international sap metals and mining summit, september 17 ... for miningmetals...international sap...
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International SAP Metals and Mining Summit, September 17 & 18, 2015, Moscow
Eckhardt Siess, Global VP IBU Mill Products & Mining, SAP SE
SAP’s Innovations for the Mining and Metals Industries
Industry drivers
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 4 Customer
Trends shaping the mining and metals industry
Rapid growth of the
cloud – the reality of
hybrid cloud
landscapes
Big Data – to predict
and decide
Internet of Things and
Industrie 4.0 to connect
assets and logistics to
the business
Consolidated view of
finance and operations
in real time
Ad hoc and advanced
analytics
Mobile, simpler access
to information
Volatile markets, prices
for raw materials and
energy
Combination of
commodity products and
fast product innovation
Need to drive excellence
across all operations
Frequent order changes;
key role of on-time
delivery
Smarter, cost-aware
manufacturing
Multichannel business
and brand(s)
management
Environmental impact
Safety
Availability of talent
Technology
trends
Industry
trends
SAP Solutions
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 6 Customer
Risk radar for Mining and Metals - 2015 vs. 2008
2008 2015
Megatrends
The top 10 business risks are 1-2 year
priorities of the mining and metals sector
as influenced by the global megatrends
that are impacting business, society,
culture and the ecomomy.
These include:
• Digital Transformation
• Changes in the way we work
• The global marketplace
• The urban world and ist demands on
infrastructure
• A resourceful planet allocating scarce
resources
• Helath re-imagined to meet growing
needs
The megatrends by their nature are
medium to long term in relevance.
Source: EY: Business risks facing mining and metals 2014 – 2015
http://www.ey.com/Publication/vwLUAssets/EY-Business-risks-facing-mining-
and-metals-2014%E2%80%932015/$FILE/EY-Business-risks-facing-mining-
and-metals-2014%E2%80%932015.pdf
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 7 Customer
Risk radar for Mining and Metals - SAP Solution coverage
- Project System
- Portfolio & Project Management
- Commercial Project Management
Project and Portfolio Management - Predictive Maintenance
- Manufacturing Integration &
Intelligence on HANA
Asset Operations & Maintenance
Human Resources
- BW on HANA
- Geospatial & Predictive
- Analytics with Lumira
BI / Analytics
Finance
SAP S/4 HANA Finance with BW
and BPC
Mining Operation &
Downstream Processing
- Transportation Management
- Traders and Scheduler Workbench
Bulk & Non-Bulk Transportation
Commodity Management
Enterprise Threat Detection
Fraud Management
- SAP Best Practices for Mining
- Multiresource Scheduling
Ariba Business Network
- SuccessFactors
- Contingent Workforce Management
Innovation Platform “SAP” for
mining and metals industries
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 9 Customer
Market realities are forcing the need for business transformation
Business complexity
>2.8B Internet users
worldwide2
5B Middle-class
consumers with €56
trillion spend power1
90% Of the world’s data
generated in the last
two years3
US$221B The merger of Glencore
and Xstrata created the
world’s largest mining
company by revenue (2014)
AUD$11.3B BHP Billiton demerging a
group of assets to create an
independent global metals
and mining company,
South32
Accelerating Pace of Business
Sources: 1Morgan Stanley: Asian Influence, The Emerging 21st Century Middle Class, June 2011 2 Kleiner Perkins Caufield Byers, Internet Trends 2015, May 2015 3 “Big Data, For Better or Worse: 90% of the World’s Data Generated in the Last Two Years,” ScienceDaily, May 2013 4 Worldwide Internet of Things Spending by Vertical Market 2014–2018 Forecast, IDC, June 2014
Hyper-connectivity
€11.28B ArcelorMittal market cap,
world’s largest steel
manufacturer as a result of
multiple mergers
(as of Sept. 9, 15)
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 10 Customer
Transformation does not come from incremental improvement
but from doing things fundamentally differently
Worker Safety Wear-ables
• Track the biometrics, location and
work conditions of employees in
hazardous conditions in real-time
Mine of the future
• Largest fleet of autonomous, driverless
trucks that deliver loads more efficiently,
minimizing delays and fuel use
Streamlined expansion
• Easily onboard new remote mining
operations using cloud
• Proliferation of mobile transaction
and analytics users
“By 2018, one-third of the top twenty market share leaders in most industries will be significantly disrupted by new competitors
(and “reinvented” incumbents).”*
The common denominator: a digital value chain enabling flexible, agile, interconnected operations and new levels of
business insight
0% Fatigue- and hazardous
exposure related
incidents
Kilometers covered by
Rio Tinto’s autonomous
trucks since 2012
Training for Fiori applications in
purchasing and human resources 3.9M
*Source: IDC, March 2015
Reduce
Sustainable development
• In-depth integration of IT and
industrial operations globally
• Breadth of KPIs for early
detection of quality issues
Reduction in inventory with
a 50% rise in production 80%
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 11 Customer
The digital value network interconnects all aspects of the value
chain in real time to drive business outcomes in mining and metals
Smarter and engaged
workforce across
all employees
A networked travel
management (concur)
Workforce engagement
Assets &
Internet of
Things
Supplier collaboration and
business networks
Supplier collaboration to
accelerate growth and
drive efficiency
Operator & Manufacturer
collaboration in Asset
Intelligence Networks
Contingent Workforce to
respond to peak demand
Harness Assets and
Internet of Things to drive
real-time insights and new
business model Smarter mining and real time
insights into operations
Social marketing & selling
B2C experience for B2B
Offering new products and
services that cross value
chains
Re-platform core business
processes, and bring
together business process
and analytics in real time to be
smarter, faster, and simpler
Mine production /
Metals Customer experience
omni-channel
SAP HANA PLATFORM
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 12 Customer
SAP S/4HANA, a real-time platform, at the core of the digital
enterprise
People
Big Data
Internet of Things
Business
networks
Social networks
Application SAP Fiori SAP HANA
Customers and
Partners
Devices
SAP S/4HANA
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 13 Customer
Introducing the next generation core and lines of business
solutions for the digital economy
SAP S/4HANA
MARKETING
SAP S/4HANA
HUMAN RESOURCES SAP S/4HANA
MANUFACTURING SAP S/4HANA
SUPPLY CHAIN
SAP S/4HANA
SALES SAP S/4HANA
FINANCE
SAP S/4HANA
SERVICE
SAP S/4HANA
SOURCING &
PROCUREMENT
SAP S/4HANA
ASSET
MANAGEMENT
SAP S/4HANA
RESEARCH &
DEVELOPMENT
The D
igita
l Core
The D
igital C
ore
Enterprise Management
SAP HANA Cloud Platform HCP HANA Cloud Integration
HCP Technical Services HCP Database Services HCP Business Services
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 14 Customer
Why embrace digital transformation?
Reimagining the business
The digital value network will help you enable business transformation by:
Simplifying
technology
Transforming
business processes
Empowering the
business
Mine production
Workforce engagement
Assets &
Internet of Things
Supplier collaboration
business networks
SAP HANA PLATFORM
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 15 Customer
Transform business processes Reimagine business processes for fundamentally higher performance in mining
HR
Manage, develop, reward, and
retain a global workforce:
• Analyze and use creative best
practices to counter competition
and aging population
• Universally increase time spent
on strategic projects
Digital Core
Mine production Assets &
Internet of Things
Optimized Mine Operations Commodity Supply Chain
Management
Operational Risk and Compliance
Management
Detect inefficiencies, perform proactive
maintenance on mine assets to maximize
uptime
• Predict machine failures
• Use real-time analytics to drill down into the
root-cause of production shortfalls from
mine-level operations
Optimize mine production and sales plans
based on current financial data:
• Align sales aspirations with production
realities by combining real-time market and
operations data in rolling forecasts
• Avoid delivery glitches for bulk and non-bulk
shipments by having real-time visibility into
status and costs
Create safe and economic operations across the
mining value chain:
• Collect sensor data from wear-ables to improve
operational yields with less health and safety
risks
• Avoid challenges to social license-to-operate by
tracking public discussions throughout
exploration, mine operations to re-naturalization
Finance
Allow for visibility into the state of
the business at any time:
• Enable real-time financial close
for faster, more accurate, and
more collaborative decision
making and execution
enterprise-wide
Procurement
Eliminate supply disruption risk
while protecting margins:
• Collaborate instantly with global
suppliers via the Ariba Network
• Monitor real-time commodity
price-and-supply volatility
Supplier collaboration and
business networks Total workforce
management
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 16 Customer
Order (spare) parts
7
Operational Excellence from Pit to Customer
Digital Business Scenario: Predictive Maintenance
Create work order
Predict probable failure
Determine root cause of failure
Evaluate proactive measures
Determine Asset Health
Decide on best measure
Collect, analyze sensor/meter
data
TIME
Maintain Asset
Collaborative Resource
Scheduling and Task assignment
Suppliers Collaboration
Business Networks
Assets & Internet
of Things
Digital Core
Workforce Engagement 3% - 5% Reduction in maintenance and service costs
7% - 10% Reduction in unplanned asset downtime
Value estimates
3% - 5% Improvement in asset productivity
Source: SAP Performance Benchmarking and Customer Business Case
1
2
3
4
5
6
8
9
9
10
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 17 Customer
Transform business processes Reimagine business processes for fundamentally higher performance in metals
HR
Manage, develop, reward, and
retain a global workforce:
• Analyze and use creative best
practices to counter competition
and aging population
• Universally increase time spent
on strategic projects
Digital Core
Total workforce
management
Customer experience
omni-channel
Supplier collaboration and
business networks
Assets &
Internet of Things
Profit-Driven Supply Chain Plant and Asset Operations Excellence Sustainable Customer Relationships
Avoid supply chain disruptions/costs by tracking
material movements in real-time
• Anticipate change to manage risks and leverage
opportunities
• Use real-time plant floor data to improve delivery
decisions
• Deliver the target quality and appropriate service
level to different customer segments
Optimize mill and plant production capacity, quality
and profitability:
• Use sensor data to predict machine failures or
product quality
• Consider skills, toolsets and resources in
scheduling maintenance activities
• Standardize calculation and visualization of
metrics like OEE or Energy Usage across plants
Deliver a uniform digital experience through every
channel :
• Arm your sales reps with key insights while at the
customer
• Integrate social intelligence into the selling and
marketing processes
• Streamline the complaint process and provide
seamless support across channels
Finance
Allow for visibility into the state of
the business at any time:
• Enable real-time financial close
for faster, more accurate, and
more collaborative decision
making and execution
enterprise-wide
Procurement
Eliminate supply disruption risk
while protecting margins:
• Collaborate instantly with global
suppliers via the Ariba Network
• Monitor real-time commodity
price-and-supply volatility
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 18 Customer
Predict
future quality
issues
Differentiate on customer experience through predictive capabilities
and connected manufacturing
Customer experience
omni-channel
Assets & Internet of
Things
Digital core
Time
5-10% Improved customer
satisfaction
7-10% Reduced scrap value
Value estimates
10%-15% Reduced revenue loss due to
compliance and recall issues
Source: SAP and customer benchmarks
Digital Business Scenario: Predictive Quality & Complaints
Global item
traceability
Optimize
warranty
accruals
Root cause
analysis of
quality issues
Social media
triggers
service ticket
1
3
4
5
Predict
future
complaints &
claims
7
Constantly
benchmark
for “golden
“run”
9
12
Proactive
customer
service &
callback
8
Sense future
quality issues
at customer
11 2
Analyze
similar
customer
complaints
Find & block
affected
inventory
6
Adjust process
parameters for
tighter process
control
5
Balance
maintenance
against
compliance
cost
10
2
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 19 Customer
Empower the business Reimagine planning and decision-making processes to align around common goals
Analyze profitability using real-time revenue and costs to
improve company’s overall financial health
Evaluate impact of decisions on operations and strategy by
using forecasting and simulation to better predict outcomes
Collaborate with customers according to their unique
business models and improve revenue and margin
Align sales aspirations with operational realities while
ensuring highest return on capital invested
1 2
3 4
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 20 Customer
Simplify technology SAP S/4HANA simplifies technology for metals and mining companies
Reduce total cost of ownership Increase user productivity Accelerate execution
Simplified data model Simplified system landscape Simplified user experience
Classic SAP Business Suite
11 Inventory aggregate tables
2 Document aggregate tables
11 History aggregate tables
2 Material master tables
Role-based engagement across
the business
Instant access to any business
insight
Simple design across business
processes
SAP GUI SAP Fiori UX Delta
Duration
(seconds)
132 47 - 64%
Clicks 39 11 - 71%
Screen changes 8 2 - 75%
Fields filled 5 2 - 60%
Example: SAP S/4 HANA Finance -
receivables management
Reduced number of systems and
business warehouses
Flexible access to data and data
compression
Fewer interfaces between systems
Elimination of aggregate tables
Example: SAP S/4 HANA Supply
Chain* – inventory management
SAP S/4HANA
1 Document table
2 Material master tables
Elimination of process steps
Integration of analytics in
transactions
Example: SAP S/4 HANA Finance -
reporting and analytics
Saved 20% IT costs annually
33% lower costs to maintain
business warehouse
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 21 Customer
Internet of Things and Industrie 4.0 SAP Connected Manufacturing runs Industrial IoT with Industrie 4.0 scenarios
Internet of Things
Internal INDUSTRIAL scenario External scenario
SCADA / HMI
Machine Layer
MES
ERP
1
Industrie 4.0
» All industries
» All things and devices
» Manufacturing industries
» OT- IT Convergence
» Systems, things and
devices in the Shop floor
Industrie 4.0 focuses on all manufacturing industries and leverages
value inside the four industrial walls and the production networks of the
enterprise. Key topics are lot size of one, flexibility, traceability,
production documentation and execution leveraging seamless integrated
business processes connecting the top floor with shop floor.
The external Internet of Things scenarios enable all
smart devices and things to be connected wherever they
are. Once connected the information can be transformed
and new business scenarios can be realized.
SMART THINGS
SMART DEVICES
SMART industrial THINGS
SMART industrial DEVICES
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 22 Customer
Connected Manufacturing 5 Scenarios of “Connectedness”
1
ERP
MES
SCADA
Machine Layer
Manufacturing
Company
5 Scenarios:
2
2. Machine to Machine
Autonomous machines
1
1. Shop floor to Top floor
Intra company vertical integration
E-Commerce
Consumer
3
3. eCommerce Integration
Direct integration of online
configurators
3
Service Provider
Machine Cloud
5. Machine Cloud
- Predictive maintenance
- Predictive quality
5
5
Quality Operator
5
Supplier
4. Manufacturing Collaboration
- Visibility
- Genealogy
- Quality
- Kanban / Direct replenishment
Mfg Collaboration 4
4
Demo Connected Mining
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 24 Internal
https://www.youtube.com/v/HWVn4ramrkk?version=3&vq=hd1080
SAP Showcase - Connected Mining
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 25 Internal
http://scn.sap.com/community/mining-and-mill-products
http://www.linkedin.com/groups/SAP-Mill-Products-Mining-Group-4532949
http://www.facebook.com/SAPMillProductsandMining
http://twitter.com/SAPMillMining @SAPMillMining Thank You!
Contact information:
Eckhardt Siess
Global VP IBU Mill Products & Mining
SAP SE, Walldorf, Germany
+49 6227 749087