interviewing skills souktel
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Interviewing Skills Training with Souktel - PalestineTRANSCRIPT
INTERVIEWING SKILLS
Prepared & Presented by: Loay Qabajeh.
It is not always my Day : 2
Interviewing-What is it?
A structured meeting between
you and an employer.
Interviewing is a skill that can
be enhanced by training.
PRACTICE makes PERFECT
3
Interviewing is a two-way street
Employers are attempting
to determine if you are an
appropriate fit for the job
and their culture.
You decide if the work
environment is right for
you.
4
Types of Interviews 5
Screening One
2 One
Panel
Types of Interviews 6
Group Series Tele
Conferencing
What Makes a Successful Interview 7
What Makes a Successful Interview 8
Be on time Bring your
résumé
Dress appropriately
Be clean
Look and sound friendly
• Ensure you have a high level of hygiene
• Answer all the questions the best way you can
Speak
clearly
and show
that you
have
prepared
yourself
for the
interview
Pre-Interview Preparations 9
Before the Interview… 10
Do Your Home Work
Know Your Self
Prepare Necessary Material
Do Your Home Work
Research position, company and industry.
Know who you will be interviewing with.
Be ready for a variety of interviewer styles.
Be ready to discuss your strengths and weaknesses
Know How to reach the location.
11
Know Your Self
Be able to articulate skills, strengths, accomplishments, and
career goals
Familiarize yourself with your resume
Make a list of five accomplishments that you enjoyed.
Make a list of five things you have done with proud.
Make a list of how your colleagues, staff, and supervisors
describe you. Include the positive and negative
feedback.
12
What To Take To The Interview
Copies of your resume.
Copies of letters of recommendation, and a typed
reference sheet to be given to the interviewer;
Other material relevant to the interview;
Pen and paper, so that you can note the name of
the interviewer, time for future interviews and other
pertinent information.
13
During The Interview 14
Typical Interview 15
Component Time
Introduction/Greeting 2 minutes
Employer questioning 15-20 minutes
Applicant questions 5 minutes
Closing 3 minutes
The Interviewer evaluates
40%
25%
25%
10%
Attitude
Image & Appearance
Communication
Job Qualifications
16
Ways you can Exhibit a Good Attitude
• Concentrate on being likable and friendly
• Positive language and non-verbal cues
• Demonstrate enthusiasm
• Demonstrate interest
• Excellent Listener
• Be Professional
17
What do Employers seek for : 18
Time Management
Communicating Effectively
Working Well in a Team
Problem Solving
Using Initiative
Creativity
Being Well Organized
Being Adaptable
Leadership Customer/
Client Relations
Types of Questions
Experience
Behavioral/Competency
Opinion questions
Credential questions
19
Interview Questions : Initial Tips
Tough Questions
Questions can vary and may be categorized under
Personal Assessment, Education and Experience, Career
ambition and Plans, Company or Organization.
Expect the unexpected
Turning a Negative into a Positive
20
The Balance of Listening and Talking
21
• Do not be afraid to ask clarifying questions about the interviewer’s questions.
• Listen well so that you can identify opportunities to link your skills and qualifications to what the interviewer is looking for.
• It is acceptable to take notes. • Do not interrupt the interviewer. • Take time to formulate your thoughts before
answering a tough question and balance talking with listening.
• Be as clear and concise as you can in your answers.
Questions To Ask
What are the responsibilities of this position?
What are the reputations, academic training and
tenures of the employees in this department?
Do you support professional development? How?
What do you see as the biggest challenge that
someone would face during the first month on the
job?
………….
22
Arriving Early
Be sure to allow yourself plenty of time
to arrive at your destination (you may
want to conduct a dry run prior to your
interview day)
Try to arrive 10-15 minutes early at
the site to allow you to park, walk to
the interview, use the restroom, or just
gather yourself
23
Greeting & Introduction
Smile
Maintain eye contact
Firm handshake
Remain poised and confident
24
Body Language: Hand Gestures
25
Body Language:
What signals are you sending?
Positive Signals
Leaning forward = interest
Smiling = friendly
Nodding = attentive and
alert
Eye contact = curious and
focused
Negative Signals
Crossed arms = defensive
Fidgeting hands or tapping
feet = nervous or bored
Lack of eye contact =
untrustworthy
Leaning back= discomfort
26
Interview Questions … How to Answer 27
How to win the Interview 28
General Interview Strategies
-Be prepared to talk about yourself and your
experiences
-Master the art of storytelling
-Provide specific and concrete examples of your
results/accomplishments
-Remain positive, enthusiastic, poised, and confident
throughout the interview process
30
General Interview Strategies
Remember an interview is a formal conversation--avoid filler words like “Um”, “Ah”, & “You know”
Avoid indecisive phrases like: “I think,” “I guess,” “probably,” or “pretty good”
Think before speaking
Avoid long verbose answers--limit your response to 1-2 minutes
If you do not hear or understand a question, ask them to repeat or clarify it for you
31
General Interview Strategies
Remain calm, relaxed,
and be yourself
Try to focus on the
message you are
trying to convey--NOT
how well you are
doing!
32
Reasons Why Candidates Receive Rejection Replies
33
Lack of proper career planning – purposes and goals
Lack of knowledge in field of specialization
Inability to express thoughts clearly and concisely.
Insufficient evidence of achievement.
Not prepared for the interview.
No real interest in the organization
Dressing for Success-Men
Suit-Single or double breasted
Polished shoes
Solid white shirt
Conservative tie
Neatly groomed hair, beard, and mustache
Avoid strong colognes, earrings, and body piercing
34
Dressing for Success-Women
Pant or skirt suit
Pumps with small to
medium heels
Light makeup, perfume,
and jewelry
Wear neutral color
hosiery
35
FOLLOW-UP
Ask good questions
Thank the interviewer
Request a business card
Inquire about next steps in the process
36
FOLLOW-UP CONT
Send a thank you note within
24 hours
Letter may be handwritten or
typed; e-mail is also
acceptable
Tailor each one to the
individual.
37
Suggestions
Conduct a test run the day before the interview
Practice! Practice! Practice!
•Obtain a list of practice interview questions and jot down short answers
• Stand in front of a mirror and rehearse your answers
Get a good night’s sleep-be well rested and alert for the interview
Be relaxed and be yourself!
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