Introduction to Big BazaarBig bazaar is a chain of shopping malls in India founded in 2001.Currently it has350+ outlets, owned by the "Future Group. Its headquarter is in Mumbai (Maharashtra).The idea from the very beginning was to make big bazaar, very comfortable for the Indian customer. Big bazaar is not just another hypermarket. It caters to every need of your family. Where Big Bazaar scores over other stores is its value for money proposition for the Indian customers. At Big Bazaar, you will definitely get the best products at the best prices.It has over 36,000+ employees. The revenue of 2012-13 was 110 billion cr.With the ever increasing array of private labels, it has opened the doors into the world of fashion and general merchandise including home furnishings, utensils, crockery, cutlery, sports goods and much more at prices that will surprise you. And this is just the beginning,Bigbazaar plans to add much more to complete their customers shopping experience.

Analysis of Information technologysystem used byBig Bazaar

Two centralized servers are used by the MIS . The main server and The other a backup server which can take over from the main server with-in 5 min, if there is any problem.

Each of the servers has its own storage system with hard disks (15 hard disks storing the same info simultaneously). The information is backed up continuously on CDs every day. The entire system is backed by an excellent electrical wiring by JD International (electrical maintenance dept.). The database used for the storage is called POSH database and this is an in-house production of Big Bazaar. These transaction counters can capture credit card details and customer information of big customers. Receipts of transactions are cash, credit or in the form of Sodexho passes. The Sodexho passes are sent to the HQ on a monthly basis and converted to cash. The number of transactions made per day varies from 3000- 4000 on week days to about 5000- 6000 on weekends. Any transaction recorded at each terminal is stored directly onto the POSH database. Oracle finance: a package from oracle is used for this purpose. The financials are sent to the HO on a daily basis.

Online Retailing Online retail is future. And bigbazaar is now online. There portal futurebazaar.com is an online portal where all the products of bigbazaar are available with no extra charges. Also all the offers are valid on online store too. EDI SystemEDI is the electronic exchange of data that takes place between the retailers computer and that of his supplier. The exchange consists of orders, delivery notices, invoices, returns and sales data. Its saves the lead time of deliveries and large savings can be made by the consequent reduction in inventory required. Given below is the process a business would take have to go through with and without EDI. Future moneyFuture Money is a way of electronic fund transfer through Credit/Debit/ATM cards. An EFTPOS terminal is connected to the retail store on one end and the other end to multiple banks and credit card companies. This system enables a customer to use credit and debit cards for their purchases. It is convenient for the customer as it is quicker and less open to fraud. The retailer is happy as he receives his payment in his account immediately.Supply chain management system

Simply supplier sends the product to inspection then goes to BB warehouse and recording in warehouse, via transport to quality checks and goes to BB shelves.This is how supply chain management systems works in big bazaar.

How IT system helps in Big Bazaar

Information system helps in finance for recording the transactions of customers. Information system helps in checking the cost of products coming to big bazaar. Information system helps in marketing like. Interactive websites, customers support system. Information system helps in How many customers visit the store. Information system helps in checking the stocks volumes availability. Information system helps in checking the employees attendance and record it. Information system helps to give extra discount to customers by maintaining the cost parameterConclusionBigBazar is growing at the same pace as that of Indian retail industry .But as every coin has two sides, big bazaar also has two sides. As internet using population is rising day by day, it can be a great threat to Big Bazaar in the future. So Big Bazaar needs to give a little bit more attention towards the internet, like their websites and latest offers which are available on internet.