interconnection services executive overview product plan september 22, 2000
DESCRIPTION
BellSouth Interconnection Services. Private/Proprietary: No disclosure outside BellSouth except by written agreement. Interconnection Services Executive Overview Product Plan September 22, 2000. Organization Chart. Interconnection Services Marketing. AIN Opportunities. 2001 Product Plan. - PowerPoint PPT PresentationTRANSCRIPT
Interconnection Services
Executive Overview
Product Plan
September 22, 2000
Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
Page 2 Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
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Interconnection Services MarketingInterconnection Services Marketing
Organization ChartOrganization Chart
Page 3 Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
AIN OpportunitiesAIN Opportunities
Product Category Opportunity Revenue Potential
(by year 3) Markets
Nationwide Simultaneous Ring SCP based allowing no capital to customer/ $2 a sub
$ 40 Million All
Industrial Voice Mail Unbranded integrated mailbox / $1.30 sub
$ 8 Million CLECs/IXCs/ICPs
Nationwide Adwatch 800 trigger with web based activation
$ 16 Million CLECs/IXCs/ICPs
National SS7 Queries One point of contact, pay by the drink
$ 30 Million CLECs/IXCs/ICPs
Nationwide One Number SCP based allowing no capital to customer/ $1 a sub
$ 80 Million ICP’s/ Wireless
Report Srv (Agilent box) Design customized call intelligence reports
$ 25 Million IXC’s
Audio CNAM Offer through existing capital FCF infrastructure
$10 Million Wireless
Location Based Services Intelligence of RIM & WAP protocol with SCP interface
$ 25 Million Wireless
2001 Product Plan
Page 4 Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
Data ProductsData Products
4Q Data Workshop Roll out MSPS again with emphasis onhow to position even at month-to-monthrates (had recent successes at Deltacomand NewSouth)
Roll out Priority Frame (quality of serviceoption for delay sensitive applications)
Roll out Remote Access Service
Other 4Q Training Participate in rolling out ADSL again withnew wholesale ADSL team
Hill and Associates Data Seminar
Frame Relay, ATM andADSL
2001 Data Seminar for customersVOIP Gateway Trial 4Q/ 1Q (soft) Gateway for terminating international
VOIP traffic10/ 30/ 00 Tariff Filing Priority FrameFrame Relay
1st Quarter Tariff Filing (soft) Frame Relay to ATM NetworkInterworking (FRF.5)
Allows ATM NNI to be used for ADSL, ATMand Frame
ATM 1st Quarter Tariff Filing (soft) Switched Permanent Virtual Circuits(SPVCs) will enable robust NNIs
MSPS Conversion 1st Quarter (soft) Allow conversions to MSPS V&T withoutpenalty
Mid 2001 (soft) Alarm and Performance VisibitliyCustomer NetworkManagement Late 2001 (soft) Configuration Management (electronic
provisioning of PVCs)Volume and TermDiscounts
Mid – late 2001 (soft) Lower thresholds to qualify for discountson Frame Relay and ATM
Page 5 Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
Professional Service OpportunitiesProfessional Service Opportunities
Service Category Revenue Potential(One Year Projection)
Markets
Centers of Excellence(LCSC, ACAC, IPC, BTAC, NISC)
$ 40 Million All
Margin BenefitingOfferings
(Priority Dispatches, Help Desk, TroubleShooting)
$ 40 Million CLECs/IXCs/ICPs
Training/Consultation/Seminars
(web-base training, instruction lead, fee-based seminars, operation consulting)
$ 33 Million All
LSR/ASR Combo $ 30 Million CLECs/IXCs/ICPs
Nation-wideE911 ImplementationCell Site Installation(Partnering w/ a Svc Vendor)
$ 25 Million Wireless
Data Queries(HP Platform, BST Systems)
$ 25 Million All
Note: Although some of the services listed are currently being offered, the increased revenue
projections are due to expanding to new markets and/or regions (nation-wide).
Total Potential Revenue Impact by 2002: $170 Million
Page 6 Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
Switched Access MSNSSwitched Access MSNS
Introduction of Managed Shared Network Service (MSNS) for Switched Dedicated
Transport
Approximate
Incremental Revenue
Over Five Years
$12M
*Assumes SWA MSNS
rates equal SPA MSNS
rates
Projected Rollout: 3Q01
Preemptive offering to pending 319 rulings
Target Market:Existing SPA MSNS Customers particularly CLECS
Target Market:Existing SPA MSNS Customers particularly CLECS
Page 7 Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
Pricing FlexibilityPricing Flexibility
Provides for contract tariffs by Metropolitan Statistical Areas (MSAs)
Dedicated TransportService
Features
to
Qualifying MSAs
Special Access to POP
Channel Terminations to End Users
Projected 5-Year
Incremental Revenue
$293M
Page 8 Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
OC192 ServiceOC192 Service
Provides SPA Point to Point OC192 Service via a dedicated ring
Approximate
Incremental Revenue
Over Five Years
$192M
Product Rollout to account teams began 9/18/00
Product introduction addresses potential UNE loss and utilization of dry fiber
Target Market:Large and emerging IXC and Wireless Customers
Target Market:Large and emerging IXC and Wireless Customers
Page 9 Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
LAN Channel Interfaces EnhancementLAN Channel Interfaces Enhancement
Enhancement to SPA Point to Point Service and dedicated rings for LAN Channel Interface Service
Approximate
Incremental Revenue
Over Five Years
$8.6M
Supports transport of 10, 100 & Gigabit Ethernet
Projected product rollout: 3Q01
Page 10
Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
BellSouth Capacity Service (BCS)BellSouth Capacity Service (BCS)
BellSouth Capacity Service (BCS) is a preemptive move to lessen the potential erosion of revenues of some of our SPA & SWA services to UNEs.
BCS features include:
Provides for the combination of
multi-jurisdictional traffic over
the same facilities
Similar service & characteristics
as traditional SPA/SWA offerings
Projected Revenue
(000)2001 2002 2003 2004 2005
$43,183 $123,919 $147,126 $174,843 $207,970
Five Year
Revenue Projection
$696M
Page 11
Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
DWDM ServiceDWDM Service
Enhancement to SPA Point to Point Service and dedicated rings for Dedicated Ring Services
Approximate
Incremental Revenue
Over Five Years
$170M
Offers DWDM service for Special Access transport of Optical Wavelengths at OC12, OC48, OC192
Projected product rollout: 3Q01
Page 12
Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
SPA DS1 ASIP Phase I IntegrationSPA DS1 ASIP Phase I Integration
Provides improved service delivery by adding service due date predictability
Planned tariff effective date: 10/17/00
Phase II is planned and on the IRB agenda
Target Market:SPA DS1 Subscribers
Target Market:SPA DS1 Subscribers
Benefits• Sustained SPA DS1 Growth
• New Revenues by
modifying Service Charges
• Improve CDDD Metrics
Page 13
Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
2001 UNE Product Priorities2001 UNE Product Priorities
Cohesive Compliance UNE 319 Remand Order FCC Collocation Order KPMG Third Party Testing
E-tize customer interfaces Collocation e-application Mechanized Loop Make-up Electronic Ordering
Value-add to add margin Pre-Packaged, Market-Priced
Product Bundles IntraLATA toll with UNE-P
Page 14
Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
2001 UNE Product Initiatives2001 UNE Product Initiatives
We’re not just about mandates anymore!
Initiative Description Rollout Revenue Opportunity
No Free Rides! Campaign
Billing initiative for pre-order and
cancellation activity
1Q01 +
2Q01
$4.5M
Product Packaging
UNE bundles with value-add services
TBD (Currently in
Ideation)
TBD
ATM Back-haul “Unbundled packet” as Alternative to RT
Collocation 1Q01
$1M+
IntraLATA Toll “Resale” of
IntraLATA toll 1Q01
$1M+
Page 15
Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
Access Service Improvement PlanAccess Service Improvement Plan
Flexible Service IntervalsFlexible Service Intervals BellSouth SPA DS1 (Guaranteed 5 Business Day Interval for addresses in the Facility Availability
Database (FAS) BellSouth SPA DS1 8 Business Day Interval (CDDD = CDD where facilities are available for
customer addresses not in FAS BellSouth SPA DS1 ($200/day/circuit service advancement charge) for service intervals less than
the standard BellSouth SPA DS1 20% credit on non-recurring charges for 16 business day or longer service
intervals
Electronic Ordering Options:Electronic Ordering Options: Web-based with pre-validation and order processing via Common Access Front End Host-to-Host Real Time Connection for Pre-Validation via EAO
More Efficient Ordering RequirementsMore Efficient Ordering Requirements Same Day Service (“O” Day ) for Telecommunication Service Priority (TSP) emergencies only Orders must be delivered before 3:00 PM EST(includes batch files) FOC After Facility Verification (No Technician availability checks) Must provide premise access until 9 PM Local time for intervals less than five days Circuit testing results provided via WEB, FAX etc. and then posted complete Additional Dispatch charge $150/occurrence for customer missed appointments when a
technician has been dispatched
ASIP Phase I- BellSouth SPA DS1ASIP Phase I- BellSouth SPA DS1
Page 16
Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
Access Service Improvement PlanAccess Service Improvement Plan
Improve CDDD performance
Focus on “Fiber On-Premise” Network
Drive customer behavior toward
longer intervals
Improve FOC Response Interval
CDDD
CDD
The desired outcome of ASIP Phase I… The desired outcome of ASIP Phase I…
The goal of BellSouth’s service delivery improvement effort is to both consistently deliver when we say we will and to commit to deliver when the customer asks for it.
Page 17
Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
Access Service Improvement PlanAccess Service Improvement Plan
Planned Tariff Revisions:Planned Tariff Revisions:
Introduction of the Dispatch Charge $150/occurrence for customer missed appointments.
Modifications of tariff regulations for the Short Interval Charge for DS0 & DS1 services
Introduction of the Service Date Advancement Charge for DS0 & DS1 services $200/day/circuit for each day BellSouth improves the due date from the standard interval.
Modifications of tariff regulations for Service Installation Guarantee SIG will not apply to service advancements
Introduction of credit for long intervals 20% credit on non-recurring charges for requested service intervals of 16 business days
or greater
Page 18
Private/Proprietary: No disclosure outside BellSouth except by written agreement.
BellSouth Interconnection Services
Customer Ordering RequirementsCustomer Ordering Requirements
Customers have the option to check addresses in FAS for 5 day service interval availability
Customers will receive confirmation note “9PM ACCESS REQUIRED” for intervals less than 5 business days
Customers will receive confirmation note “SERVICE ADVANCEMENT CHARGE WILL APPLY”
Access Service Improvement PlanAccess Service Improvement Plan