interview skills for business professionals mike major, sphr director career services
DESCRIPTION
Interview Skills For Business Professionals Mike Major, SPHR Director Career Services. Earning the Interview. Develop top quality résumé & cover letter Utilize available resources (Cardinal Career Network) to apply for positions Use a professional voicemail message and email address - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/1.jpg)
Interview Skills /
Professional DressCareer ServicesWickes Hall 270
www.svsu.edu/careers
![Page 2: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/2.jpg)
Student / Alumni Services at a Glance “It’s about where you’re going…and we can help you
get there.” Choosing a career pathway Creating professional documents Connecting to opportunities (part-time, co-op,
internship, career) Employment Fairs Cardinal Career Network Online Database
Interviewing Skills Videotaped mock interviews
Building professional network Developing a personal brand In-person, group, online assistancewww.svsu.edu/careers
Career Services
![Page 3: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/3.jpg)
Career Services
Meet the Staff
Bill StecAssistant Director
Tom BarnikowAssistant Director
Mike MajorDirector
www.svsu.edu/careers
![Page 4: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/4.jpg)
Career Services
Today’s Employer Partners!
www.svsu.edu/careers
![Page 5: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/5.jpg)
Develop top quality résumé & cover letter Utilize available resources (Cardinal Career
Network) to apply for positions Use a professional voicemail message and email
address What’s on your FACEBOOK? Reply promptly to messages from potential
employers Networking! Are you on LinkedIn or have an E-portfolio?
Earning the Interview
www.svsu.edu/careers
![Page 6: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/6.jpg)
www.svsu.edu/careers
Be aware of any “ring back” tones that callers may hear before you
answer.Many jobs are lost
because “cool” ring back tones are not
set properly.
Don’t “Rick Roll” away a chance your
dream job!
![Page 7: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/7.jpg)
The Value of Internships What is the overall first-job offer salary
to new college graduates who did not complete an internship?
$41,072 What is the overall first-job offer salary
to new college graduates with an internship experience?
$48,572Source: 2016 NACE Salary
Survey
www.svsu.edu/careers
Career Services
![Page 8: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/8.jpg)
Source: 2013 NACE Salary Survey
www.svsu.edu/careers
![Page 9: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/9.jpg)
Fall University-Wide Employment Fair
View the employer list at:
www.svsu.edu/careers
Friday, October 712-3pm
Curtiss Hall
Free LinkedIn Portraits!
![Page 10: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/10.jpg)
Cardinal Career Network (page 3)
www.svsu.edu/careers
![Page 11: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/11.jpg)
SVSU Cardinal Career Network Postings exclusively for SVSU students and alumni NACELink Extended job search feature that
connects to positions in the United States and several countries
Full-time, Career/degreed opportunities for seniors, graduate students, and alumni
Co-ops / internships On-campus positions
www.svsu.edu/careers
Career Services
![Page 12: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/12.jpg)
Cardinal Career Network Activity Summary (MAY 1, 2015 – APRIL 30, 2016)
Total Employers 6,647 (+20%)
New Employers* 1,107
Total Contacts 11,706 (+23%)
New Contacts* 2,165
Total External Jobs Posted* 8,280 (+9%)
Unique Student/Alumni Logins* 7,341 (-11%)
Total External Job Views* 255,065
Career Services
www.svsu.edu/careers
As of 9/29/16, we have 6,868 employers in Cardinal
Career Network!
![Page 13: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/13.jpg)
2015-2016 Jobs by Position Type Frequency PercentCareer/Degreed 0-5 yrs experience 3,396 41.0%Career/Degreed 5+ yrs experience 1,479 17.9%Co-op 223 2.7%Full Time 5,464 66.0%Internship / Externship 515 6.2%On-Campus Student Employment 336 4.1%Part Time 1,831 22.1%Seasonal / Temporary 397 4.8%Volunteer 40 0.5%*Jobs posted between 5/1/15-4/30/16# of Unique Jobs Posted = 8,280
Career Services
www.svsu.edu/careers
![Page 14: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/14.jpg)
Login at http://www.svsu.edu/careers Cardinal Job Postings
Recruited / posted exclusively for SVSU NACElink Extended Job Search
National Association of Colleges & Employers
Create Job Search Agents Personalize resumes/cover letters for
positions that accept them in CCN
Cardinal Career Network Tips
www.svsu.edu/careers
![Page 15: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/15.jpg)
Who is your competition?
www.svsu.edu/careers
![Page 16: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/16.jpg)
Winning Résumés
Pages 9-13www.svsu.edu/careers
![Page 17: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/17.jpg)
What is the purpose of a resume?
www.svsu.edu/careers
![Page 18: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/18.jpg)
Does your resume look like this?
www.svsu.edu/careers
Career Services
YOU HAVE WORK TO DO!
![Page 19: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/19.jpg)
Your Resume should look like this!
www.svsu.edu/careers
Career Services
![Page 20: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/20.jpg)
What will you bring to the organization?
Do you have the skills necessary to do the work?
Do you have the experience that the organization desires?
Value Proposition
www.svsu.edu/careers
![Page 21: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/21.jpg)
Importance of Effective Bullet Statements(Page 10) “A picture is worth 1,000 words”
Paint a picture in the employer’s mind
Statements should be clear, concise and detailed
“Presented to a group of students” vs.“Presented to a group of 35 college freshmen”
www.svsu.edu/careers
![Page 22: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/22.jpg)
If this is what you have on your resume, you have work to do! Fry CookMcDonald’s Restaurant
Helped customers Stocked shelves Used cash register Cleaned store Dealt with complaints
Not very impressive Tasks implied by the title Add no value to resume
www.svsu.edu/careers
These are known as:
“Level ONE” and should
never be used on your resume
![Page 23: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/23.jpg)
This is a little better, but still not great - Crew MemberMcDonald’s Restaurant Assisted customers in a warm and friendly
manner Stocked shelves during down times to ensure a
professional environment Processed financial transactions through the
cash register in a fast and efficient manner
Cleaned store to maintain an appealing atmosphere to enhance customer satisfaction
www.svsu.edu/careers
These are known as:“Level TWO” and should be used
occasionally on your resumeDon’t rely on these to earn you an
interview
![Page 24: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/24.jpg)
“Say More with Less” Describe accomplishments and achievements Increase something good or decrease
something bad? Employers want individuals who will make a
difference
Crew MemberMcDonald’s Restaurant
Earned Crew Member of the Month in June 2012 for consistently providing outstanding service
www.svsu.edu/careers
These are called “Level THREE” and should be used
as often as possible!
![Page 25: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/25.jpg)
Writing Level Three Bullet Statements How are the things you have done been
measured? What were the outcomes of projects? Think cause & effect
Any PositionAny Location, City, MI
Created _______ that led to ________ over a _____ period of time
Oversaw the development of _________ that resulted in ___________
Managed a team of ____ co-workers that _______
Processed over $___ worth of transactions over a ___ hour shift with a 100% accuracy ratewww.svsu.edu/careers
![Page 26: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/26.jpg)
Volunteer, Big Brothers / Big Sisters of Midland May 2010 – Present* Received ultimate brother award by successfully logging over 1,000 hours of volunteer service, assisting four youths who all went on to attend college
Member, Delta Sigma Pi Business Fraternity Sept. 2014 – Present* Served as treasurer for an on-campus organization of over 50 members and $10,000 in resources
Recipient, SVSU Award for Excellence Scholarship Aug. 2015 – May 2016
Marketing Project, Saginaw Valley State Tennis Jan. 2016 – May 2016 Marketing 331 Course, Saginaw Valley State University * Created a brochure using Adobe InDesign to advertise a series of summer tennis fundraising tournaments generating a total ROI of more than $2,000 * Organized a bowling-event fundraiser that generated over $600 in revenue
Other Activities
www.svsu.edu/careers
![Page 27: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/27.jpg)
Review, review, review! Career Services
964-4954 Appointments & Workshops with staff SVSU Writing Center
Faculty members Guidelines and Tutorials available:
http://www.svsu.edu/careers
Last words on documents…
www.svsu.edu/careers
![Page 28: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/28.jpg)
Research the organization Internet – how do they present themselves? Contact HR for company packet Assess culture through current employees
Prepare copies of résumé Select or purchase proper attire Develop sample questions and answers Videotape practice interview
Preparation before the Interview
www.svsu.edu/careers
![Page 29: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/29.jpg)
What do I wear?
www.svsu.edu/careers
Career Services
![Page 30: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/30.jpg)
“Business Casual” vs. “Professional”
www.svsu.edu/careers
![Page 31: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/31.jpg)
Males – It’s all about the suit
www.svsu.edu/careers
![Page 32: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/32.jpg)
Common Dress Code Mistakes(Page 20)
Don’t be THAT person!
MEN suits that don’t fit
properly and are wrinkled mismatched socks mismatched belt and
shoes facial hair that is not
trimmed or shaven properly
inappropriate ties strong scented cologne
WOMEN skirts that are too short strong scented perfume too much make-up no hosiery with skirts lack of hygiene improper jewelry large, mismatched purse
www.svsu.edu/careers
![Page 33: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/33.jpg)
Don’t be THAT person!
Career Services
www.svsu.edu/careers
![Page 34: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/34.jpg)
Do you have an online presence? What are you portraying about
yourself to potential employers?
OR
TIP: Google yourself
Your Online Presence (Page 21)
www.svsu.edu/careers
Career Services
![Page 35: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/35.jpg)
Boston Marathon bombing victim Halloween costume makes Michigan woman target on social media
A photograph posted to Alicia Lynch's Twitter account, @SomeSkankinMI, shows the Michigan woman wearing an SVSU race shirt with fake scars on her legs. The photograph has gained national attention and led to death threats following the costume tweet.
http://www.buzzfeed.com/rachelzarrell/what-happens-when-you-dress-as-a-boston-marathon-victim
Manage your online presence – PAGE 21
![Page 36: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/36.jpg)
Step 1: Introductory State First impressions are made Building a rapport
Step 2: Review your qualifications 30 Second Pitch Focus on your strengths & skills Use your research and establish that you are a
good fit in their culture Give concise and thorough responses
Interview Process
www.svsu.edu/careers
![Page 37: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/37.jpg)
Step 3: Matching Will you fit in the corporate culture Are you coach-able Do you have the passion and drive to be
successful in the position Interviewer may explain job in detail
Step 4: Conclusion Ask questions and discuss selection timeline Collect business cards for writing thank you
notes
Interview Process
www.svsu.edu/careers
![Page 38: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/38.jpg)
Firm handshake Eye contact Posture and grace Do not sit until offered a seat Greet everyone you meet with a smile,
introduction & handshake Treat everyone as though they are a decision
maker
General Rules of Etiquette(Page 22)
www.svsu.edu/careers
![Page 39: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/39.jpg)
Types of Interview Questions(Page 23)
www.svsu.edu/careers
1.Traditional2.Behavioral3.Situational4.Experiential
![Page 40: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/40.jpg)
Common interview questions “Tell us a little bit about yourself.” “Where do you see yourself in five years?” “If you were a type of salad dressing, what
one would you be?” Describe yourself with 30 second pitch Clear, concise and thorough Describe thought process when necessary
Traditional Questions
www.svsu.edu/careers
![Page 41: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/41.jpg)
Question about something that happened Past actions are predictors of future behavior “Describe a time when you had to work in a
team environment.” “Tell me about a time you had to deal with a co-
worker who didn’t complete their ‘fair share’ of the workload.”
Be specific: “A time” is one event
Behavioral Interviewing
www.svsu.edu/careers
![Page 42: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/42.jpg)
Hypothetical circumstances Predictor about how you would handle an event
if it actually happened “What would you do if you had a dispute with a
co-worker?” “How would you handle a client who is upset
with the organization?” Tell a story of anecdote if one is available
Situational Interviewing
www.svsu.edu/careers
![Page 43: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/43.jpg)
Experiential Interviewing Experience with a certain task “Have you ever completed tax audits?” “What type of experience do you have
managing clients?” “Have you ever completed a marketing plan?” Be thorough and specific Elaborate upon the depth of your experience
www.svsu.edu/careers
![Page 44: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/44.jpg)
Situation Briefly provide a broad description of the background where
your example is taking place Task
Share more details about the problem, challenge, or task that you needed to address
Action Describe several possible courses of action and explain why
the one you chose was best. Give details that illustrate what you were like in action
Result Analyze the outcome of your action and the resolution of the
situation. Indicate whether or not you would follow the same course in the future
S.T.A.R Approach(Page 22)
www.svsu.edu/careers
![Page 45: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/45.jpg)
Interact with the entire panel1. Make direct eye contact with the individual
asking the question2. Begin by directly responding to the interviewer 3. Make eye contact with remaining panel
members as you answer4. Finish response with initial interviewer
Steps for Managing an Interview
www.svsu.edu/careers
![Page 46: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/46.jpg)
Fall University-Wide Employment Fair
View the employer list at:
www.svsu.edu/careers
Friday, October 712-3pm
Curtiss Hall
Free LinkedIn Portraits!
![Page 47: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/47.jpg)
MOCK INTERVIEW
47
![Page 48: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/48.jpg)
Career Services
Today’s Employer Partners!
www.svsu.edu/careers
C 101*Orange Ticket*
C 130*Green Ticket*
C 128*Yellow Ticket*
![Page 49: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/49.jpg)
MOCK INTERVIEW
49
![Page 50: Interview Skills For Business Professionals Mike Major, SPHR Director Career Services](https://reader036.vdocuments.mx/reader036/viewer/2022062521/56816933550346895de08641/html5/thumbnails/50.jpg)
Fall University-Wide Employment Fair
View the employer list at:
www.svsu.edu/careers
Friday, October 712-3pm
Curtiss Hall
Free LinkedIn Portraits!