internal use only | © 1995-2012 nuance communications, inc. all rights reserved. document imaging...
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INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS1
Staying Secure In An Ever Changing Landscape
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS2
C-Level Point Of View
IDC – interview with 477 large European enterprises in 2011
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS3
Security Is ImportantJUST ASK…
• 70% of all companies have experienced one or more accidental data breaches through printing.
• Only 1 out of 6 have a strategy for print security
• Level of concern with the risk of data leakage via:
– e-mail - 60%– USB Sticks - 30%– Printers/MFP – 15%
Figure 1. Accidental data breaches through printing
Closing the Print security gap
Quocirca – interview with 125 IT managers in large European enterprises in 2011
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS4
Why Security Is Important
Quocirca, 2011
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS5
Security is ImportantIGNORE AT YOUR OWN PERIL
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS6
The Print EvolutionFROM PERIPHERAL ACTIVITY TO THE ”WORKGROUP MFP”…
WAN
LAN
LAN
LAN
LAN
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS7
”An office worker prints on avaerage 10.000 A4
pages per year”NewfieldIT
Print fleet, M&S and procurement optimized, but…EMPLOYEE PRINTING BEHAVIOR AND SECURITY
• 20% of all prints are never collected
• 40% of all prints could be printed duplex and in grey scale – as they are only drafts, online content, etc.
• No control of networked MFP security vulnerabilities– Unauthorized access to print, copy,
email & scan– Unclaimed documents– Network security– Hard disk
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS8
MFP Security Vulnerabilities
Quocirca – Think print, Think security 2010
Unauthorized access to print/scan/e-mail or copy functions and
device reconfiguration
Latent images on hard disk or
removable disk
Network security risk
Unclaimed output
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS9
You know the symptoms…
• Piles of unclaimed documents in the printer room
• Missing documents
• e-mails, web content printed in color
• ”Print & Sprint” to ensure that confidential documents do not fall into the wrong hands
European Paper Productio
n
growing 2,5 % a year
Confederation of European Paper Industries
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS10
Nuance SafeCom Authentication and Pull PrintControl MFP Print, Copy, E-mail And Scan Activities
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS11
Reduce print costs and secure outputSustainable Print Services
• No documents are printed before authentication
• No more unclaimed documents – they are deleted automatically and never printed – an immediate cost reduction of 15%
• Tracks print and copy activities – optimization and cost recovery
• Print rules optimize color and duplex printing – an additional 15% cost reduction
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS12
Consistent User Experience
1. Users log in at MFP or printer
2. Tap “Pull Print“
3. Select document to print from document list
• User code• Card or tag• Windows login
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS13
Secure AccessSINGLE SIGN ON AUTHENTICATION TO INPUT / OUTPUT KIOSK
Stay secure and save 15-30%
• Authentication protects MFP, network and output
• Pull Print reduces costs and waste
• Centrally defined print rules optimizes duplex and gray scale printing
• Authentication provides single sign on to document capture and workflows
Prepare infrastructure
Optimize IT and print services
Improve business processes
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS14
SafeCom Smart PrintingSUPPORTS KEY BUSINESS INITIATIVES
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS15
Modular Pay As You GrowMODULAR, SECURE & SIMPLE
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Real Results From Using SafeCom
• Nestlé cut paper consumption and costs by 20%
• Logica reduced paper and toner consumption by 25%
• Turismo de Portugal saved $8,000 on paper alone
• Lancashire County Council saved 2M sheets of paper
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Safecom Facts And Figures
• More than 3,000 customers
• 100+ global accounts
• More than 100,000 SafeCom-enabled devices
• 700,000+ users
• 100+ certified partners
• Multivendor partnership and cooperation
• Local support in Americas, EMEA and APAC
INTERNAL USE ONLY | © 1995-2012 Nuance Communications, Inc. All rights reserved. DOCUMENT IMAGING SOLUTIONS18
Now Part Of Nuance Communications, Inc.
• R&D resources with extensive experience of embedded development
• Close relationship with the major printer vendors and MPS providers – most importantly Xerox, Ricoh, HP and Canon
• Scalable and robust solutions – together we have the large global enterprise customers to prove it
• More than 60 solutions partners in EMEA
• More than 25 sales and support offices across Americas, EMEA and APAC regions
SAFECOM, A BRAND OF NEW OPPORTUNITY
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How Much Do Print Costs Weigh In Your Budgets?
• Try the SafeCom Print Tracker for 30 days
• Get benchmark of print behavior in your company based on your own data• Total print volume
• Color and duplex ratio
• Number of users
• Number of devices
• Output per application