Introduction to ICT

Faculty of MedicineElmy Thompson – ICT Site Manager, Hammersmith Campus

User accounts

ICT sets up user accounts for staff and students and guests, providing authorised access to College’s IT.

Your username and password are allocated before you arrive for use across all IT services at Imperial, from Student e-Service to your email account and the WiFi network.

If you have forgotten your College username or password, go to https://www.imperial.ac.uk/ict/passwords

Email and file sharing

Your Imperial email account can be accessed via any campus computer or using a web browser at:

https://www.imperial.ac.uk/office365 for all undergraduates https://exchange.imperial.ac.uk for postgraduates and staff We are in the process of migrating postgraduate and staff mailboxes

onto the same system as undergraduates.

You can add your email account to your personal computer or mobile device: http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/email/

The file exchange service – allows transfer of up to 2GB files

https://icseclzt.cc.ic.ac.uk

Getting connected in Halls of Residence

Most halls have telephones. Calls to College numbers and incoming calls are free. To make outgoing external calls, set up a pre-pay account: http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/telephones-mobile/telephones/halls-of-residence-calls/

You can request a temporary guest account for visitors using the Guest Access system: https://guestaccess.imperial.ac.uk/GuestLogin/default.aspx

WiFi access in halls and on campus

College halls have WiFi access in most areas. Alternatively, you can connect your computer to the wired network via a network cable - available from the ICT Service Desk. When you open your web browser you need to register to activate your internet connection.

Devices must be authorised to use the College network• Wireless devices connect to Imperial-WPA with your College

username and password• Detailed instructions for connecting are on website• In general, most mobile devices (except Kindle) will work on our

wireless network

http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/wifi-and-networks/• Eduroam (wireless on other academic and some Trust networks)

http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wifi/eduroam/

“WiFi”

Imperial Mobile

Download Imperial Mobile, the College mobile app is a mobile application enabling students to access College information and services anytime, anywhere.

Use the app to:• Access your course timetable• Explore a guide to College services and facilities• Access Blackboard VLE• Search campus maps

Download now: http://www.imperial.ac.uk/students/online-services/mobile/

Campus computers

• Managed and installed by local ICT teams • Software available is chosen by the department• This campus has 48 Medicine cluster PCs on the 3rd floor Commonwealth

building, 8 in the Wolfson student common room in addition to two floors of library computers (accessible by 1st floor Commonwealth building entrance working hours and ground floor entrance during weekends)

• Assisted technology software like ClaroRead and MindView are available• All PCs are ‘frozen’ – Do not save work on C:\ drive

The Library provides lots of services including access to public PCs, see Library

There are around 3,000 PCs across College (Library, teaching rooms) for students to use

“campus computers”

Saving your work: Home directory (H: drive)

Secure personal storage space on College’s server is allocated to every student.

• Automatically mapped on login as H:\• Backed up every night• Data is kept for 3 months• You can recover deleted items by using restore previous versions (right

click)

http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/the-data-centre-and-hosting-services/file-recovery-and-backup/• Your H: drive quota is 4GB (UG) and 8GB (PG)

http://www.imperial.ac.uk/admin-services/ict/self-service/connect-communicate/file-storage/home-directory-h-drive/

You can also connect to this space from your personal computers

“home directory”

Saving your work: One Drive for Business

Within Office 365, OneDrive for Business offers Cloud storage. All students can use it to store 1TB (soon to be unlimited amount) of data files.

• For personal computers you can use a Microsoft provided client to synchronise the data between the cloud and your local storage (if using Windows). (N.B. This facility is NOT provided on campus computers.)

https://onedrive.live.com/about/en-us/download/

• On campus computers – use the web client to access files on your OneDrive for Business

Printing

Printing is managed centrally through ICTprintservice all around the College

• Documents are sent to a common print queue, meaning that you can collect them from any touch card printer

• Use your College ID card for access to the printers• Costs set by each department (typically 3p for mono & 12p for colour)• Top up online or via money loaders in the Central Library

http://www.imperial.ac.uk/admin-services/ict/self-service/computers-printing/printing

/

“print service”

Software deals

A range of free and discounted software is available, including AntiVirus programs. Go to the Software Shop

Students can install Word, Excel, PowerPoint, OneNote, and more on up to five PCs and Macs, plus five tablets, including iPad. All work can be saved online in OneDrive for Business and accessed from any device.

The same software is available on College’s many campus computers.

“software shop”

• Dreamspark – Free Microsoft development tools

• http://imperial.onthehub.com

• Remember, there’s always free software, e.g. Linux

IT support

If you have problems activating your College username, installing software, or for any other IT issues then please contact the ICT Service Desk by:

• Giving us a call on 020 759 49000• Logging a request online using ASK ICT • For short queries please visit our Hammersmith Campus drop in

session between 1-2pm in room BS22 Commonwealth building• If you’re on central campus, the location is West Wing, Level 4,

Sherfield Building, South Kensington campus • Or for other main campuses please check the drop in times and

locations here

https://www.imperial.ac.uk/admin-services/ict/contact-ict-service-desk/ict-service-support-locations/• Follow us on Twitter @TheServiceDesk

Be Secure (ICT Security)

ICT’s Security Team works to keep College networks safe and secure, filtering SPAM, tackling scam emails and offering support. Protects the College against viruses and network threats.

Be Secure tips: http://www.imperial.ac.uk/admin-services/ict/self-service/be-secure/

Be Secure induction: http://www.imperial.ac.uk/admin-services/ict/self-service/be-secure/induction/

Conditions of Use - You need to abide by Conditions of Use for IT Services concerning anti-social behaviour and misuse under UK law.• Don’t torrent or otherwise distribute copyrighted material (MPAA)• Personal logins are recorded, but not monitored except when any breach of the

Conditions is suspected

Report concerns to the ICT Service Desk

Passwords secure and longNever tell anyone (even ICT) your password

Choose a strong password:

» Imperial123» Ohno!It’sMonday

You’ll be notified by email (sent by the IT Security Officer, it-security-officer@imperial.ac.uk) when your password is due to expire.

Protect information

Lock your computer / phone

Log out of your computer

Lock your Halls room door

Use a pin/passcode to restrict access

Do not leave valuables unattendedProtect computers and devices

Avoid scams and malware

If in doubt, do not click

Check emails carefully

Report anything suspiciousProtect information

Phishing

Protect information

Keeping data safe: Storage

Automatic Backup is best (H Drive, OneDrive, Group Space)

Cloud Storage – Dropbox, Google Drive

Removable media

Protect information

Conditions of IT Use

College policy is available online

Covers acceptable use

Cyberbullying

College Policies

Copyright material

What is copyright material?

Downloading and redistributing copyright is illegal

Peer-to-peer software

It will result in disciplinary actionCollege Policies

Social networking

Stay safe online

Be sensible when creating digital information

Your future employment is as stake

Facebook privacy settingsProtect yourself online

Computer security basics

Anti-virus

Operating system patches/Flash/Java

Only install phone/tablet apps from trusted app stores (e.g. Google Play, Windows Store & App Store)

Protect computers and devices

Contact:ICT Service Desk

Online: ASK ICT

By phone: 020 7594 9000

Twitter: @theservicedesk

In person: 4th Floor, Sherfield Building, South Kensington Campus

It’s everyone’s responsibility to be secure. Visit www.imperial.ac.uk/be-secure

If you have IT security questions or concerns, contact the ICT Security team via the ICT Service Desk.

Anything else to be aware of?

Your computer desktop area• This is part your user profile, this is limited to 50MB of storage (including

system files) but logons will be slower and you will be more at risk of profile corruption the larger your roaming profile gets. If you try to store something very large on your desktop, and it does not copy to the server upon logoff it will be lost. Try not to use the desktop area for data but instead use links to your home directory or other drives.

Any Questions?Our contact details again (or search our pages or google us)

IT for Students: http://www.imperial.ac.uk/admin-services/ict/new-to-imperial/students/

ICT Service Desk :• Call us on 020 759 49000• Log a job online using ASK ICT: https://imperial.service-now.com/ict/

Digital literacies guide - https://www.imperial.ac.uk/medicine/study/e-learning/digital-literacies-programme/