introduction sustainable passenger experience excellence ... · session 4: a door-to-door...
TRANSCRIPT
![Page 1: Introduction Sustainable passenger experience Excellence ... · Session 4: A Door-to-Door Sustainable Lima, Perú May 8th, 2019 Adriana Bejarano, Aeris Holding Costa Rica •Introduction](https://reader034.vdocuments.mx/reader034/viewer/2022050508/5f99160aa65ad97dbe389879/html5/thumbnails/1.jpg)
Seminar on Green Airports
Session 4: A Door-to-Door
Sustainable
Lima, Perú
May 8th, 2019
Adriana Bejarano, Aeris Holding Costa Rica
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• Introduction
• Sustainable passenger experience
• Excellence Program
• Achievements
• Next Steps
A
G
E
N
D
A
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Costa Rica Plans to Decarbonize Economy by 2050
Decarbonization and resilience
Transport and Sustainable Mobility
Eliminate the use of fossil fuels
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Country Goal: Aligned Actions
Sustainable construction
standards
Sustainable operational
measures
Master Plan 2025-2040
Sustainability Chapter
Sustainable Passenger
Experience
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2018 vs 2017 2019 vs 2018
Sustainable passenger experience
Environmental Dimension
Social Dimension
Economic Dimension
2,485,512 pax 3.7% 5.40% 2,620,452 pax
Passenger
Experience
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Certified Excellence Program for Commercial parties
Environmental
Responsibility Social
Responsibility
Economic
Responsibility
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Waste management plan.
Carbon Footprint Workshop.
Closure of environmental non-
conformities.
Environmental celebrations e
initiatives .
Environmental Responsibility
Excellence
Program
2019
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Safety Training
Occupational health risk matrix
Environmental celebrations & initiatives
Social Responsibility
Excellence
Program
2019
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Sales $/ Pax
Fulfillment of obligations
Economic
Responsibility
Excellence
Program
2019
Subcontractors
with sales report.
Subcontractors
of commercial services
Compliance guarantee
and Marketing plan
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Achievements
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Achievements
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Achievements
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Certified Excellence
Program:
Airlines
Ground Handlers
Inclusion of Carbon
Footprint mapping:
Phase 1: Ground transportation
Phase 2: Airlines
Next Steps
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Thank you!