INTERNET FAX USER GUIDE 1|P a g e

Internet FAX User Guide

Contents

Installation _______________________________________________________________________ 2

Preparation and Uploading __________________________________________________________________ 2

3rd

Party Installation Requirements ____________________________________________________________ 2

Sample Installation Checklist: ______________________________________________________________ 3

Your Installation Checklist: ________________________________________________________________ 3

Settings: General __________________________________________________________________________ 4

Send Copy: _____________________________________________________________________________ 4

Cover Sheet: ____________________________________________________________________________ 4

Keep Last FAX: __________________________________________________________________________ 5

Add Auto Subject: _______________________________________________________________________ 5

Auto Rotation: __________________________________________________________________________ 5

Delete Blank Pages: ______________________________________________________________________ 5

Duplex: ________________________________________________________________________________ 6

Settings: Account __________________________________________________________________________ 6

Email: _________________________________________________________________________________ 6

Format: ________________________________________________________________________________ 6

Always CC: _____________________________________________________________________________ 7

Settings SMTP: ____________________________________________________________________________ 7

Server: ________________________________________________________________________________ 7

Port: __________________________________________________________________________________ 7

User: __________________________________________________________________________________ 7

Password: ______________________________________________________________________________ 7

Enable SSL: _____________________________________________________________________________ 7

Advanced Installation CONFIG.INI _____________________________________________________________ 8

How to FAX _______________________________________________________________________ 9

How to Select Multiple Recipients ____________________________________________________ 11

How to enable International Number Formatting _______________________________________ 13

How to Select Multiple CCs _________________________________________________________ 14

How to add a Coversheet ___________________________________________________________ 16

Troubleshooting __________________________________________________________________ 16

Version 1.1

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Installation

Preparation and Uploading

1) Optional (Recommended): Update the system software for your ScanSnap N1800 or fi-6010N.

2) Download the latest version of the Internet FAX application.

3) Install the Internet FAX Add in using the Admin Tool or Central Admin functions.

o Refer to the "ScanSnap N1800 Network Scanner Operator's Guide" for the details on how to install/uninstall an add-in by using the Admin Tool.

o Refer to the "fi-6010 Network Scanner Operator's Guide" for the details on how to install/uninstall an add-in by using the Admin Tool.

o Refer to the "Scanner Central Admin User's Guide" for the details on how to install/uninstall an add-in by using Scanner Central Admin.

3rd Party Installation Requirements

To use Internet FAX, the following two accounts are required. On a simple level this is an email

application designed to make Internet FAXing easier. See below for a sample installation check list.

1) Email Account.

Please have the following information available. This can be found by contacting your IT department or

Internet email provider.

SMTP Address.

SMTP Port.

SMTP User Name.

SMTP Account Password.

2) Internet FAX Account.

Please have the following information available. This can be obtained by opening an account with an

Internet FAX partner like SRFAX, EFax, MyFax.

Internet FAX Account Email.

Internet FAX Address Format

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Sample Installation Checklist:

This information is required to make the Internet FAX software work.

SMTP Server name or IP. ______smtp.gmail.com______________________

SMTP Port. _________________587________________________________

SMTP User Name. ___________my-email____________________________

SMTP User Password. ________password____________________________

SMTP SSL On or Off. _________On_________________________________

Internet FAX Account Email. ___my-email@gmail.com_________________

Internet FAX Address Format. __1 (333) 444-5555@srfax.com___________

YourInstallation Checklist:

SMTP Server name or IP. _______________________________________

SMTP Port. __________________________________________________

SMTP User Name. ____________________________________________

SMTP User Password. _________________________________________

SMTP SSL On or Off. __________________________________________

Internet FAX Account Email. ____________________________________

Internet FAX Address Format. ___________________________________

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Settings: General

It is recommended to usethe default settings as shown below:

Send Copy:

Toggles the CC field on the main screen.

Cover Sheet:

Toggles the Coversheet field on the main screen.

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Main Screen with both Send Copy and Cover Sheet toggled off:

Keep Last FAX:

Remembers the last faxed number on the main screen.

Add Auto Subject:

. The first line on the coversheet will be used as the email subject line. This is useful for fax

providers like SRFax that embed scripts in the subject line.In addition this feature also provides subject

lines to the CCs.

Auto Rotation:

Scanner will automatically orientate the images as they are scanned in.

Delete Blank Pages:

Scanner will remove blank pages. This is useful for scanning a mixed batch of documents which

may have blank pages on either side.

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Duplex:

Both front and back sides of the document are scanned.

Settings: Account

Enter the third party Internet FAX provider information here.

Email:

The email address registered with the Internet FAX provider. This information is not provided by

Fujitsu.

IMPORTANT: If the registered email is different from the SMTP email address, an alias for the

Internet Fax email address will need to be setup with the email provider.

Format:

The format is provided by the Internet FAX provider. This information is not provided by

Fujitsu.

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Always CC:

Used for archiving or monitoring all fax transmissions.

Settings SMTP:

Enter your email account settings here. This information is not provided by Fujitsu.

Server:

This is the URL or IP Address of the SMTP Server.

Port:

This is the port of the SMPT server.

User:

This is the email name to be used on this account.

Password:

This is the password for the email account.

Enable SSL:

This is typically set to on for Internet email services like Gmail and Yahoo Mail.

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Advanced Installation CONFIG.INI

For deploying the AddinModule to multiple units, the CONFIG.INI can be edited before the installation

and then installed via the Admin Tool or Scanner Central Admin Updater. Warning: These steps are for

advanced users who are familiar with renaming and editing INI files.

1) Extract the CONFIG.INI from the application by temporarily renaming suffix on the AddinModule

to AddinModule.cab. Note there is no file name extension on the original file name.

2) Doubled click on the AddinModule.cab to open. Drag the CONFIG.INI file to a place to be edited.

3) Rename the AddinModule*.cab to have no suffix extension. AddinModule.

4) Double click on the CONFIG.INI to open and edit.

5) Update information as needed by just changing the information after “=” and adding new lines.

(For example, SendCopy=false or SendCopy=true. Fax numbers may be added by creating new

lines. Bob=4082221234. CC email addresses can be added the same way. Bill=bill@gmail.com)

[General] SendCopy=true CoverSheet=false AutoRotate=true DeleteBlankPages=true Duplex=true [SMTP] Server=smtp.gmail.com Port=587 User=emailaddress Password=password EnableSSL=true [SRFaxAccount] From=sample@gmail.com AreaCode=1 Domain=srfax.com [Faxes] Ana=4085551000 Beatrice=4086061000 Carl=4087001000 [CopyEmails] John=john@company_a.com

6) Save the CONIFG.INI with the changes.

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7) Upload via the Admin Tool or the Scanner Central Admin. Note this can be updated after the

software is loaded or at the same time.

How to FAX 1) Place paper in the tray face down, top edge down.

2) Enter the fax number.

3) Optional: Enter an email CC address.

4) Optional: Type in a coversheet message.

5) Press Scan.

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6) Verify and edit the scanned images with the rotate, zoom, and delete controls.

7) Press the FAX button to send. A message will appear indicating the fax was successfully sent. To

verify FAX delivery, please refer to your Internet FAX provider’s online verification system.

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How to Select Multiple Recipients 1) Use the touch screen to select a recipient from the recipient list. Touch a name once to make a

selection. Touch the same name again to deselect. A name becomes highlighted when it is

selected.Making multiple selections creates a group will be .

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2) The Recipients will be listed as “multiple” in the main screen. To see the details of the list,

please click the Recipient List button to see what is highlighted.

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How to enable International Number Formatting 1) Select the “International” radio button to enable International Number Formatting. This allows

for the entry of special characters and different lengths of phone numbers. Please refer to the

Internet FAX provider’s documentation for formatting and international restrictions.

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How to Select Multiple CCs 1) Touch a name once to select. Touch the same name again to deselect. The selected group

will be highlighted.

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2) The CC list will be listed as “multiple” in the main screen. To see the details of the list,

please click the Copy List button to see what is highlighted.

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How to add a Coversheet

1) Type in the coversheet information into the main screen or create and save Coversheets by

clicking on the Coversheet Add button. Note Coversheets are text based and do not include

logos or graphics. This field can be toggled off. Many internet FAX providers have controls for

automatic coversheets via there service.

Troubleshooting 1) The most common issue is mistyping of the SMTP (email) information which results in a fax not

being sent message. Please use CC to make sure that emails are being successfully sent.

2) If the registered email is different from the SMTP email address, an alias for the Internet Fax

email address will need to be setup with the email provider. For example, in Gmail another

email address can be added via the settings section.