Human Resource Management Human Resource Management (HRM)(HRM)

The focus is on managing people within the employer–employee relationship

It involves the productive use of people in achieving:the organisation’s objectives the satisfaction of individual employee needs

HRM ActivitiesHRM ActivitiesJob analysis (skills required for ORW, PE)

Human resource planning (number of ORW, PE required)

Recruitment (selection of ORW, PE)

Performance appraisal

Staff development

TI Staff PositionsTI Staff PositionsAs per the NACO HR policy guidelines, TIs have the following staff members:

Project Director Programme Manager/CoordinatorCounsellorAccountantOutreach WorkerMIS OfficerPeer EducatorDoctor (part-time)

Project DirectorProject Director

Should be from the implementing NGO/CBO

Spend 30% of his/her time for the Targeted Interventions programme in a month

Attend the meeting called by SACS/TSU

Ensure budget utilization according to the approved line item

Programme Manager (PM)Programme Manager (PM)Lead project team, design and implement TI

Ensure overall service delivery for community as per the performance indicators

Design/develop appropriate project management plan and ensure cost effective implementation

Develop MIS covering various aspects of TI so that continuous monitoring of performance is possible with appropriate checks and balances

Understand needs of project team and co-ordinate with TSU, SACS, NGO and other external resource persons for quality training and capacity building

PM Contd. PM Contd. Develop weekly work plan, as per performance indicators, for

ORWs and Counsellors keeping in mind the quarterly requirements of the project

Conduct weekly/monthly meetings with team members to identify shortfalls in each proposed activity (condom distribution/social marketing, BCC, community mobilization, STD services etc.) and evolve corrective measures/ plans of action

Build project team by leading by example, by assisting and motivating through participative management

Maintain relationship with key stakeholders involved in the HRG network: police, health officers, DAPCU, social welfare department

Counsellor/Nurse/ANMCounsellor/Nurse/ANMAct in co-ordination with field workers and Programme Managers in

the overall service delivery

One to one counselling - STD cases, patient management

Ensure partner notification and follow up for recurrent cases

Patient management, recording case history, follow ups and adequate reporting through MIS at the clinic

Co-ordinate with Programme Managers in creating strong horizontal linkages/networking with the local clubs, administration, community key influencers and with other partner NGOs, civic service organizations working in the field and Government Departments, hospitals for referral services

Doctor (part time)Doctor (part time)Provide treatment - General, STI, HRB, Opportunistic infections  

Take exposure history from patients 

Advice for investigation and referral

Participate in the Clinic Management Committee and incorporate the community’s feedback in providing clinical services

Motivate patients regarding follow-up and partner notification

Outreach Worker (ORW)Outreach Worker (ORW) Manage field level activities, clinical operations, adequate reporting

to the Programme Manager and continuous monitoring of the functioning of peers and others through MIS

Conduct meetings with peer educators at least once a week to identify the shortfalls in the proposed field activities (condom distribution/social marketing, BCC, STD services etc.) and evolve corrective measures/ plans of action

Work in close co-ordination with the local clubs, administration, community key influencers and create strong horizontal linkages/networking with other partner NGOs, civic service organizations working in the field and Government Departments, hospitals for referral services  

Facilitate training and capacity building of Peer Educators along with the Programme Manager through appropriate support from TSU, TI NGO and other external resources

ORW Contd. ORW Contd.

Assist the Programme Manager in developing weekly work plan as per the performance indicators for the Peer Educators and their implementation

Ensure clinical services are undertaken unhindered (organizing medical camps, mobilizing STD patients to the clinic etc.)

Ensure compliance of STD cases, tracking re-infections, co-ordinating with the Programme Manager and the Accountant for procurement of medicines in time

Peer Educator (PE)Peer Educator (PE)

Conduct BCC sessions (one to one and one to group including FGD)

Provide condoms to HRG

Facilitate and replenish condom depots in the project area

Mobilize HRG for project related activities

Participate in all project related activities

PE Contd.PE Contd. Ensure that the clinical services are undertaken unhindered

(organizing medical camps, mobilizing STD patients to the clinic etc.)

Ensure compliance of STD cases, tracking the re-infections

Co-ordinate with the ORW and outreach team in creating appropriate strategies and advocacy environment for successful implementation of TI in the target area

Accountant/AdministrationAccountant/Administration Maintain book of accounts as per the standard accounting practices -

cash book, ledgers, bank books (if any)

Ensure adequate support and cross references with the activity trail in respect of each transaction are in place so as to have transparency in operations

Verify whether payments are properly authorized, payee details are correct and ensure they are charged to the correct expenditure head

Handle petty cash amount ensuring the average cash balance is at minimum levels and cash box is held in safe custody

Ensure all cash advances are accounted for and liaison with the recipients for maintaining advance registers

Verify that all vouchers are attached with supporting documents and ‘pucca’ bills are available as per the accounts manual guidelines

MIS OfficerMIS Officer

Compilation, retention, sharing of information related to TI performance (Programmatic and Financial)

Timely compilation of information in the designated formats and preparation of analysis reports

Timely sharing of information in the CMIS formats with SACS either electronically or manually

ConclusionConclusion

Effective management of human resources is the key to a successful programme

OGs clearly mention the responsibilities of each staff member

Each staff member should sincerely carry out his/her duties

It is possible to work collectively towards reducing HIV/AIDS!