introduction of realworld's crowd (as of 20131226)

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Confidential Copyright (C) REALWORLD,inc. All rights reserved. Introduction of Crowdsourcing Services CROWDRealWorld Inc. http://realworld.jp/crowd/ http://poinweb.co.id/

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Page 1: Introduction of RealWorld's CROWD  (as of 20131226)

ConfidentialCopyright (C) REALWORLD,inc. All rights reserved.

Introduction  of  Crowdsourcing  Services“CROWD”

RealWorld  Inc.  http://realworld.jp/crowd/ http://poin-‐‑‒web.co.id/

Page 2: Introduction of RealWorld's CROWD  (as of 20131226)

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1  Company  Profile

2  Crowdsourcing  Service  in  Japan

3  Online  Media  in  Indonesia

Appendix

2

Agenda

Page 3: Introduction of RealWorld's CROWD  (as of 20131226)

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1.  Company  Profile

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1-‐‑‒1.  Corporate  Profile:  Overall

Com Name RealWorld  Inc.  

Incorporated 29  July,  2005 Capital USD  1,850K

#  of  Staff Approx.  80

Location Mansard  Daikanyama  8fl,  10-‐‑‒1,  Sarugaku-‐‑‒cho,  Shibuya,  Tokyo,  JapanTEL:  +81-‐‑‒35456-‐‑‒4180  FAX:  +81-‐‑‒  3-‐‑‒5456-‐‑‒4181

Group  Company,  Other  Offices

Overseas  Company  

<RealWorld  Asia  Pte  Ltd  (Singapore  from  2011)>Conducting  and  managing  the  overseas  business<PT.  Situs  Karunia  Indonesia  (Indonesia  from  2012)>Running  online  media,  “poin-‐‑‒web.co.id”,  providing  crowdsourcing  and  online  ads  in  Indonesia

Board  Member

CEO                                        Masaaki  KikuchiDirector                                        Kazuto  HigashimotoDirector                                        Keita  KumasakaDirector                                        Daisuke  Nakamura

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Group  Company        READO  Ltd.  (Hokkaido)      REALCORE  (Tokyo)        Real  Marketing  (Tokyo)

Other  Offices      CROWDSOURCING  HQ  (Tokyo)      HONGO  LABO  (Tokyo)        SENDAI  BRANCH  OFFICE  (Miyagi)    

Page 5: Introduction of RealWorld's CROWD  (as of 20131226)

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Over

20 websites

5

1-‐‑‒2.  Corporate  Profile:  Business  Overall

5

Japan’s No. 1 Online Reward Media Over

8million registered users

Over

3,000 concurrent online contents

Client  Company

Order  Tasks

Crowdsourcing

Online  Ads

Order  Ads

Work

Buy/Register

User

Points Cash,  Voucher

Points

Points Redemption

Point  Providing  Partners(30+)

Cash,  Voucher

Points

Page 6: Introduction of RealWorld's CROWD  (as of 20131226)

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2.  Crowdsourcing  Service  in  Japan

Page 7: Introduction of RealWorld's CROWD  (as of 20131226)

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2-‐‑‒1.  Crowdsourcing  Service:  Overall

7 u  Started  Japanese  crowdsourcing  operations                  in  2008  as  one  of  pioneers

u  Focusing  on  micro-‐‑‒task  operationsu Having  the  overseas  operation  in  Jakarta,  started  English  operation  in  September  2013

Tasks CompletedOver

14mio  tasks

Registered UsersOver

8mio  users

Amount RewardedOver

USD  60mio

7

Page 8: Introduction of RealWorld's CROWD  (as of 20131226)

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2-‐‑‒2.  Crowdsourcing  Service:  Why  CROWD?

Extremely  Fast!Our  490,000  workers  can  assist  your  tasks  so  you  can  save  your  time  dramatically!  

Accurate  and  Reliable!l  Our  workers  are  well  educated  and  has/had  working  experience  so  our  working  quality  is  very  reliable  and  accurate.  

l  Higher  quality  control  by  “high-‐‑‒skilled  workers”

Compelling  Know-‐‑‒how!Started  5  years  ago  and  have  been  experienced  many  kinds  of  14  million  tasks.  Hence  we  could  build  quality  control  methods  and  develop  know-‐‑‒how.    

8

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2-‐‑‒3.  Crowdsourcing  Service:  Task  Menu

9

1.  Data  Entry 2.  Writing 3.  Picture  Uploadingl  Data  entry  of  information  for  some  application  forms

l  Data  entry  of  property  information

l  Data  entry  of  products

l  Free  text  writingl  Writing  promotion  textsl  Making  quizl  Writing  of  product  explanationl  Writing  of  mobile  app  explanation

l  Taking  /  uploading  pictures  of  properties  or  shops

l  Collecting  market  price  of  gasoline

l  Research  /  taking  pictures  of  parking

4.  Search  /  Data  Collection 5.  Check  /  Categorizing 6.  Registering  /  Posting

l  Search  and  data  collection  onlinel  Creating  listsl  Research  on  competitorsl  Research  on  lowest  price  in  the  market

l  Checking  broken  linkl  Checking  the  destination  of  linksl  Judging  quiz  answersl  Checking  /  surveillance  of  review  posting

l  Categorizing  products  /  websites

l  Supporting  the  registration  of  EC  sites

l  Posting  reviewl  Member  registration  on  client  sites

7.  Web-‐‑‒page  Creation 8.  Modification  /  Resizing 9.  Research  /  Promotionl  Creating  web  pagesl  Launching  new  blogsl  Writing  articles  on  blogs

l  Resizing  /  retouching  image  datal  Deleting  text  data  from  product  info

l  Rewriting  product  information

l  Analyzing  SNS  usersl  Promoting  “Like”  increase  on  Facebook  pages

l  Research  on  questionnaire  /  monitor  research

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Background  /  IssueLack  of  text  contents  due  to  the  following;  v  Much  workload  to  manage  writersv  Struggle  to  manage  the  quality  of  writingsv  Long  term  to  finish  massive  writing  contents  and  not  easy  to  control  the  delivery  timeline

RealWorldʼ’s  SolutionRealWorld  conducted  the  initial  test  for  new  workers  in  order  to  choose  good  workers  and  the  work  page  with  several  kinds  of  systematic  restrictions,  such  as  minimum  number  of  characters,  required  keywords  and  others.  

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Achievement

2-‐‑‒4-‐‑‒1.  Showcase:  Text  Writing

Ø  Could  generate  10,000  original  writings!  Ø  Could  finish  in  83%  shorter  from  6M  to  1M  by  !  Ø 75%-‐‑‒saved  costs  from  USD80K  to  USD20K!  Ø  No  need  to  manage  workforces

Workflow①  The  client  orders  the  text  wiring  works,  defining  the  requirement  of  writings  and  expected  timeline.②  RealWorld  sets  up  the  worker  interface,  systematic  restrictions  and  database  for  works,  then  places  this  task  on  CROWD  platform.  

③  Existing  workers  choose  this  task  and  do  this  task  and  RealWorld  restores  the  writing  contents,  which  are  verified  by  the  system.  

④  RealWorld  delivered  the  writing  contents  at  agreed  intervals.  

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Background  /  IssueThe  clients  had  the  critical  issues  such  as  many  inconsistent  or  missing  product  informationv  Enormous  costs  due  to  massive  productsv  Very  difficult  to  categorize  all  products  properly

v  Long  term  to  finish  categorizing  works

RealWorldʼ’s  SolutionRealWorld  conducted  all  workflow  prepared  the  user-‐‑‒friendly  work-‐‑‒page  for  general  workers  based  on  the  requirement  and  workers  submitted  all  categorizing  results  to  RealWorld.  RealWorld  provided  all  data  the  client  finally  after  checking  the  data.  

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Achievement

2-‐‑‒4-‐‑‒2.  Showcase:  E-‐‑‒commerce  Data  Improvement

Ø  Could  finish  1million+  products  info  in  much  shorter  duration  from  originally  assumed  6M  to  2M!  

Ø Saved  massive  costs  from  the  original  budget:  USD100K  to  USD30K!  

Ø  The  client  could  also  potential  buyers  from  RealWorld!  

Workflow①  The  client  orders  the  categorizing  works  with  the  scope  of  the  products  and  expected  timeline.  ②  RealWorld  sets  up  the  worker  interface,  systematic  restrictions  and  database  for  works,  then  places  this  task  on  CROWD  platform.  

③  Existing  workers  choose  this  task  and  do  this  task  and  RealWorld  restores  the  working  results.  ④  RealWorld  delivered  the  categorizing  content  at  agreed  intervals.  

Page 12: Introduction of RealWorld's CROWD  (as of 20131226)

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Background  /  IssueThe  client  utilized  part-‐‑‒time  workers  previously;  v  Struggle  to  manage  the  accuracy  of  tasksv  High  cost  &  much  workload  to  manage  workers

v  Long  term  to  finish  data  entry  tasksv  Enormous  costs  due  to  massive  products

RealWorldʼ’s  SolutionRealWorld  prepared  the  initial  test  for  new  workers  in  order  to  choose  accurate  workers  and  the  work  page.  During  each  data  entry  work,  the  system  checked  by  cross-‐‑‒checking  with  past  correct  data  and  judged  immediately.  

12

Achievement

2-‐‑‒4-‐‑‒3.  Showcase:  Product  Review  Writing

Workflow①  The  client  orders  data  entry  works  with  expected  timeline.②  RealWorld  sets  up  the  workflow  from  the  data  conversion  from  paper  to  digital,  breaking  into  tiny  chips,  the  worker  interface,  checking  functions  and  assembling  flow,  then  places  this  task  on  CROWD  platform.  

③  Existing  workers  choose  this  task  and  do  this  task  and  RealWorld  restores  the  data  entryʼ’s  contents,  which  are  cross-‐‑‒checked  by  the  system.  

④  RealWorld  delivered  all  data  entryʼ’s  contents  at  agreed  intervals.  

Ø  Could  finish  20K  CV  data  in  shorter  duration  from  15days  to  only  1day!  

Ø Saved  massive  costs  from  the  original  budget:  USD10K  to  USD3K!  Ø  Could  get  more  accurate  data  than  the  previous  human  operation  from  99%  to  99.993%  with  triple  check!  

Page 13: Introduction of RealWorld's CROWD  (as of 20131226)

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Appendix

Page 14: Introduction of RealWorld's CROWD  (as of 20131226)

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Many active users working for second income with high quality!

•  Male : Female = 40%:60% •  20-40 Housewife (well educated and worked before) •  20-30 General employee •  Early 20 Student

性別

■Geographical Distribution ■Gender/Age

■Monthly Income Model Case

A: USD 1,000 in 8hr/day B: USD 500 in 5hr/day C: USD 150 in 2hr/day

*20 working days in average

Kanto 33%

Chubu 19%

Kansai 19%

Hokkaido 6%

Kyushu 8%

Chugoku Shikoku   6%

Tohoku 9%

Appendix  1:  User  Profile  in  Japan

0%  

5%  

10%  

15%  

20%  

25%  

30%  

10-­‐19   20-­‐34   35-­‐49   over  50  

男性 女性

38%62%

Male Female

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Appendix  2:  Competitive  Comparison  in  Japan

   CROWD L C S M J

Starting  Date Dec  2008 Apr  2008 Nov  2011 Aug  2011 Jun  2011 Aug  2012

#  of  Worker 8million 219,000 460,000 31,000 2,000 Not  disclosed

Task  Completed 14,000,000 239,000 Not  disclosed 8,400 Not  disclosed Not  disclosed

Total  Awarded USD60mio USD183mio USD53.5mio USD890K Not  disclosed Not  disclosed

Redeem  to Point   Cash Cash Point Cash Cash

Micro-‐‑‒task  Oriented High Mid Low Mid   Not  provided Mid

Job  Matching Mid Mid High Not  provided High Not  provided

User  Profile

Mainly  housewife,  office  employee,  having  general  business  skill

Freelance  and  housewife Freelance Housewife  and  

othersDesigner  and  other  skilled  persons

Housewife  and  others

Our  CROWD  is  most  micro-‐‑‒task  oriented  in  Japan  and  can  provide  high  delivery  capacity  and  quality!    

Shown  Upon  Request

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Page 16: Introduction of RealWorld's CROWD  (as of 20131226)

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redeem

Appendix  3:  Media  Overall  in  Indonesia

poin-‐‑‒web.co.id  is  leading  online  reward  industry  in  Indonesia!    

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Visit  &  play

ad  order

micro-‐‑‒task

game online  ads

invitation Crowd-‐‑‒sourcing# of User

Over20,000

Type of TaskEN  and  IDTASKS

Page 17: Introduction of RealWorld's CROWD  (as of 20131226)

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