Agenda

• Introduction

• Manage your store on Seller Center

• Manage your orders

• Seller support

• Questions

Manage your

store on

Seller Center

Accounting

• Managing

finances

• Payment

terms

Order Management

• Stock

Management

• Order

Management

Lazada University

• Training

Materials

Product Management

• Adding Product

• Product

Management

• Product

Reviews

Webinar Training

• Re-join

training

• Advanced

Training is

available

Promotion Campaign

• Increase

Exposure

• Increase

sales

volume

Seller Center

Seller Center – How to add a product

Click Products Add a product

Seller Center – How to add a product

Click Create a new Product for single product upload

Seller Center – Select the right category

Type in product name or relevant category in the search bar to identify

the right positioning of the product

Seller Center – Select the right category

Or you could select the Primary category and the relevant sub-categories

Selecting the right category is very important to determine the commission & makes it easier to find &

purchase by our customers

Example of naming format

Seller Center – Add product name

Key in the Name according to the naming format

AABBCC

If your brand is not listed with Lazada, please contact our Partner Support Center by filling in the HELP TO EDIT CONTENT

form on Seller Center

Seller Center – Add product brand

Key in the brand name

Fill in the form “Help to edit content”

Seller Center – Add product brand

OEM option can be used if the product doesn’t have a brand name

Seller Center – Add product specifications

Key in the product specifications/attributes

All specifications/attributes filled in helps to filter the search to your product

Naming

Attributes

Seller Center – Add product specifications

All specifications/attributes filled in helps to filter the search to your product

Seller Center – Add taxes

Select Tax 6 if your company is GST registered or default if it is not registered

3 Months Local Supplier Warranty

How it will appear in the product listing page

Insert bullets

Seller Center – Add highlights

Seller Center – Add product description

Key in the product description in English, min 50 words max. 700 words

http://i.imgur.com/O46CkWo.jpg

Paste Image URL

Insert Image

Seller Center – Add images in product

description

Insert images in the product description by clicking on Insert image and

key in the image URL

Seller Center – Add images in product

description

How it will appear on your product listing page

Seller Center – What’s in the box

How it will appear on your product listing page

Key in the items the customer will receive in the package

3 Months Local Supplier Warranty

How it will appear on your product listing page

How to add free items

3 Months Local Supplier Warranty

Seller Center – Product dimensions

How it will appear on your product listing page

All Lazada merchants enjoy the benefit of paying RM5.3 (incl. GST) shipping fees

irrespective of the product weight

Key in the accurate product & package dimensions

Seller Center – Shipping fees

Always mention the accurate weight and dimensions of the package to avoid

paying extra shipping fee.

Seller Center – Warranty

3 Months Local Supplier Warranty

How it will appear on your product listing page

Select the appropriate Warranty type & period

Seller Center – Pricing

Examples of different variations

Key in the product variation (only sizes)

PRODUCT BIRTH CERTIFICATE

Seller Center – Pricing

Key in the unique Seller SKU (without space) min. 3, max. 50 characters

Seller Center – Pricing

Make sure you always have stock available to avoid cancellations which

result in penalties

Key in the quantity of the products available

Seller Center – Pricing

3 Months Local Supplier Warranty

How it appears on your product listing page

Key in the price of the products

Seller Center – Pricing

3 Months Local Supplier Warranty

How it appears on your product listing page

Key in the sale price and the sale period

Seller Center – Uploading images

Click on browse and select the image to be uploaded. Click open

Seller Center – Uploading images

Manage your

orders

24h

How Lazada operates: Drop off

1. Order placed

on website

2. Verify order

in Seller Center3. Pack the

product

4. Fulfill order

in Seller Center

5. Drop off the

package to the

closest 3PL

6. Order

delivered to the

customer

Fulfillment process

1

2

Click on Manage orders & then click on Pending to check the orders received

Fulfillment process

3

4 5

Click on Invoice. Take note of the payment method before choosing the

delivery provider. Skynet is for prepaid payments & Ta-Q-Bin for COD

Click on Create Package & Next once you select the delivery provider. Then Click

Save Invoice Number & Next

Fulfillment process

Print one copy of the Tax invoice and include it inside the packing of the product

Fulfillment process

Skynet - DS

67

8

9

A check mark will appear in the printed column. Click on Ready to ship to generate

tracking number/ID

Click on shipping labels to print the shipping labels

Fulfillment process – Prepaid (Skynet)

Ensure the paper is A5 size & landscape format. Click on print and print 4 copies

SkyNet DS & Ta-Q-Bin

1. Print 4 copies of shipping labels

2. Receiver copy – stick on the package

3. POD & Billing copy insert in the pouch & stick on the

package

4. Merchant copy for your own reference

Fulfillment process

Fulfillment process

Skynet - DS

Click on Ready ship

Fulfillment process

The status will change to Shipped

The status will change to Completed once the package has been delivered to the customer

Upon receiving your order within 24 hours, you should:

1. Print invoice

2. Pack your product

3. Print selected 3PL shipping

label

4. Stick selected 3PL shipping

labels on your packed product

5. Update SC status to “READY

TO SHIP”

6. Drop your product to the nearest

selected 3PL branch

Fulfilment process – checklist

* DO NOT FORGET TO PLACE YOUR PRINTED TAX INVOICE INSIDE YOUR

PACKAGING

Fulfillment process

Manage your store via Mobile Seller Center App

Download the Seller Center app through Google Play store Today!(*available only for Android. Coming soon for iOS users)

Seller

support

Seller support