integrated loyalty program. standard loyalty program

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Integrated Loyalty Program

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Page 1: Integrated Loyalty Program. Standard Loyalty Program

Integrated Loyalty Program

Page 2: Integrated Loyalty Program. Standard Loyalty Program

Standard Loyalty Program

Page 3: Integrated Loyalty Program. Standard Loyalty Program

Features• Extensive and user-friendly admin panel to manage category,

product, merchants, merchant location, special offers, redemption catalog and redemption location

• Excel import of merchant, merchant location, special offers, redemption and redemption catalog for easy integration with existing systems

• Introduction of product specific marketing features like product placement sequence in sliders and product specific banners & text on various pages

• Introduction of merchant specific marketing features like merchant placement sequence in sliders, merchant appearance in search results and merchant banners on various pages

Page 4: Integrated Loyalty Program. Standard Loyalty Program

Features• Loyalty point system is based upon both product

and merchants. User gets both merchant and product specific loyalty points. (Differentiator)

• Special offers sections for merchants to promote their special offers

• Product and merchant specific points can be managed from admin panel

• Web UI is designed to provision enough space for marketing of merchants and products

• Points calculator to calculate city, merchant and product specific points as per user’s spend (Differentiator)

• User friendly, clean and usability friendly UI Design

Page 5: Integrated Loyalty Program. Standard Loyalty Program

Features• Display of blank categories without any merchants is blocked• Product selection is mandatory for the loyalty points system

to work• My accounts section for users to view product and merchant

specific points accumulation• User registration, login, forgot password and edit profile• Email and SMS notification integration• More than one location support for each merchant

(Differentiator)

• Merchant Offers Location and Category Specific Search for Special Offers (Differentiator)

• Points and Alphabetic sorting for Special Offers

Page 6: Integrated Loyalty Program. Standard Loyalty Program

Features• Merchant Location, Category, Sub-Category Detailed

Search and Quick Search for Merchants (Differentiator)

• Extensive content management system to manage text and images on all pages of portal

• Redemption Location and Points specific search for Redemption catalog (Differentiator)

• Location Specific Redemption available (Differentiator)

• Points and cash based redemption (Differentiator)

• My accounts section for users to view merchant specific points redemption

• Export of redemption report in xls for integration with other systems

Page 7: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Extensive and user-friendly admin panel to manage category, product, merchants, merchant location, special offers and redemption catalog. Excel import of merchant, merchant location, special

offers , redemption and redemption location for easy integration with existing systems

Page 8: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Introduction of product specific marketing features like product placement sequence in sliders

Product Placement in Slider

Page 9: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Introduction of product specific marketing features like product specific banners & text on various pages

Product Specific Banners

Page 10: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Introduction of merchant specific marketing features like merchant placement sequence in sliders and merchant banners on various pages

Merchants in Slider

Page 11: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Introduction of merchant specific marketing features like merchant appearance in search results and merchant banners on various pages

Merchants in Search Results

Merchant Banners

Page 12: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Loyalty point system is based upon both product and merchants. User gets both merchant and product specific loyalty points.

Product Selection and Product Specific Points

Merchant Selection and Merchant Specific

Points

Page 13: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Special offers sections for merchants to promote their special offersMerchant Location and Category Specific Search for Special Offers

Special Offers Location and Category Specific Search

Page 14: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Merchant Location, Category, Sub-Category Detailed Search and Quick Search for Merchants

Merchant Detailed Search

Merchant Quick Search

Merchant Category Search

Page 15: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Points calculator to calculate city, merchant and product specific points as per user’s spend

Page 16: Integrated Loyalty Program. Standard Loyalty Program

Examples• http://www.bonuspoints.co.in• http://www.extrajpmiles.com

Page 17: Integrated Loyalty Program. Standard Loyalty Program

Automatic Rewards Allocation Program

Page 18: Integrated Loyalty Program. Standard Loyalty Program

Promotional Offers

Rules Definition-Transaction Data-Merchant and Promotion Validations-Promotion Threshold-Call Center Management

Customer Communication

Communication-Automatic Voucher Allocation Email/SMS

Voucher Allocation/Redemption

Allocation / Redemption-Automatic Multiple Reward Allocation-Redemption Status Management-Automatic Transaction Data Management

Product/Redemption Lifecycle

Admin to manage merchant/promotion/transaction data/customer service/redemption status

Extensive Reporting and Excel Data Upload/Download Support

Page 19: Integrated Loyalty Program. Standard Loyalty Program

Customer Qualification Allocation Intimation

Customer Experience

Congratulationsfor winning multiple rewards.Please contact our customer service to collectthese awards.

Promotional offersof various merchantshaving different validity dates andapplicable only abovethreshold transactionamount

Automatic allocation of multiple rewards onthe basis of promotionvalidity, merchant validity and total spendcriteria

Page 20: Integrated Loyalty Program. Standard Loyalty Program

Features• Extensive and user-friendly admin panel to manage

merchant, merchant promotion and user transactions• Excel import of user transaction for easy integration with

other systems. This can support any kind of transaction upload.

• Supports three different types of merchant promotions:• Automatic reward is allocated if merchant specific total

spend of a user crosses a pre-defined threshold value• Automatic reward is allocated if merchant specific total

number of transactions crosses a pre-defined number• Automatic reward is allocated if a single transaction

crosses pre-defined threshold value

Page 21: Integrated Loyalty Program. Standard Loyalty Program

Features• Status management module for call center executives to

manage status of rewards allocated• User redemption report to view all the automatic

redemptions• Redemption report export in XLS for easy integration with

other systems• Extensive reporting and log management• My account section for users to view all rewards allocated• Rewards redemption is directly integrated with voucher

generation system for voucher generation

• Workflow for all status of rewards allocation• SMS and Email notification

Page 22: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Excel import of user transaction for easy integration with other systems. This can support any kind of transaction upload.

Page 23: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Extensive and user-friendly admin panel to manage merchant, merchant promotion and user transactionsSupports three different types of merchant promotions

Page 24: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

User redemption report to view all the automatic redemptionsRedemption report export in XLS for easy integration with other systems

Page 25: Integrated Loyalty Program. Standard Loyalty Program

Voucher Allocation and Redemption Program

Page 26: Integrated Loyalty Program. Standard Loyalty Program

Redemption Offers

Rules Definition-Voucher Generation Criteria-Voucher Validity -Redemption Validations-Call Center Management

Customer Communication

Communication-Voucher Redemption Email/SMS

Voucher Redemption

Redemption-Voucher Validity Verification-Customer Interface for Data Entry-Redemption Validations-Auto Status Management

Product/Redemption Lifecycle

Admin to manage product/customer service/support/redemption statusExtensive Reporting and Excel Data Upload/Download Support

Page 27: Integrated Loyalty Program. Standard Loyalty Program

Customer Qualification Intimation Redemption

Customer Experience

Congratulationsfor winning talk time worth Rs 50to avail the offer Please visit abcxxxxxx.com Promotional Offers

Test URL: http://code1.prontoinfotech.com/vodafone

Page 28: Integrated Loyalty Program. Standard Loyalty Program

Features• Voucher number generation system to generate unique

vouchers using combination of numbers and text• Issue of fixed number of vouchers to various associated

merchants

• Multi merchant voucher system• Status and comments management module for call center

executives to manage status of vouchers allocated• Workflow for all status of voucher allocation• Voucher status report• Export of voucher status report in XLS for easy integration of

other systems• Interface for users to redeem vouchers• SMS and Email notifications

Page 29: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Multi merchant voucher system

Page 30: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Status and comments management module for call center executives to manage status of vouchers allocatedWorkflow for all status of voucher allocation

Page 31: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Export of voucher status report in XLS for easy integration of other systems

Page 32: Integrated Loyalty Program. Standard Loyalty Program

Screenshots

Interface for users to redeem vouchers

Page 33: Integrated Loyalty Program. Standard Loyalty Program

Thank You