introduction to pm

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1 CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. All rights reser$e%. CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. All rights reser$e%. 23 Contact Hours CAPM Exam Preparation Course

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Page 1: Introduction to PM

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1CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !yPM" M#m!ai Chapter. All rights reser$e%.

23 Contact Hours CAPM Exam Preparation

Course

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2CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

• Pro&ect Management "nstit#te 'PM"( )*A+ the glo!al !o%y

for certification of Pro&ect Management Professionals• ,fficial site of PM" - .pmi.org

• ,fficial site of M#m!ai Chapter /

.pmim#m!aichapter.org

•2 ho#rs of PM E%#cation !ase% on PM, g#i%e

• ase% on Pro&ect Management o%y of nole%ge'PM,( o#rth E%ition '2003 Version(

• M#m!ai Chapter is go$erne% !y an electe% committee

PMI Introduction

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CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

CAPM Introduction

CAPM certification la#nche% in 200

"n%i$i%#al has to %emonstrate #n%erstan%ing of thef#n%amental 4nole%ge+ processes an% terminology as%efine% in A #i%e to the Pro&ect Management o%y ofnole%ge 'PM,6 #i%e(

The CAPM cre%ential can%i%ate contri!#tes to a pro&ectteam as a s#!&ect matter expert an% may also ser$e as asponsor+ facilitator+ liaison or coor%inator 

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7CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

Timeline of the CAPM Credential ProcessApplication Submission

'8in%o open 90 %ays(

Application Completeness Reie!" business da#s

'hen s#!mitte% online(

Audit Process $ " business da#s

'if application is selecte%(

Multiple $ Choice Examination Eli%ibilit#

& #ear 'from the %ate of the application appro$al(

Applicant Pa#ment Process

'cannot sche%#le exam #ntil yo# s#!mit payment ofcre%ential fees(

Certification C#cle

" #ears

'from the %ate exam as passe%. :e-exam is re;#ire%

to rene the cre%ential(

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5CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

CAPM Eli%ibilit# Re'uirements

(PTI() &Educational *ac+%round Pro,ect Experience

*econ%ary e%#cation A)- &."// hours of professionalexperience on a pro&ect team

(R

(PTI() 2

Educational *ac+%round Pro,ect Mana%ement Education

*econ%ary e%#cation A)- 23 contact hours of formale%#cation

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<CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

CAPM Examination Information

=o. of*core%>#estions

=o. of pretest')nscore%(;#estions

TotalExamination>#estions

Time Allotte% Passing *core

&3" &" &"/ 3 Hours *ased onPs#chometric

Anal#sis

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CAPM Examination *lueprintPM*(0 1uide Chapter 

Chapter )ame Percenta%euestions

Pro&ect Management Processes 157 Pro&ect "ntegration Management 12

5 Pro&ect *cope Management 11

< Pro&ect Time Management 12

? Pro&ect Cost Management ?

3 Pro&ect >#ality Management <

9 Pro&ect @: Management 3

10 Pro&ect Comm#nication Management <

11 Pro&ect :is4 Management 9

12 Pro&ect Proc#rement Management ?

1 Pro&ect *ta4ehol%er Management ?

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Examination 4ormat

There ill !e fo#r options for each ;#estion

There ill alays !e only one correct anser '!est possi!leith gi$en content(

Typically

Most of the time to options appear $ery rong

 Apart from #sing e%#cation of PM, #i%e+ other tric4sof any on-line exam co#l% !e #se% to %eci%e on correctanser

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CAPM Credential 4ees

Exam T#pe Member Status 5S -ollars

resh Exam Mem!er 225

:e-exam Mem!er 150

Cre%ential :eneal Mem!er 225

resh Exam =on / Mem!er 00

:e-exam =on / Mem!er 200

Cre%ential :eneal =on / Mem!er 00

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Seen Eas# Steps to CAPM Certification

1. Complete 2 ho#rs Pro&ect Management learning

2. Create acco#nt at www.pmi.org (free of cost). et PM" mem!ership

7.  Apply online for CAPM exam at e!site

5.  After appro$al+ pay examination fees

)(TEB Application may !e selecte% for A5-IT

<. *che%#le exam at www.prometric.com

?. Cele!rate s#ccess

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PM,

Introduction

• :e$ie The #i%e to the Pro&ect Management o%y of

nole%geD

 – )n%erstan% 4ey %efinitions an% terminology

 – :e$ie of the commonly accepte% Pro&ect Management f#nctions

 – isc#ssion an% Co$erage of important topics from examination perspecti$e

 – Exercise of sample test ;#estions

CAPM Exam Preparation Course (utline&

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CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

PM,PM,PM*(06 Table (f Contents

1. "=T:,)CT",=

2. ,:A="FAT",=AG "=G)E=CE* A=

P:,HECT G"E CICGE. P:,HECT MA=AEME=T

P:,CE**E*

J.  A==EK Al T@E *TA=A: ,: P:,HECT

J. MA=AEME=T , A P:,HECT

 APPE="K Kl "T@ E"T",= C@A=E*

J.  APPE="K K2 C,=T:")T,:* A=:EV"E8E:* , T@E PM,L )"E-"T@ E"T",=

J.  APPE="KK "=TE:PE:*,=AG *"GG*

J. :EE:E=CE*

J. G,**A:I

J. "=EK

&/ 0)(78E-1E AREAS

7. P:,HECT "=TE:AT",=

MA=AEME=T5. P:,HECT*C,PE MA=AEME=T

<. P:,HECT T"ME MA=AEME=T

?. P:,HECT C,*T MA=AEME=T

3. P:,HECT >)AG"TI

MA=AEME=T9. P:,HECT @)MA= :E*,):CE

MA=AEME=T

10. P:,HECT C,MM)="CAT",=*MA=AEME=T

11. P:,HECT :"* MA=AEME=T

12. P:,HECT P:,C):EME=TMA=AEME=T

1. P:,HECT *TAE@,GE:MA=AEME=T

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CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !yPM" M#m!ai Chapter. All rights reser$e%.

& Introduction

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CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

PM,PM,Introduction

• Contents

1. P#rpose of the PM,6 Guide

2. 8hat is a Pro&ect – The :elationships Among Portfolios+ Programs+ an% Pro&ects

. 8hat is Pro&ect Management

7. :elationships Among Portfolio Management+ Program Management+ Pro&ectManagement+ an% ,rganiNational Pro&ect Management

 – Program Management.

 –

Portfolio Management – Pro&ects an% *trategic Planning

 – Pro&ect Management ,ffice

5. :elationship eteen Pro&ect Management+ ,perations Management+ an%,rganiNational *trategy

 – ,perations an% Pro&ect Management

 – ,rganiNations an% Pro&ect Management

<. #siness Val#e?. :ole of the Pro&ect Manager 

 – :esponsi!ilities an% competencies of the Pro&ect Manager 

 – "nterpersonal *4ills of a Pro&ect Manager

3. Pro&ect Management o%y ,f nole%ge

&

&

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CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

PM,PM,

• P#rpose of the PM,6 Guide

 – PM,6#i%e is a s#!set of Pro&ect Management o%y of nole%gethat is generally recogniNe% as ‘Good Practice’ 

 – ase% on the generally accepte% norms+ metho%s an% practices PM,6

offers Inputs+ Tools 9 Techni'ues and (utputs as g#i%elines formanaging in%i$i%#al pro&ects

 –  As ith other professions s#ch as la+ me%icine+ an% acco#nting+ the !o%y

of 4nole%ge rests ith the practitioners an% aca%emics ho apply an%a%$ance it contin#ally.

 – P#rpose of PM,6 is to

• "%entify an% e$angeliNe !est practices in Pro&ect Management

• Promote common $oca!#lary amongst PM professionals

•*er$e as a lexicon of Pro&ect Management terms

&:&

2

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CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

7hat is Pro,ect;

Unique

product,

service or

result

Project

Objectives

   T

  e  m  p  o  r  a  r  #   -  u

  r  a   t   i  o  n

Pro%re

ssie

Elabo

ra

tion

  Scope, Time, Cost, Customer Satisfaction, ….

Pro,ect fate;

,!&ecti$es Achie$e%

Pro&ect Terminate%

=ee% no longer exists

,!&ecti$es co#l% not !e met

Pro,ect -efinitionB A temporary en%ea$or

#n%erta4en to create a #ni;#e pro%#ct+ ser$ice orres#ltCharacteristicsB Temporary+ )ni;#e+ Progressi$eEla!oration

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1?CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

7hat is Pro,ect Mana%ement;

Knowlede

S!ills

Tools and Tec"niques

#pplication of$

Managing Projects = Balancing Constraints + Managing Stakeholders

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13CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

PM,PM,

 – Enhance the pro!a!ility of pro&ect s#ccess

 – oc#s on o!&ecti$e - *cope+ Time+ Cost+ >#ality O :is4

 – Effecti$e response to rapi% changes

 – Manage #tiliNation of reso#rces effecti$ely

 –  A%%ress sta4ehol%ers interests

 – Manage ris4s effecti$ely

 –  Achie$e pro&ect goals

 – *ta4ehol%ers satisfaction

 –  Achie$e inancial Efficiency

 – Meet ,!&ecti$es

 – MinimiNe :is4s

 – oc#ment the Gessons Gearne%Q for f#t#re reference

&:37h# Pro,ect Mana%ement;

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19CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

PM,PM,Relationship bet!een Pro,ect 9 (perations

• Pro&ects can intersect ith ,perations %#ring pro%#ct lifecycle

• nole%ge transfer ta4es place !eteen pro&ects an% operations

• Pro&ects $ers#s ,perations

 – (perations B ,ngoing+ repetiti$e+ for s#staining !#siness

 – Pro,ects B Temporary+ #ni;#e.

,perations Management s#pports ongoing acti$ities or operations• ,perational *ta4ehol%ers in Pro&ect Management – *ho#l% !e engage%.

 – examples of operational sta4ehol%ers '%epen%ing #pon the !#siness(BPlant operators+ Man#fact#ring line s#per$isors+ @elp %es4staff+

Pro%#ction system s#pport analysts+ C#stomer ser$ice representati$e+*alespersons+ Maintenance or4ers+ Telephone sales personnel+ Callcenter personnel+ :etail or4ers+ Gine managers+ an% Trainingofficers.

&:"

&3

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20CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

Corporate Plannin

Mission

Strateic Plannin

Objectives

Project Selection

Project

Portfolios

Project Plannin andControl

Successful

Projects

Projects

Project

Portfolio

Programs

Projects Projects

Pro,ects and Strate%ies

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21CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

Strategic Plan

Program

(Group of Projects)

Projects

Portfolio

Sub projects

Project

Management

Office

Hierarch# of Endeaors <Pro,ects=

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22CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

Project

%anaement

Standardsand support

Project

%anaement&esources

Portfolio

%anaement

Project %anaement

Competenc'

J Assist Pro&ect :e$ie oar%J:eport PerformanceJ:eso#rce Allocation

JPhase En% :e$ie

J*ystems Management

Jnole%ge ManagementJConfig#ration Management

J*tan%ar%s an% MetricsJPolicies an% Proce%#resJMentoringJPro&ect *#pport

JE%#cation an% TrainingJProfessional Certifications

JCareer Path Management

Role of PM(

PMO Enhances Project Success

4rame!or+ 5nderstandin%

T#pes of PM(

str#ct#res can !eB

supportie.controllin%. directie

P , if C l

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2CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

•  A collection of generally se;#ential phases here the n#m!er ofphases are %etermine% !y the nee% of organiNation

Pro,ect 8ife C#cle

4rame!or+ 5nderstandin%

P8C Ch t i ti

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27CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

Period of

Highest Risk Impact

*tarting thePro&ect

,rganiNing An%

Preparing

Carrying o#t the or4 Closing thepro&ect

TIME

Max.

Min.

   P   8   C   C   h

  a  r  a  c   t  e  r   i  s   t   i  c

Uncertainty

Cost of Change

Amount

at Stake

OpportunityRiskAi!ity to

Change "asi!y

P8C Characteristics

4rame!or+ 5nderstandin%

* i > l & ?

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25CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

PM,PM,

*usiness >alue

 – #siness $al#e is %efine% as the entire $al#e of the !#siness. "tco#l% !e

• Tangi!le - physical assets s#ch as plant O machinery+ e;#ity+ etc.+

• "ntangi!le - !ran% $al#e+ goo% ill+ tra%emar4s+ etc.+

 – epen%ing on the type of !#siness entity+ plan for !#il%ing$al#e can !e•

*hort-term• Me%i#m-term

• Gong-term

 –  An entity may chose to create its !#siness $al#eQ thro#ghstrategic planning an% implementing pro&ects. or example

• "ncreasing stoc4 hol%er $al#e remain as one of the mainconsi%erations of for-profitQ entity

• "n case of non-profitQ organiNation '=,Qs( engage themsel$es toincrease or #phol% $al#e of the society

&:?

&"

R l f P , t M

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2<CAPM Certification Examination Training Material Version 5.0 Copyright © 201 !y PM" M#m!ai Chapter. Allrights reser$e%.

(eneral

%anaement

S!ills

)omain

Knowlede

*nvironment

Scannin

Communication

S!ills

Project

%anaement

+od' of

Knowlede

Role of Pro,ect Mana%er 

Competencies @ 0no!led%e. Performance. Personal *ehaior 

PM*(0 1 id

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CAPM Certification Examination Training Material Version 5 0 Copyright © 201 !y PM" M#m!ai Chapter All

PM*(0 1uide

4ie -omains

Standard = Project Management Processes + Related Concets