internal communication
DESCRIPTION
TRANSCRIPT
“Internal communication is the life blood of each and every organization.”
Internal communications (IC) is the function responsible for effective communication or trade among participants within an organization.
It is the transfer of information via channels such as: memos, intranet, publication or broadcasts, etc.
HOW INTERNAL COMMUNICATION HELPS?
Increased productivity Higher probability of achieving organizational
goals Ability to approach situations, problems or
crises proactively More effective and responsive customer
service. Smarter decision-making on all levels. Reduced day-to-day conflict between team
members
MESSAGES FOR EMPLOYEES
We want you to participate. We want to earn your loyalty. We want to strengthen your trust in us. Your opinion matters. We want you to feel good about your career
with us. We’ll help you learn the skills you desire. Teamwork is important.
SURVEY SAYS!!!
According to Survey by TNS: 40% workers feel disconnected from their
employers; 2 out of every 3 do not identify with or
feel motivated on company Goals 25% “showing up to collect a paycheck”
HOW TO SUCEED WITH EMPLOYEES1. Open and honest exchanges of
information2. Clear, easy-to-understand materials3. Timely distributions.4. Trusted Sources5. Two-way feedback systems6. Continual improvements in
communication7. Consistent messaging across sources
MESSAGE DISTRIBUTION?
Electronic Print Face-to-face Workspace
SELECTING CHANNELS
Availability Audience Objectives Content Timing
DIFF WAYS OF INTERNAL COMMUNICATION
Group meetings Personnel meetings News bulletin Company’s internal server Telephone messages Company Blog
SOCIAL MEDIA
Twitter Google Chat Skype Chat Facebook
Made by-Anuj