intelligent technology optimizing the knowledge driven enterprise
DESCRIPTION
Knowledge as a Service: Drastic performance and cost impact by applying the knowledge based way of software development. Minimal use of hard code, extremely user friendly and maximum agility. The business can easily adjust business knowledge in knowledge based applications without IT intervention. Time to market is at least 6 times faster!TRANSCRIPT
Copyright © 2010, Knowledge Values. All Rights Reserved. Intelligent Technology: OpCmizing the Knowledge Driven Enterprise
Knowledge ValuesProf. Dr. Larry Lucardie
Intelligent Technology:Optimizing the Knowledge Driven
Enterprise
Match™ Technology Suite:Lean, agile and high performing knowledge based technology
to boost sustainable competitive advantage
Copyright © 2010, Knowledge Values. All Rights Reserved. Intelligent Technology: OpCmizing the Knowledge Driven Enterprise 2
Knowledge Based software development with Match™...
... results in maximum software development flexibility, speed and drastic ICT cost cuttings
Business Analysis Design Specification
3 months3 months
Design & Development
ImplementBuild & Test
2 months 6 months 2 months
Project Portfolio
Stock
Time to MarketTraditional SoftwareDevelopment:16 months
Time to MarketIntelligent Software RequirementSpecification:12 months
Time to MarketIntelligent (Knowledge Based) Software Development:6 months
Functional Analysis & Specification
3 months
System Specification
1 month
Implement
2 months
Functional Analysis & Specification
3 months
(Web) Services Delivery
3 months
Build & Test
6 months
Deploy
< 1 month
Intelligent Software Specification:✓ Immediate validation and feedback✓ Consistent, optimized business rules
Intelligent Software Development:✓ Immediately executable with mimimum hardcode✓ Flexible application design and maintenance
Copyright © 2010, Knowledge Values. All Rights Reserved. Intelligent Technology: OpCmizing the Knowledge Driven Enterprise 3
Lean, agile and transparent Match™ Knowledge Technology ...
... results in rapid, user centric and intuitive application development with minimum hard code
Lean, agile application development:
✓ L(ine)-Model instead of V-model (mostly
combined with the Waterfall model)
guarantees swift “One (First) Time Right”
✓ Software requirement specifications are
directly executable: generating a working
application in the blink of an eye!
✓ Executable, interactive requirements
enable optimal co-creation of applications
✓ Optimal user centric: made to measure
✓ Total Time to Market at least 6 x faster
✓ Drastic ICT cost cuttings
Intelligent Software Development with digital
Match™ Knowledge BasesSystem Testing
Global Design
Detailed Design
Coding / Building
Unit Testing
Integration TestingV-Model not needed anymore!
Backend Knowledge
Base
Copyright © 2010, Knowledge Values. All Rights Reserved. Intelligent Technology: OpCmizing the Knowledge Driven Enterprise 4
DataBase Systems
Lean Knowledge Infrastructure: Agile Business Logics
Agile GUI LayerAgile Automation
Data / Information Systems Layer
Lean, agile and transparent Match™ Knowledge Technology ...
... performing as the intelligent enterprise knowledge cortex
Lean Customer, User and Application Interaction
External Data Sources Information Systems
Security Systems Development Systems OEM Systems
Match™ Knowledge Base SystemProcess Knowledge
Base GUI Knowledge
Base
OEM Systems
Intelligent Front EndsIntelligent Cores Intelligent Straight Through Processing
Data/Information Optimization✓ Extract hidden business logics✓ Check correctness, complete-
ness and consistency of dataand information
Automation & Adaptation✓ Capture (people, system, paper)
scale and automate businesslogics (= enterprise knowledge)
✓ Digital enterprise knowledge isone on one application / GUI
Segmentation & Interaction✓ Contextual knowledge transfer✓ Interactive, dialogue driven
enterprise knowledge✓ Rapid learning loop
Inference Machine
Copyright © 2010, Knowledge Values. All Rights Reserved. Intelligent Technology: OpCmizing the Knowledge Driven Enterprise 5
Lean, agile and transparent IT Infrastructure ...
... created by capturing Business Logics in various integration scenarios
Copyright © 2010, Knowledge Values. All Rights Reserved. Intelligent Technology: OpCmizing the Knowledge Driven Enterprise 6
Lean, agile and transparent IT Infrastructure ...
... through application of Knowledge Based back-end connections
Information Based back-end connections:✓ Each connection needs to be custom coded✓ Customized connections✓ Impact of change: adjusting each connection
1 2 3 4 5 Intelligent Abstraction Layer
Knowledge Based back-end connections:✓ Loosely coupled connection require less code and maintenance✓ Loosely coupled connections✓ Impact of change: adjusting on abstraction layer level
1 2 3 4 5
Copyright © 2010, Knowledge Values. All Rights Reserved. Intelligent Technology: OpCmizing the Knowledge Driven Enterprise 7
Knowledge Based software requirements engineering ...
... has a drastic impact on the commercial Business Model reducing cost levels up to 55% !
Copyright © 2010, Knowledge Values. All Rights Reserved. Intelligent Technology: OpCmizing the Knowledge Driven Enterprise
Smart Solutions
Smart Application Development
Intelligent Web Self Service:from “Search” to “Find”
Smart Enterprise Content Intelligent Testing
Smart Business Process Management
Intelligent Dashboard
Intelligent Product Model
8
Smart Requirement Engineering Intelligent Service Desk
Smart Multi Channel Customer Contact
Copyright © 2010, Knowledge Values. All Rights Reserved. Intelligent Technology: OpCmizing the Knowledge Driven Enterprise
Smart Client Cases
Intelligent Clinical Paths
Smart Multi Channel Customer Care
Award Winning Intelligent Service DeskIntelligent Workflow Management
Intelligent Online Mortgage AdvisorSmart Requirement Engineering
Intelligent Online Education Advice
Intelligent Regulation Management(NEN 2580)
Intelligent Product ModelSmart Rabo Web
Intelligent Application Provisioning
Intelligent Service Desk
Intelligent Data Model
9
Intelligent IVRIntelligent Scripting
Smart Multi Play Help Desk
Project ExploreCo-creation InviteRELIABLE AND FLEXIBLE
Fronteer Strategy
Amsterdam, 25 november 2009