introduction i-2 [compatibility mode]
TRANSCRIPT
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anagement n ormat onm
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Intro-I Learning's Conceptual framework of MIS
Challenges in IS-Changing Business Environment
Structure of IS-Based on ,Operating functions, Output to Users)
Ii) Based on Decision Support(Structured programmable
ec s ons, em s ruc ure , ns ruc ure un-programma edecisions
Iii) Based on Management Hierarchy (MIS Triangle)
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Information Systems
A definition of information s stem is:
Interrelated components working together to collect,process, store, and disseminate information tosupport decision-making, coordination, control,
analysis, and visualization in an organization.
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MIS Triangle
ESSStrategicLevel
Top Level Mangers
DSSMIS
ManagementLevel
Middle LevelManagers
KWSKnowledgeLevel
Know e ge an DataManagers
TPS
Level
Managers
Manufacturing ccounting
Sales &Marketing
Finance Human Resources
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Data and Information
DATA
Data is the raw material of information. Data can be defined as rou s of nonrandom
symbols which represents quantities, actions,
objects, etc. in the form of text, image, or voice.
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Data and Information
INFORMATION
Information is a data processed in a form meaningfulto the recipient and is of real or perceived value inthe current or prospective actions and decisions.
Information resources are reusable information hasa surpr se or news va ue as t re uces uncerta nty.
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Data Versus Information
Examples of DATA ?
Examples of INFORMATION ?
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Data Versus Inform ation
Monthly Sales Reportfor West Region
Sales Rep: Ajay MehtaEmp No. 79154
Item Qty Sold Price . .
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Attributes of Information Quality
Time Timeliness, Currency, Frequency, Time Period
Content
Accuracy, Relevance, Completeness, Conciseness, Scope,
Form Clarit Detail Order Presentation Media
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Attr utes ua t es o In ormat on
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Attr ibutes of Inform ation Quality
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Data Information - Knowledge
CONTEXT INDEPENDENCE
WISDOM
understanding
KNOWLEDGE
understanding
principles
INFORMATION
understanding
DATA UNDERSTANDING
re a ons
, , http://www.systems-thinking.org/kmgmt/kmgmt.htm
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Information Processing
Conversion mani ulation and anal sis of raw in ut
into a meaningful form. Input is the capture of new data from within or from
external environment.
Output is the distribution of processed informationto t e peop e or act v t es.
Feedback consists of output returned to the
correct the input.
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Physical Systems and IS
Ph sical s stems and information s stems are
intertwined with one another. For every information system, there is also a physical
system side by side.
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Physical Systems and IS
Exam le: Inventor Monitorin S stem
Information System: Flow of data such as materialrequests, purchase requests, material deliveryadvices, and so on.
Physical system: Actual flow of materials from thestores to t e pro uct on s ops or rom t e supp ersto the stores.
need to be optimized.
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Ph sical and Information Flows
Manpower
ater a Equipment
Money
awMaterials
upp yChain
n s eGoods
Physical Flow
Information Flow
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Physical and Information Flow
The h sical s stem comes first.
Information system provides support for the physicalsystem.
Information system almost always provides the vital
feedback that completes the usual negative feedbackoop o contro .
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Feedback and Information Flow
ys ca ow
PROCESS OUTPUT
Information Flow
n Flow
Signal Desired
OutputInfo.Flow
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Feedback and Information Flows
The h sical flow com rises of the in ut- rocess-
output part. This physical process can be controlled with the help
of control signal.
The control signal is the discrepancy between thees re output an t e actua output.
The control signal is utilized for controlling the
.
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Feedback and Information Flows
Ne ative feedback loo control ives a new idea
about the definition of information. Information can be defined as a control signal or an
error signal that can help make vital decisions about
controlling the inputs of a physical system.
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Feedback and Information Flows
Information s stems are all about decision makin
present or prospective. If information is never going to be used by a
manager, the manager has no business in receiving
that piece of information in the first place.
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Organization Chart
Top
Head
Head
Head
Worker
Manager 1Worker
Manager 2
Pro uctionProcessInformation
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Learning's
Data and Information
Attributes of Information Data to Information to Knowled e
Information Processing
Ph sical and Information Flow Feedback and Information Flow