introduction to focus&execute focus&execute [email protected] 801 541-5307
TRANSCRIPT
1. Execution Gap (Leadership
Challenge)
2. Why Focus&Execute
3. 4-Phase Implementation
“Execution is a systematic way of exposing reality and acting on it. Most companies don’t face reality very well . . . that’s the basic reason they can’t execute.”
(Ram Charan, Execution, pg. 22)
1. Execution 1. Execution GapGap(Leadership (Leadership Challenge)Challenge)
Leadership FirstLeadership FirstLeadership FirstLeadership First
You Choose Important vs. Not Important
These 4 Quadrants were created by General Dwight Eisenhower and popularized by Stephen Covey in his book: The 7 Habits of Highly Effective People
•Who are our key stakeholders?
•What are their needs?
•What is the G.A.P. between stakeholder needs and results?
•How do we routinely measure, analyze, and improve results?
•Are people held accountable and rewarded for results?
•How well are we meeting stakeholder needs?
•Do we have survey results of satisfaction:Residents/families?Employees?
•Do we have broken or unclear work flow processes? Look for redundancy, rework, waste.
•Are departments aligned with common goals preventing bickering, and non-cooperation?
•Do we have the right people? Are they aligned with our goals?
•What are we doing to recruit & retain the best talent?
•What are we doing to develop our people?
•Are mission, vision, and values known and embraced?
•What are our strategic objectives/priorities?
• Do we trust our leaders?
• How well do they communicate
• Do they drive each element of this leadership cycle?
Our Mission: We help leaders execute strategy.
Clients: American Health Care Association State Associations (PA, MS, IL, UT, OR, WA, KY) National & Regional Companies Independent Owners Benedictine Health System (using F&E to document their tangible evidence of
progress toward the Baldrige Award)
Our Products & Services: Strategic planning/execution facilitation & coaching Focus&Execute web tool Leadership Workshops & Keynote Presentations
Our Brand: Parent company: MyInnerView We are also a FranklinCovey Alliance Partner (7 Habits of Highly Effective People)
Leadership, not software
A document is the tangible evidence of thought
First things first
You are perfectly aligned to get the results you are getting
Strategy is important, but it’s execution that counts
What gets measured, gets done
Stakeholders Needs
Stakeholders Needs
Strategic ObjectivesStrategic Objectives
GoalsGoals
Action PlansAction PlansAction PlansAction Plans
ExecuteExecute
Review / Review / ScorecardScorecardReview / Review / ScorecardScorecard
FocusFocusFocusFocus
AligAlignnAligAlignn
ExecutExecuteeExecutExecuteeRevieReviewwRevieRevieww
Closing the Closing the Execution GapExecution Gap
Closing the Closing the Execution GapExecution Gap
Stakeholders
Strategy
People
Process
Results
Measure
4-Phases of 4-Phases of ImplementatiImplementati
on:on:
4-Phases of 4-Phases of ImplementatiImplementati
on:on:
Meets Baldrige Criteria:
Meets Baldrige Criteria:
Phase 1: Focus Phase 2: Align Phase 3: Execute
Phase 4: Review
Pre-Work• Read Good to Great• Pre-planning prep with CEO to:
– Create agenda for planning session– Create draft Strategic Objectives &
Scorecard– Agree on scope & schedule of
implementation
2-day Strategic Planning Session with Leadership Team
• If involve the board, usually they join for Day 1
• Understand stakeholders needs• Do S.W.O.T.• Agree on Strategic Objectives
– 4 or 5 broad statements of priority– 1 to 5 year time horizon
Continue 2-day Strategic Planning
• Day 2 with leadership team
• Build Scorecard• Set Goals
– 2 or 3 under each Objective
– 1 year time horizon
• Create Action Plans– Aligned with
Goals – Get specific
about who will do what & when
• Cascade goal setting to other business units, locations, or facilities
Execute Action Plans
• Leaders execute Action Plans
• Progress is documented in F&E web tool
Board Approve Strategic Plan – Give the “Green Light”
• 30 days later, leaders meet to share their completed plans
• Leaders also report progress on their Goals & Action Plans
• Leaders prepare for this meeting by having their plans updated
• CEO reviews, reinforces, holds leaders accountable
• Outcomes: – 100% alignment– What gets measured improves
• Present final plan to board for approval & get “green light”
Monthly or Quarterly Business Review
• 30 days after Green Light Meeting• Leadership Team continues to
review progress in F&E web tool on a Monthly or Quarterly basis