Connected Workforce Mobile Workforce Management

Field Sales Field Service Field Task

An Use Case - Internet of Everything (IoE) initiative

For Field Workforce and Managers. Who Take control of Field Operations and increase productivity, visibility, and deliver a higher level of customer engagement experience. Our Trinity Connected Workforce Software as a Service (SaaS) Cloud platform. Provides Dedicated Platform offering for field sales force management, field service optimisation and field task management Unlike Traditional general purpose B2E Platforms our Vertical Offering delivers end to end solution covering –Mobile Apps, Cloud SaaS Platform and Enterprise Backoffice Integration as a single source offering to deliver higher outcomes.

Trinity Connected Workforce

SaaS Application Platforms

M2MConnectivity User Management

Web Management Console

smartWORKER Field Sales Management

smartWORKER Field Service Management

smartWORKER Field Task Management

Customer Systems

The first Connected Field Workforce Cloud Platforms for Sales, Service and Task Management

Field Sales

Field Service

Field Task

Custom Software

KPI Dashboards

Performance

Management insight

Locate

Customer ,

Opportunity and

Resource Map.

Lead Management

Connect leads from

CRM , Import Leads

and manual leads

Visit plan

Real Time Visibility of

Field Visit Plan and

status for the day.

Proof of Service

Review action taken

for visit – image,

audio records, video.

Reports

Wealth of reports

Movement

Analysis

Map based field

force movement

activities.

E Forms

Create E Forms for

field force and

automate field

activities

Territory

Map based

Territory Creation

and management

of field force

activity

Trinity Connected Workforce SaaS Platforms Features

Calendar

Calendar insight of field

force plan for

monitoring and

scheduling

Scheduling

Dispatch Work

Orders in real

time and Optimize

route plan

Enterprise

Integration

Workflow

Automation

Mobile Apps

Enable field workforce with real time insights to manage field activities and increase productivity, improve quality of service delivery and deliver a higher level of customer engagement experience. Location Intelligence transform the way mobile work is managed.

Salesforce Management App

Serviceforce Management App

Taskforce Management App

Calendar

Mark leads to

Calendar.

Visit plan

Generate Visit Plan

and update status

Action Taken

Generate Action

Taken report and

Update

Data Management

Download

Presentation, Product

Data and Pitch

Route Plan

Map based route

management

Trinity Connected Workforce Mobile App Features

Follow UP

Call Management

Leads

See your

assigned

leads/Task on

map. Create your

own leads

Collaborate

Email, Social

Media, chat tools.

Claims

Submit claims

electronically for

approval

Management Console - install and run your service

Web Based Management Console provides a ready to go system for rolling out

Mobile Workforce Management.

Dynamically Manage and configure all the

resources, dashboards and reports.

230+ Million Knowledge Workers in 2012

2-3 Billion more people with access to Mobile Internet will

be added by 2025

Mobile Apps that improve service delivery and raise

productivity of the field force will be the main driver to

unlock value

By 2025 field force enablement service could unlock US$ 2.7 – 5

trillion

Insight – The rise of the Connected Worker

Source : Mckinsey Global Institute Research

An Use Case - Internet of Everything (IoE) initiative

visit www.trinityworkforce.com