introducing gartner 2012

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February 2012

Introducing Gartner

Who we are

Gartner is the world’s leading information technology research and advisory company.

We deliver the technology-related insight necessary for our clients to make the right decisions, every day.

Why clients use Gartner

IT is critical to every organization, but harder to manage successfully due to its increasing complexity.

Since 1979, Gartner has guided clients through difficult decisions — providing independent, actionable advice on how and where to reduce cost, deploy IT to add value, drive innovation and manage risk.

Who we serve

CIOs, CTOs, CFOs, senior IT executives and

their teams/associates

IT End-User Professionals

Supply Chain Professionals

InvestmentProfessionals

High-Tech &Telecom Professionals

Executives, product leaders and marketing/ sales professionals in high-tech and telecom

companies, and their teams/associates

Heads of supply chain, senior supply chain executives and functional teams

Buy-side investment professionals including those in public equity, venture capital, private equity and investment banking

How we help IT Professionals

Ensure the success of your key initiatives

Select the right products and get the best terms and pricing

Run a world-class IT organization

Stay current with important innovations

Connect with valuable peers

Get an unbiased, outside perspective on best practices, contextualized to your situation

Save time through our proactive delivery

Lessen the risk of critical product decisions

Negotiate money- saving terms and conditions

Utilize your resources more efficiently by “extending” your team

Lead your team more effectively by including them in research delivery

Know what emerging technologies and trends mean for your organization

Cut through information overload and hype

Utilize peer experiences to test your thinking and avoid costly mistakes

Extend your network

Value

Value

How we help Supply Chain Professionals

Advance your initiatives through

partnering with experts

Get an unbiased, outside perspective on your supply

chain key initiatives

Leverage vertical-specific analysts to support the

unique issues and complexities of your

industry

Design and execute

a road map for success

Run a world-class supply chain organization

Develop a strategy to transform a traditional,

reactive supply chain into

a demand-driven value network

Build a sustainable and resilient supply chain

Utilize resources more effectively by “extending

your staff”

Use our research and toolkits to help educate the extended supply chain team

How clients use Gartner

Learn From Research

Deep vertical coverage in nine industries

110,000 research docs across 1,200 topics covering all aspects of IT

Targeted to your role, key initiatives and purchasing decisions

Network With Peers

Exchange ideas, expertise and best practices with peers

Connect with a growing community of peers drawn from our clients in 11,500 organizations

World’s largest community of CIOs and IT executives

Talk to an Expert

Proprietary methodologies and interactive models applied to provide clear insight and actionable advice

775 analysts engaging in 290,000 client interactions a year in 85 countries

Specific advice on your challenges, opportunities and projects

Attend Conferences

Content specific to your role, key initiatives and purchasing decisions

64 yearly conferences worldwide attracting 40,000 attendees

Access to analysts, industry peers and top solution providers

Initiate an Engagement

Leverage industry research and unmatched market data

470 experienced consultants withindustry-specific expertise

Measure and improve performance using unmatched data from 5,500 benchmarks

Products and services: IT End-User Professionals

Gartner for IT Executives

Exclusive CIO offering delivered by a CIO-savvy service delivery team, providing unique insight into the CIO role; the world’s largest network of CIOs.

Gartner for IT Leaders

Specific, compelling research and advice for clients in eight critical IT roles. Daily access to information and tools that are relevant, insightful and tailored to a role.

Gartner for Enterprise IT Leaders

Personalized, role-based offering for senior leaders in large, complex enterprises that helps clients save time and money, mitigate risk and exploit new opportunities. Includes personal coaching by a Gartner expert and peer networking.

Gartner Industry Advisory Services

Analysis, research and advice on industry-specific forces in these sectors: Banking & Investment Services, Energy & Utilities, Insurance, Manufacturing, Media and Retail.

Workgroup

Allows clients to extend their Gartner relationship to members of a working team to help them coordinate, collaborate and implement more efficiently. Members get insight to make more-informed, fact-based decisions and the guidance to achieve objectives effectively and without costly missteps.

Gartner for Technical Professionals

Helps technical architects and engineers receive the in-depth guidance and best practices they need to deliver outstanding results on the initiatives and projects that support successful execution of the IT strategy.

How we help: CIOs

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2012 Top 10 CIO Business Strategies*

Increasing enterprise growth

Attracting and retaining new customers

Reducing enterprise costs

Creating new products or services (innovation)

Delivering operational results

Improving enterprise efficiency

Improving profitability (margins)

Attracting and retaining the workforce

Improving marketing and sales effectiveness

Expanding into new markets and geographies

Deliver Exceptional Results for Your Enterprise

Gartner for IT Executives equips CIOs with the tools and knowledge they need to deliver exceptional business results for their organizations and develop themselves as successful business leaders.

Service delivery in your context

A structured relationship with a team of service delivery professionals — your single point of access into Gartner

Interactions focused on your key initiatives and your agenda and supported by a unique value delivery plan

Unique insight into the CIO role

Inquiry with world-class Gartner analysts

All CIO-focused Gartner content, based on a member-driven research agenda

More than 50,000 unique interactions with CIOs around the world each year

An unparalleled CIO community

Peer networking opportunities through local events, VIP attendance at a Gartner Symposium/ITxpo, and facilitated peer networking


Gartner Benchmark Analytics

Gartner IT Key Metrics Data

Maturity Assessments

CIO Scorecard

Attend Conferences

Gartner Symposium/ITxpo

CIO Leadership Forum

Exclusive local events

Gain New Expertise

CIO Academy

*From the 2012 Gartner CIO Agenda Report

How we help: Applications Professionals

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Top 5 Key Initiatives

Application Development

Application Governance

Application Integration

Application Overhaul

Customer Relationship Management

Learn From Research

Gartner Business Wizard — just-in-time insight, on your timelines

My Gartner customizable home page

Weekly Picks by role — week-long access to 10 popular documents

Complimentary webinars

Analyst-generated toolkits

Case studies and best practices

Industry Picks — month-long access to selected industry-specific documents

Talk to an Expert

Inquiry privileges

Contract reviews

Gartner Consulting solutions/engagements

Network With Peers

Gartner Peer Connect — where you can connect, collaborate and get real-world answers fast, from a trusted network of 10,000+ Gartner clients.

Attend Conferences


Application Architecture, Development & Integration Summit

Portals, Content & Collaboration Summit

Customer 360 Summit

Master Data Management Summit




Maturity Assessment for Application Organizations

How we help: Business Intelligence & Information Management Professionals

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Business Intelligence Competency Center

Corporate Performance Management

Data Management and Integration Maturity

Enterprise Social Software

Information Governance

Learn From Research








Talk to an Expert

Inquiry privileges

Contract reviews


Network With Peers


Attend Conferences


Business Intelligence Summit

Portals, Content & Collaboration Summit

Master Data Management Summit




Maturity Assessment for Business Intelligence & Information Management

How we help: Business Process Improvement Professionals

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BPM Technology and Tools

Business Process Management Program

Business Intelligence Competency Center

Data Center Modernization and Consolidation

ERP

Learn From Research








Talk to an Expert

Inquiry privileges

Contract reviews


Network With Peers


Attend Conferences


Business Process Management Summit




Maturity Assessment for Process-Driven Organizations

CIO Dashboard

How we help: Enterprise Architecture Professionals

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Enterprise Architecture Program

Enterprise Architecture Stakeholder Engagement

Cloud Computing

Strategic Planning

SOA and Application Architecture

Learn From Research








Talk to an Expert

Inquiry privileges

Contract reviews


Network With Peers


Attend Conferences


Enterprise Architecture Summit

Enterprise Architecture Foundation Seminars




Enterprise Personality Assessment

Maturity Assessment for Enterprise Architecture

CIO Dashboard

How we help: IT Infrastructure & Operations Professionals

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Cloud Computing

Data Center Modernization and Consolidation

Integrating Apple Into the Enterprise

Mobile Enterprise Strategy

Virtualization

Learn From Research








Talk to an Expert

Inquiry privileges

Contract reviews


Network With Peers


Attend Conferences


IT Infrastructure, Operations & Management Summit

Data Center Conference




Maturity Assessment for Infrastructure & Operations

Server Evaluation V6

How we help: Program & Portfolio Management Professionals

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IT Governance

Project Management Office (PMO)

SharePoint

IT Cost Optimization

Strategic Planning

Learn From Research

Business Wizard — just-in-time insight, on your timelines







Talk to an Expert

Inquiry privileges

Contract reviews


Network With Peers


Attend Conferences


PPM & IT Governance Summit




Enterprise Personality Assessment

How we help: Security & Risk Management Professionals

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Business Continuity Management

Compliance

Identity and Access Management (IAM)

Information Security Program Management

IT Risk Management

Learn From Research








Talk to an Expert

Inquiry privileges

Contract reviews


Network With Peers


Attend Conferences


Security & Risk Management Summit

Identity & Access Management Summit




Security Program — Assessing Initial Objectives

How we help: Sourcing & Vendor Relationships Professionals

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Negotiating Vendor Contracts

Outsourcing

Vendor Management

Supply Chain Management

IT Asset Management

Learn From Research








Talk to an Expert

Inquiry privileges

Contract reviews


Network With Peers


Attend Conferences


Outsourcing & Strategic Partnerships Summit

IT Financial, Procurement & Asset Management Summit


Gartner Benchmark Analytics (including price benchmarking)


IT Procurement Maturity Assessment

IT Services Sourcing Strategy Assessment

Our company

775analysts

Clients in 85countries

11,500 client

organizations

290,000client

interactions

Verticalcoverage in

nine industries

5,500benchmarks

10,000 mediainquiries

World's largest community

of CIOs

64conferences

70% ofFortune 1000

75% ofGlobal 500

470consultants

1,500engagements

introducing gartner 2012

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