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Edison Personal Development Ltd

Buchan House, Carnegie Campus,

Dunfermline. Fife KY11 8PL

Tel. 01592 743640 Fax. 01592 742713

www.edisonuk.com

Introduction to Emotional Intelligence Introduction to Emotional Intelligence Research shows that for jobs of all kinds, emotional intelligence is twice as important as IQ plus

technical skills. Emotional intelligence is more than 85% of what sets star performers from the

average. The higher the level of a job's complexity and authority, the greater the impact of outstand-

ing performance on the bottom-line. Top managers can add or destroy huge economic value, and the

higher the level, the higher the leverage - so the higher the impact. We are talking about "hard"

results such as improved profitability from higher productivity, increased sales and lowered costs as

well as "softer" results as increased morale and motivation, greater cooperation, lower turnover and

loss of talent.

What is Emotional Intelligence?

It is the capacity for recognising ourown feelings and those of others, formotivating ourselves, and formanaging emotions well in ourselvesand in our relationships. - Daniel

Goleman.

EI refers to the capacity for recognis-

ing our own feelings and those of

others, for motivating ourselves, and

for managing emotions in us and in

our relationships. EI describes abilities

distinct from, but complementary to,

academic intelligence or the purely

cognitive capacities measured by IQ.

Traditionally, the emphasis when eval-

uating potential performance has been

on intellectual; now compelling

research indicates that emotional intel-

ligence is twice as important as IQ

plus technical skills for outstanding

performance. When IQ test scores are

correlated with how well people

perform in their careers, the highest

estimate of how much difference IQ

accounts for is about 25%.

Edison Personal Development are

accredited by the Hay Group, one of

the world's leaders in

developing emotional

intelligence competencies

and founders of the

Emotional Competence

Inventory (ECI), a diagnostic question-

naire used by Edison consultants.

Being accredited means that each

Edison consultant has been trained by

the Hay Group and their knowledge

and application of emotional intelli-

gence principles and tools assessed

by experienced Hay consultants.

You can therefore be assured that all

emotional intelligence learning

provided by Edison is produced in the

form that Daniel Goleman had

intended and developed through the

Hay organisation.

LEARNING SUMMARLEARNING SUMMARYY

Who will benefit? This introductory level course is designed for anyone, regardless of their experience,

previous knowledge of EI or background, interested in developing themselves or those

wanting to understand the impact of emotional intelligence on their relationships, personal

effectiveness and health.

What will you gain?Participants will be able to understand the structure of emotional intelligence, how it is

developed and the belief systems necessary to be effectively emotionally intelligent. During

this one day event delegates will take part in thought provoking exercises that effectively

illustrate the contribution of emotional intelligence to personal effectiveness.

Event structureUp to a maximum of 10 participants will learn within a traditional learning environment.

Participation will be encouraged during a review of simulated situations, exercises and

case studies.

What is the level of feedback?The Introduction to Emotional Intelligence will cover the principles of emotional intelligence

including assertion, communication, empathy, personal management and relationships. No

direct personal feedback will be given. However if participants require to have their levels

of emotional intelligence assessed they can complete an Emotional Intelligence

Competence Inventory prior to attending. Those wishing individual feedback and a more in

depth view of emotional intelligence are recommended to consider the course “Workingwith Emotional Intelligence”, details of which are available on our website.

Learning OutlineLearning Outline

Candidate Profile: Individuals who have had little or no experience of emotional intelligence who would like to

understand how to become more effective in key areas of their business and personal

lives.

Key Learning Points: At the end of the course candidates will be able to:

00 Identify your own emotions and their impact on performance – self-awareness.

00 Understand other people’s emotions – cultivating awareness of others’ feelings, emotions, concerns and needs - making

use of emotional intelligence with others.

00 Use emotional intelligence in relationships.

00 Understand the role of emotionalintelligence in increasing personal success.

00 Appreciate the main competency elementswithin the emotional intelligence competency

model.

00 Recognise basic self management techniques.

00 Appreciate the need to manage and under-stand interactions with others.

00 Be aware of the characteristics of emotion-ally intelligent individuals.

00 Prepare an action plan for more effectivepersonal development.

Booking and venue details overleaf

Learning Opportunities 2007 - Emotional Intelligence

Booking Form and Event Planner

Edison Personal Development Ltd, Buchan House, Carnegie Campus, Dunfermline, Fife. KY11 8PL

Tel. 01592 743640 Fax. 01592 742713 learning@edisonuk.com www.edisonuk.com

Please register the following reservation(s):

Company:

Email:

Address:

Post Code:

Invoice Address (if different):

Post Code:

Proposed Date(s):

Purchase Order/Ref:

Tel: Fax:

Course Fees and Payment Terms

Total fees for the Introduction to Emotional Intelligence course are £190 plus

vat (£33.25) per delegate and include all course material, lunch and refresh-

ments. This course is non-residential.

Full fees are due 10 days prior to commencement of the course.

Administration Contact

If you require any further information please contact a member of our Learning

Support Team at 01592 743640/learning@edisonuk.com

Cancellation/Refund Policy

Bookings cancelled up to 28 days prior to commencement of course will

receive 100% refund, less than 28 days and up to 14 days will receive 50%

refund. Course fees for bookings cancelled less than 7 days prior to com-

mencement of course will not be refunded. Candidates who are already

booked on a course and require to switch to an alternative date can do so up

to 14 days prior to course start date, thereafter changes to dates will be

subject to the same conditions as cancellations. Substitute candidates can be

accepted up to 7 days prior to course start date.

In the unlikely event of unforeseen circumstances, Edison reserve the right to

cancel courses at any time prior to course commencement and refund 100%

of fees. Edison will endeavour to provide as much notice of cancellation as

possible and will rearrange a suitable date. If fees have already been paid

and Edison cancel the course the alternative date provided, if suitable, will be

subject to reduced course fees to 75% of original fees, any remaining balance

will then be refunded in full.

Authorising Signatory:

Position:

Signed:

Introduction to Emotional IntelligenceIntroduction to Emotional Intelligence

Delegate Name(s):

This option includes one days training. Some course material will be sent to candidates for review prior to the course.

DUNFERMLINE

ABERDEEN

MANCHESTER

DAVENTRY

BRISTOL

LONDON

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2

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9

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14

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Em

otional In

telli

gence -

Intr

oduction t

o E

motional In

telli

gence V

ers

ion 1

.0_06 ©

Edis

on P

ers

onal D

evelo

pm

ent

Ltd

2007