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  • 8/3/2019 Introduction I-2 [Compatibility Mode]

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    anagement n ormat onm

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    Intro-I Learning's Conceptual framework of MIS

    Challenges in IS-Changing Business Environment

    Structure of IS-Based on ,Operating functions, Output to Users)

    Ii) Based on Decision Support(Structured programmable

    ec s ons, em s ruc ure , ns ruc ure un-programma edecisions

    Iii) Based on Management Hierarchy (MIS Triangle)

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    Information Systems

    A definition of information s stem is:

    Interrelated components working together to collect,process, store, and disseminate information tosupport decision-making, coordination, control,

    analysis, and visualization in an organization.

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    MIS Triangle

    ESSStrategicLevel

    Top Level Mangers

    DSSMIS

    ManagementLevel

    Middle LevelManagers

    KWSKnowledgeLevel

    Know e ge an DataManagers

    TPS

    Level

    Managers

    Manufacturing ccounting

    Sales &Marketing

    Finance Human Resources

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    Data and Information

    DATA

    Data is the raw material of information. Data can be defined as rou s of nonrandom

    symbols which represents quantities, actions,

    objects, etc. in the form of text, image, or voice.

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    Data and Information

    INFORMATION

    Information is a data processed in a form meaningfulto the recipient and is of real or perceived value inthe current or prospective actions and decisions.

    Information resources are reusable information hasa surpr se or news va ue as t re uces uncerta nty.

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    Data Versus Information

    Examples of DATA ?

    Examples of INFORMATION ?

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    Data Versus Inform ation

    Monthly Sales Reportfor West Region

    Sales Rep: Ajay MehtaEmp No. 79154

    Item Qty Sold Price . .

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    Attributes of Information Quality

    Time Timeliness, Currency, Frequency, Time Period

    Content

    Accuracy, Relevance, Completeness, Conciseness, Scope,

    Form Clarit Detail Order Presentation Media

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    Attr utes ua t es o In ormat on

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    Attr ibutes of Inform ation Quality

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    Data Information - Knowledge

    CONTEXT INDEPENDENCE

    WISDOM

    understanding

    KNOWLEDGE

    understanding

    principles

    INFORMATION

    understanding

    DATA UNDERSTANDING

    re a ons

    , , http://www.systems-thinking.org/kmgmt/kmgmt.htm

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    Information Processing

    Conversion mani ulation and anal sis of raw in ut

    into a meaningful form. Input is the capture of new data from within or from

    external environment.

    Output is the distribution of processed informationto t e peop e or act v t es.

    Feedback consists of output returned to the

    correct the input.

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    Physical Systems and IS

    Ph sical s stems and information s stems are

    intertwined with one another. For every information system, there is also a physical

    system side by side.

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    Physical Systems and IS

    Exam le: Inventor Monitorin S stem

    Information System: Flow of data such as materialrequests, purchase requests, material deliveryadvices, and so on.

    Physical system: Actual flow of materials from thestores to t e pro uct on s ops or rom t e supp ersto the stores.

    need to be optimized.

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    Ph sical and Information Flows

    Manpower

    ater a Equipment

    Money

    awMaterials

    upp yChain

    n s eGoods

    Physical Flow

    Information Flow

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    Physical and Information Flow

    The h sical s stem comes first.

    Information system provides support for the physicalsystem.

    Information system almost always provides the vital

    feedback that completes the usual negative feedbackoop o contro .

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    Feedback and Information Flow

    ys ca ow

    PROCESS OUTPUT

    Information Flow

    n Flow

    Signal Desired

    OutputInfo.Flow

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    Feedback and Information Flows

    The h sical flow com rises of the in ut- rocess-

    output part. This physical process can be controlled with the help

    of control signal.

    The control signal is the discrepancy between thees re output an t e actua output.

    The control signal is utilized for controlling the

    .

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    Feedback and Information Flows

    Ne ative feedback loo control ives a new idea

    about the definition of information. Information can be defined as a control signal or an

    error signal that can help make vital decisions about

    controlling the inputs of a physical system.

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    Feedback and Information Flows

    Information s stems are all about decision makin

    present or prospective. If information is never going to be used by a

    manager, the manager has no business in receiving

    that piece of information in the first place.

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    Organization Chart

    Top

    Head

    Head

    Head

    Worker

    Manager 1Worker

    Manager 2

    Pro uctionProcessInformation

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    Learning's

    Data and Information

    Attributes of Information Data to Information to Knowled e

    Information Processing

    Ph sical and Information Flow Feedback and Information Flow