
&3
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20CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
Corporate Plannin
Mission
Strateic Plannin
Objectives
Project Selection
Project
Portfolios
Project Plannin andControl
Successful
Projects
Projects
Project
Portfolio
Programs
Projects Projects
Pro,ects and Strate%ies
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Strategic Plan
Program
(Group of Projects)
Projects
Portfolio
Sub projects
Project
Management
Office
Hierarch# of Endeaors <Pro,ects=
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22CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.
Project
%anaement
Standardsand support
Project
%anaement&esources
Portfolio
%anaement
Project %anaement
Competenc'
J Assist Pro&ect :e$ie oar%J:eport PerformanceJ:eso#rce Allocation
JPhase En% :e$ie
J*ystems Management
Jnole%ge ManagementJConfig#ration Management
J*tan%ar%s an% MetricsJPolicies an% Proce%#resJMentoringJPro&ect *#pport
JE%#cation an% TrainingJProfessional Certifications
JCareer Path Management
Role of PM(
PMO Enhances Project Success
4rame!or+ 5nderstandin%
T#pes of PM(
str#ct#res can !eB
supportie.controllin%. directie
P , if C l
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• A collection of generally se;#ential phases here the n#m!er ofphases are %etermine% !y the nee% of organiNation
Pro,ect 8ife C#cle
4rame!or+ 5nderstandin%
P8C Ch t i ti
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Period of
Highest Risk Impact
*tarting thePro&ect
,rganiNing An%
Preparing
Carrying o#t the or4 Closing thepro&ect
TIME
Max.
Min.
P 8 C C h
a r a c t e r i s t i c
Uncertainty
Cost of Change
Amount
at Stake
OpportunityRiskAi!ity to
Change "asi!y
P8C Characteristics
4rame!or+ 5nderstandin%
* i > l & ?
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PM,PM,
*usiness >alue
– #siness $al#e is %efine% as the entire $al#e of the !#siness. "tco#l% !e
• Tangi!le - physical assets s#ch as plant O machinery+ e;#ity+ etc.+
• "ntangi!le - !ran% $al#e+ goo% ill+ tra%emar4s+ etc.+
– epen%ing on the type of !#siness entity+ plan for !#il%ing$al#e can !e•
*hort-term• Me%i#m-term
• Gong-term
– An entity may chose to create its !#siness $al#eQ thro#ghstrategic planning an% implementing pro&ects. or example
• "ncreasing stoc4 hol%er $al#e remain as one of the mainconsi%erations of for-profitQ entity
• "n case of non-profitQ organiNation '=,Qs( engage themsel$es toincrease or #phol% $al#e of the society
&:?
&"
R l f P , t M
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(eneral
%anaement
S!ills
)omain
Knowlede
*nvironment
Scannin
Communication
S!ills
Project
%anaement
+od' of
Knowlede
Role of Pro,ect Mana%er
Competencies @ 0no!led%e. Performance. Personal *ehaior
PM*(0 1 id
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CAPM Certification Examination Training Material Version 5 0 Copyright © 201 !y PM" M#m!ai Chapter All
PM*(0 1uide
4ie -omains
Standard = Project Management Processes + Related Concets