interviewing techniques

Unit 3.2 Interviewing Techniques

UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1st Edition 2009

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Interviewing Techniques

Unit 3.2



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The aim of this unit is to provide Military Experts on Missions with the necessary information to understand familiarize and utilize the interviewing

techniques within a peacekeeping mission

Aim



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On completion of this section, participants will be able to:

•Identify the techniques and conduct interviews in a complex peacekeeping environment.

Learning Outcome



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•Techniques of Interviewing•Types of questions•Conducting the Interview

Structure of the Presentation



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How to Interview



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Techniques of Interviewing



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Directive technique



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The nondirective technique



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The mixed approach



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Types of questions



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Specific techniques



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List of “To do in an interview?

•Respect for the integrity of each person•Speak in a well-modulated normal tone of voice. •Get the interviewee to talk. •Get the facts •Lead without show of authority. •Make sure that the data is correct. •Ask only one question at a time. •Formulate easily understood questions. •Restate the answer. •Record data.•Summarize. •Terminate the interview.



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•Do not sit on the edge of the chair. •Do not fidget. •Do not waste time. •Do not hurry the interviewee. •Do not imply answers to your questions. •Avoid or limit use of the pronoun “I”. •Do not carry a patronizing attitude. •Do not ask unnecessary personal questions. •Do not antagonize. •Avoid shrewdness and cleverness. •Do not make a promise to an interviewee.

List of “Not to do in an interview?



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Personal qualities



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QUESTIONS?

interviewing techniques

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