Summer Internship for B – School students

HealthLine 24x7

Internship Project Details

Scope of Learning

F.A.Q.s

About Religare

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Content

HealthLine 24x7

Internship Project Details

Scope of Learning

F.A.Q.s

About Religare

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Super Religare Laboratories Limited (formerly SRL Ranbaxy)

Religare Wellness Limited (formerly Fortis

Healthworld)

Religare Technova Limited

Fortis Healthcare Limited

Religare Voyages Limited

Healthcare

Religare Enterprises Limited

Promoter Group Overview

• RELIGARE Group– The Religare is a transnational group with business interests in

Financial Services, IT, Healthcare, Wellness, Diagnostics, Aviation and Travel

• Religare Technologies Limited– Is the holding company for the IT business– Provides

• Enterprise Software Solutions• IT Services• Knowledge Management

About Us

Health Line 24X7

Internship Project Details

Scope of Learning

F.A.Q.s

About Religare

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Vision

“To become India’s No 1 National Healthcare Information Exchange in the next 2 years”

• Healthline24x7 will be available over:– Voice (phone)– Digital (web)

Intelligent Information Platform“Search – Compare – Evaluate – Select”

Search By Compare By Filtering On The Basis Of

Evaluate By Further

Screening Criteria

Final Filtration

And Selection By

Area Fees Experience Patient Testimonials

Location 24 – Hrs Service Education

Emergency Response

Services

Medical Specialization Home Visit Awards/

Recognition

Other Facilities Special Treatments

• Covers most of the relevant details• Professional: Specialization, OPD & Hospital of practice• Contact details & Availability• Education & Experience• Awards & Recognition

Comprehensive

• MCI or other medical council registration numbers mandatory

• Complete education details• Doctor / data provider’s signature to the authenticity of

data

Authentic

• Repeat validation of data by validation team through tele-calls

Validated

Healthcare Service Provider - Data Quality

The data repository aims to cover all the major healthcare delivery contact points where a patient would like to avail a

product or service

Doctors

Hospitals & Clinics

Blood & Organ Banks

Ambulance Service Paramedics Therapists

Pathology &

Radiology Labs

Chemists

Data Repository:Across Healthcare Ecosystem

Consumer Offerings on Voice and web

Patient – Centric content on all Diseases in ICD – v10 (W.H.O.)

Following Content of Disease:

1. Disease Name2. Introduction3. Symptoms4. Related tests5. Common Treatment6. Prognosis7. Precautions8. Self – Help9. Alternate medicine

a.Homeopathyb.Ayurvedac.Physiotherapyd.Yoga/Naturopathy

Medicines Database useful for the patients with the following information:

1. Brand name2. Salt / Combination3. Price Comparison

by same salt / combo

4. Used in treating Disease(s)

5. Side Effect6. Precautions7. Common dosage8. Interactions9. Counter reaction

A series of questions based on Differential diagnosis and subsequent answers :

helps people identify what kind of specialist to consult

Disease A to Z MedicinesSymptom to Specialist

1 2 3

A Reliable platform for information –

helps in validating disease,

treatment, medicines

A series of Health tools to help people maintain, track and use to help improve condition.

These health tools based on –1. Disease 2. Age3. Use

Create profile

Create and maintain Electronic Medical Records through a log – in password

1.Completely safe and secure

2.EMR for self and family

3.Free to use feature for patient

Self - Set Alerts for:1. Vaccination2. Taking medicines 3. Health checks4. Family support for

alerts

Alerts over –a.SMSb.Email

EMR enables alerts for

A to D above

Contribute and read content as a :1. Doctor 2. Patient / User

Content Categorized:a.Conditionb.HC Service

provider

Next levels of categorization based on type of content

Health Tools E.M.R. Alerts Forums

6 754

Consumer Offerings on web

Business Leverage:EMR based ordering platform

Doctor / Patient

Pharmacy

Lab

OtherServices

Equipment

1. Paid Listings get priority during call answering.

2. OPD Leads generated are sold on a flat fee per year basis

3. Tertiary and Secondary HC leads are sold on ‘per Lead’ basis.

4. Voice Expected to generate majority of traffic initially

1. Google Ad Sense.

2. Display Banner ads by

OTC Drugs, HC services.

3. OTC drugs largest

category in advertising

industry during Q1, FY

2010-11

4. Contextual surveys by

Pharma companies

1. Electronic Health

records for small Clinics,

nursing homes and

Doctors

2. Appointment Scheduler

3. Newsletter Management

4. Alerts, alarms

5. Multiple Health tools

Listings Contextual Advertising SAAS

Business Offerings

Besides above, professional HC content from leading Medical journals and Medicines referral database

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Stage 1 –Search and Select

Stage 2 –Wellness, Health

events

Stage 3 –Health

information Exchange

• Information• Health tools• EMR

• Linking all independent HC services on one Platform

Largest platform –• HC Eco system• Patient profiles

with EMR history

1. Focus on enlisting maximum healthcare services and patients

2. Offer Voice, Web and SAAS solutions to SME HC services

1. Expand to Tier 2 and Tier 3 cities.2. Offer order placing facility amongst HC

services.3. Group Patients by Area, Condition

1. On achieving Scale, this will become the largest repository of Patient Health records

2. Pharmaceutical companies will become a major stakeholder in monetizing the customer database in line with privacy norms

HealthLine 24X7 5-Year Roadmap

HealthLine 24x7

Internship Project Details

Scope of Learning

F.A.Q.s

About Religare

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– Project Objectives• Part 1 – Conducting interviews with Healthcare Service providers• Part 2 – Analysis and Report presentation on above

– Industry Research• Visit and meet the various players in the healthcare sector• Collect and record the data in the prescribed format

– Area Management• Each intern would be assigned an area• He/she would have the ownership of managing that area for collecting the

data as per project objectives

– Value addition• Based on one’s own experience & understanding, intern is expected to

provide report, feedback and suggestions as per Part 2 above.

Internship Details

HealthLine 24x7

Internship Project Details

Scope of Learning

F.A.Q.s

About Religare

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• The project is designed to provide an on field business learning, enabling students to better grasp knowledge imparted at B School.

• Customer Interaction– A chance to interact directly with the customer on the ground level– As each customer is different, intern would learn how to modify his/her approach

towards each

• Area Management– How to organize the daily task keeping in mind various constraints like time,

manpower and the target

• Market insight– Healthcare is an ever growing sector– Intern will get first-hand insight into this sector

Scope of Learning

HealthLine 24x7

Internship Project Details

Scope of Learning

F.A.Q.s

About Religare

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• Location– You may choose from any of these cities: Hyderabad Ahmedabad, Pune, Surat,

Kanpur, Nagpur, Lucknow, Jaipur, Coimbatore, Kochi, Vadodara, Indore, Ludhiana, Vishakhapatnam, Madurai, Bhopal, Patna, Nasik, Agra, Asansole, Varanasi, Rajkot, Meerut, Vijaywada, Jamshedpur, Thiruvananthapuram, Jabalpur, Dhanbad, Kozhikode, Chandigarh.

• Stipend– There will be Stipend of Rs. 3000/- Per Month

• 6 days a week

• Working Hours– 8 hours a day

• Company Support areas– Mentor, Data Entry Operators, analysis tools, you may please speak to your

project guide for additional support required.

F.A.Qs

• Reporting structure and timelines– You would be required to report daily as per your project guide.

• Review meetings.– Weekly reviews; end of 1st month and project Report.

• Dress Code.– Business Dressing.

• Whom would I interact.– Doctors, Hospital administrators, Marketers at Hospitals, Pharma Cos,

Chemists, Pharma Retail chains Marketing, Path labs Marketing and other healthcare providers.

• My level of interactions– Depending on your objective – One to One interview, Focus group, or In-depth.

• Chances of P.P.O.– Yes; for all those who deliver good value. This is a new Business, the teams

have to be built; good numbers required at junior levels.

FAQs (..contd.)

Reach out to HealthLine24x7

• Phone Numbers for Voice Service –011-33006666022 -33006666033 -33006666044 -33006666080 -33006666

• www.healthline24x7.com