The Brown And Joseph Companies

Insurance Services OverviewInnovative Credit to Cash Solutions

Dedicated to excellence through performance.

Premium and Receivable Recovery

Commercial and Personal line Premium Recovery• General Liability Audit Premiums Actual and Estimated• Worker’s Compensation Audit premiums• Package Policies Audit Premiums• Worker’s Compensation Assigned Risk Premium• Agent Commission Overpayments• First and Third Party Deductibles• Surety Bond Premiums• Subrogation• NSF Checks• Overpayments• Wrongful Payments of Annuity or Death Benefits• Long and Short Term Disability Overpayments• Medical Claim Wrongful or Overpayments• Wrongful PCS Payments• Claim overpayments• Salvage

More is always better…

Cash Application, Collection/

Dispute and Trade Management

SoftwareCredit Reports,

and A/R Portfolio Scoring

Pre-collections A/R Purchasing

Revenue Recovery & Outsource Solutions

In House Law Offices and Litigation

Bankruptcy and Escheatment

Consulting

The Credit to Cash SolutionThe Brown & Joseph Companies

The Brown and Joseph Companies

► Headquartered in Rolling Meadows, Illinois

► Our clients (regional, national, and global) are comprised of some of the brightest and most progressive companies

► We understand that every customer relationship is important, including those who have not honored their obligation to you

► Every single customer is treated fairly and with respect

► We desire long term, mutually beneficial relationships with our clients

► We accomplish what we say we will, within the timeframes that are dictated.

Concept of Operations:Insurance Division

► Most collection agencies provide a two-step recovery process, which has been the status quo for years, collections and litigation if collections were unsuccessful.

► Brown and Joseph’s four-tiered process goes beyond the normal and provides a more intelligent approach to the recovery process.

More is always better…

Four Phase Recovery Process

► Internal use of Experian Scoring to quickly identify accounts that need stronger handling immediately upon placement

► Contact through Our Experienced Staff at Brown and Joseph

► Seamless transition into our in-house law office for contact and resolution without increasing the contingency fee or adding legal costs. Our contingency fee remains the same weather collected by our collection agency or through our internal law office

► Litigation if warranted through our National Network

First Phase - Credit scoring

and Asset information

This intelligence provides factual information during the collection process and results in increased recovery, higher settlements, reduced litigation costs and reduced time spent on profitable and non-profitable policyholders.

Scoring Details:

► Bankruptcies, UCC Filings and Credit Limits► State and Federal tax liens► Collection placements► Aging Analysis of accounts payable► Days beyond terms trends covering past six months► Type of debt incurred► Contact Information

Second Phase –

Revenue Recovery

► Brown and Joseph, Ltd., experienced staff contacts debtors

► Brown and Joseph’s collection staff utilizes the credit reports and asset information, which enhances their knowledge of the debtor’s financial condition even before the first contact is made.

► Leveraging this knowledge on the first contact provides an advantage for our collectors and allows them to conduct the conversation based on facts, rather than the debtor’s false statements and objections.

► The results are increased recoveries, with faster resolution and less litigation

► Primary placements

► Secondary placements

► Portfolio purchasing

Recovery Support Services

► Internal skip trace department locates accounts that are normally closed by most agencies as a skip

► Internal Asset Investigations to discover hidden revenue resources

► Corporate status verification identifies companies in good standing and verifies those that are out of business

► Internal law office provides legal support for our recovery staff

Third Phase – On-Sight Law Office

► In-house law office collections increase recoveries without increasing contingency fees normally associated with litigation assignment. This third step has reduced litigation for our clients to less than 1% without increasing the contingency fee.

► Experienced and in-house legal collectors that know the insurance industry and how to recover premium due

► In-house law office to advise on legal matters for our clients as well as provide a faster turn around time on disputed accounts due to their knowledge of insurance issues

► Our in-house law office collectors recover 20-25% in addition to what our collection agency recovers without litigation.

Fourth Phase

► Litigation: National Network of experienced litigation lawyers

► Network supported by our internal law office

► Due to our in-house law office success we refer less than 1% of files placed to our outside network for suit. This saves our clients much needed time, the cost of time and court costs which translate into bottom-line profits.

Results of Four Phase Process

► Increased revenue recovery on primary and secondary placements, substantially reduced litigation costs and contingency fees, which have an immediate and positive effect on your bottom-line profits.

► References provided upon request.

Client Support Services

► Extensive reporting capabilities customized by client request

► Online real time access provided to accounts placed 24/7

► Live phone support

► On-line placements

► Bankruptcy tracking and management assistance

► On–demand credit reports and analysis

Customized Outsourcing Alternatives, Inc. (COA)

Partial or Complete Outsourcing

► We serve as a partial or complete extension of your premium recovery function ► Each outsource program is customized by our client’s unique needs and requirements

► Performance-driven bonuses, penalties and guarantees will be mutually developed for each outsource program

Issue Resolution Outsourcing

► Short-term outsource engagements to resolve issues and internal resource challenges

Write-off recovery programFiles closed as uncollectible by your present agency or

attorney

Brown and Joseph’s national recovery average on second placement files averages 9%. This revenue thought lost can have an immediate impact on net revenue. In fact we can prove the revenue value in these files and the effectiveness of our system.

We will accept files closed for all reasons expect bankruptcy. Upon receipt of these files will credit score a sample of the portfolio, skip trace, verify corporate status, investigate judgment enforcement possibilities, verify bankruptcy and most important of all, identify companies that now have the ability to pay the premium due.

Upon completion we report the results, discard the files with no potential or recovery and then pursue those that do on a contingency fee basis thorough all four phases of our recovery process.

Write-off recovery programFiles closed as uncollectible by your present agency or attorney

benefits

• Additional revenue to the bottom-line• Identifies deficiencies in your primary vendors work flow process

and enables you to correct those issues• Increases primary vendor awareness thus increasing their focus

on primary placements• Helps establish and increase primary agency recovery benchmarks• Reduces litigation placements and costs when files are passed

through primary vendor to secondary vendor then into litigation due to the recovery impact of our internal law office collections.

Conclusion

Thank you for taking time to review and consider our service offering.

We have proven our worth and service many times within this industry and with companies you are familiar with. We would like to

provide the same value to your company

Best regards,

Dennis Falletti

847-758-3000 x 206

Dennis FallettiBrown and Joseph, Ltd.

1701 Golf Rd Tower 2 Suite 100Rolling Meadows, IL 60008

847-758-3000 x 206

Websites: Brown and Joseph: www.brownandjoseph.com

9CI Software Solutions: www.9ci.com