intership final presentation _ gaurav deshmukh_naga katari
TRANSCRIPT
BASISInternshipGaurav DeshmukhNaga KatariThe University of Texas at Tyler
Supervisor : Freddy Castillo
About us
• International engineering graduate students• Affiliated with the premier institutes in India• Pursuing Masters in Computer Science and
Industrial Management at University of Texas at Tyler
Project History
Back in 2014, about 190 iPads were distributed to all the store directors and district management partners of Brookshire Grocery Company
Great iPad Issue 2015
In Nov’14, an annual maintenance process on Afaria server of recertification of iPads to the Apple server failed
iPads at the retail locations were disconnected from the SAP Afaria server and Remote maintenance functionality failed
ApproachCall storesRe-enroll the devices on the Afaria ServerRe-install distribution profiles Re-install Apps and configure emails and other
credentials
ChallengesStore Director’s AvailabilityPublic Wi-Fi Network
• No public Wi-Fi• Poor connectivity
OutcomePriority Completed Partially Completed Pending
P1 32 1 1
P2 43 5 4
P3 25 1 20
P4 32 6 20
Total 132 13 45
Skills Attained
Professional Communication
Customer Service
Time Management
Priority Based Approach to Work
Corporate IT Experience
Thank You