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    Project Management

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    Professional and conscientious

    project management is critical

    to a successful outcome!

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    Learning Objectives

    Defining project management

    The importance of project management The role of the project manager

    Keys to a successful project

    Managing the Contractor

    Managing the Project

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    What is a Project?

    A temporary and one-time endeavorundertaken to create a unique product or

    service, which brings about beneficial

    change or added value

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    Project Management 101

    The very first thing you learn in projectmanagement is..

    that the focus of a Project Manager isalways

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    Defining ProjectManagement

    The application of knowledge, skills, tools

    and techniques to project activities tomeet project requirements

    Organizing and managing resources so

    the project is completed within definedscope, quality, time and cost constraints

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    Learning Objectives

    Defining project management?

    The importance of project management

    The role of the project manager

    Keys to a successful project

    Managing the Contractor

    Managing the Project

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    Why IT Projects Fail

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    Why IT Projects Fail

    Weak business case

    Lack of senior managementcommitment

    Inadequate project planning(budget, schedule, scope, etc.)

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    Why IT Projects Fail (contd)

    Absence of user involvement

    New or unfamiliar technology

    Lack of defined, clear,

    or concise requirements

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    Why IT Projects Succeed

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    Why IT Projects Succeed

    1. Sound project managementprocesses

    2. Project tied to the organizationsbusiness goals

    3. Senior management commitment

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    Why IT Projects Succeed

    4. Good change management

    5. Detailed requirements

    6. Realistic schedule

    7. Good stakeholder relationships

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    Why IT Projects Succeed

    8. Empowered project manager

    9. Skilled and appropriate teammembers with defined roles and

    responsibilities

    10. Availability of funding

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    What makes this all work?

    A good, solid professional projectmanager

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    Learning Objectives

    Defining project management

    The importance of project management

    The role of the project manager

    Keys to successful projects

    Managing the Contractor

    Managing the Project

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    EMPOWERMENT

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    Project Management Skills

    Program area knowledge, standards,

    and regulations

    Understand the project environment

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    Project Management Skills

    General management skills

    (budgeting, scheduling)

    Communication skills

    Interpersonal skills

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    The project manager makes

    things happen!

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    Learning Objectives

    Defining project management?

    The importance of project management

    The role of the project manager

    Keys to successful projects

    Managing the Contractor

    Managing the Project

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    Keys to Successful

    Projects

    or

    Duh?!?

    Things you already

    know but lets reviewanyway

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    PLAN

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    Identify all stakeholders up front!

    Develop the project plan beforestarting the project

    Establish communications protocols

    PLAN

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    Define your requirements in detail

    Establish a speedy conflict resolution

    process

    Make contingency plans

    Plan a reasonable roll-out schedule

    PLAN

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    LEAD

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    Ensure strong, committed management

    support

    Connect the business goals to the ITproject

    Assign an experienced project manager

    LEAD

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    Establish clearly defined directions

    Be proactive

    Give IT and program a seat at the table

    LEAD

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    Set clear performance expectations

    Ask for technical assistance

    Do not start roll-out until pilot is complete!

    LEAD

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    COMMUNICATE

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    Communicate objectives frequently

    Recognize different perspectives

    Check assumptions frequently

    Communicate

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    Manage expectations

    Share success and broadcastachievements

    Invite feedback

    Communicate

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    MANAGE

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    Ensure the system design reflectssound planning

    Hold the reins on irrational exuberance!

    (Ensure the system design reflects thesystem you need and can afford at this pointin time)

    Manage

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    Train all staff in a timely fashion

    Make extensive testing a priority!

    Make the most of pilot testing!

    Manage

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    A good project team can

    be the key to a successfulproject!

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    Think Big, Think Fast, Think Ahead

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    Learning Objectives

    Defining project management

    The importance of project management

    Defining the role of the project manager

    Keys to a successful project

    Managing the Contractor Managing the Project

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    Manage the Contractor

    Enforce the terms of the contract and meet the

    requirements of the RFP

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    Manage the Contractor

    Dont marry the contractor

    Trust but question Their bottom line is the bottom line

    Your bottom line is a working system

    Nothing is ever free

    The end product is only as good asyour requirements

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    Provide Performance

    Feedback

    Build performance reviews into the

    contract

    Be clear and specific

    Be timely

    The State is ultimately accountable for theproject

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    Learning Objectives

    What is project management?

    Why is it important?

    The role of the project manager

    Keys to success projects

    Keys to a successful projectsManaging the Contractor

    Managing the Project

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    Manage the Project

    Successful project

    management is delivering a

    quality product that meets the

    customers requirements withintime, scope, and budget.

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    PM Triple Constraints

    Time

    Cost

    ScopeManage these or they will

    manage you!

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    Project Management Potholes

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    Project Management

    Potholes

    Giving away t

    he farm

    Giving the contractor or developer too

    much control, responsibility, orauthority

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    Project Management

    Potholes

    Being a Sugar Daddy

    Not managing scope creep

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    Beware of scope creep

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    But what is it?

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    Gradual, progressive increase in the

    projects scope that is not noticed

    immediately

    Occurs when additional requirements result

    in scope change and can cause cost and

    schedule overruns

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    Ask these questions!

    Is it a must?

    Can the customer/user do the job without it?

    Does it contribute to the viability of the

    system?

    Does it add value as a feature/function to thesystem?

    Is it worth the additional cost?

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    Keeping Control of the Budget

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    Budget/Cost Management

    Monitor project spending

    When a variance occurs,

    determine the cause

    Change the execution of theproject, reduce scope, or

    submit an APDU

    Prevent unapproved

    changes to the project

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    Project Management

    Potholes

    Buying a car withoutchecking under the hood

    Focusing on the system front-end

    processes

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    Focus on the entire project

    Report?

    What report?

    What is a report?

    Documentation.duh

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    Project ManagementReporting

    Establish reporting requirements upfront

    Include the good, the bad, and the ugly

    Be brief but accurate

    Management really does want to know!

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    Project Management

    Potholes

    You snooze, you lose

    Not obtaining prior approval

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    Not Obtaining Federal PriorApproval

    May cost the State funding that

    may have been approved ifsubmitted in advance!

    Retroactive

    Approvals

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    Submit APDUs Timely!

    Annuals are due within 90 days of theanniversary of the approval date

    As Needed are due as soon as the trigger

    condition (time, budget, scope) becomesknown to the State

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    Project Management Tips

    HH

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    Project Management Tips

    Project Manager does no work other

    than manage the project!

    Project Manager spends 90% of time

    communicating

    HINT:

    HINT:ItItsin

    sinthe901!

    the901!

    HIHI

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    Project Management Tips

    Understand the project flow from

    beginning to end

    Identify risks and develop

    contingencies

    Clearly outline the critical path of the

    project

    HINT:

    HINT:ItItsin

    sinthe901!

    the901!

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    Project Management Tips

    Establish the right relationships

    Establish a speedy conflict resolution

    process

    Operations perspective is key to

    production

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    Project Management Tips

    Be flexible

    Be firm

    Check egos at the door!

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    Summary

    Defined project management

    Importance of project management

    Role of the project manager

    Keys to successful projects

    Managing the Contractor

    Managing the Project

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    Project Management Resources

    Project Management Institute home of the ProjectManagement Body of Knowledge (PMBOK)

    http://www.pmi.org/Pages/default.aspx

    NYS Project Management Guidebook Release 2http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

    FNS Handbook 901, Chapter 5http://www.fns.usda.gov/apd/Handbook_901/V_1-2/Chapter_5.pdf

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    An engraved invitation from FNS Handbook 901