Institutional Readiness for Institutional Readiness for Online Workforce Online Workforce

Development PartnershipsDevelopment Partnerships

EducauseNLII

January 28, 2002

The Council for Adult and Experiential Learning

360º approach to adult learning:• Workforce Development• Post-secondary Institutions• Public Policy

www.cael.org

Industry-Led Online Industry-Led Online Learning InitiativesLearning Initiatives

Online Industry-Led Programs in:

• Telecommunications• Electric Utilities• Healthcare

Q: Why an Industry Coalition? A: Industry Response• Online offers the opportunity to leverage a single program to wide audience• The group can build what each partner could not do alone• Partners can access immediate solution to critical training needs• Link to staffing

Q: Why an Industry Coalition? A: Student Response • Credential recognized across the industry• Industry Branding adds credibility • Option to receive credit for assessed Prior Learning• Online offers maximum flexibility

•Degree and Certificates -AS Degree in Telecommunications-Intro to Telecom Certificate-Telecom Essentials Certificate

•Meet critical employment needs•Telecom Technician job titles•Offered entirely online

National Coalition for Telecommunications Education & Learning

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•AAS Degree in Electric Power Technology •Essentials of Power Technology Certificate•Prepares Electric Power Technicians •Pilot Classes completed Fall 2001

Coalition Members• American Public Power Association• Edison Electric Institute• Entergy• Exelon• FPL Group, Inc.• International Brotherhood of Electrical Workers• OGE Energy• National Rural Electric Cooperative• Potomac Electric Power• Reliant Energy• Sierra Pacific Resources• Nevada Power• Xcel Energy

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Emerging Industry:Emerging Industry:HealthcareHealthcare

2000 - Coalition formed2001 - Provider selection2002 - Pilot classes scheduled to begin

Healthcare Coalition Representatives

• Service Employees International Union (SEIU)• Swedish Medical Center, Seattle• Kaiser Permanente, CA• Robert Wood Johnson Foundation• Valley Health System, Las Vegas• Alfred P. Sloan Foundation• League of Voluntary Hospitals & Homes of NY• Greater NY Hospital Association

Critical Success Factors for Industry-Led Programs

• Broad and strong coalition• Coalition maintenance• Sound business and marketing plans• Successful provider selection• Program quality• Continued link to coalition staffing• Sustained focus

Selecting the Academic Provider

• Critical decision• Timing in coalition development crucial• Clear and comprehensive criteria• Careful, discriminating selection process (It only takes one!)

Provider Criteria

1. Quality of online faculty and curriculum2. Prior experience in content area3. Online student services

(advising, prior learning, assessments, financial aid, tutoring, etc.)

4. Administrative support capability (registrations, 3rd party billing, interface with tuition provider)

5. Data and reporting capability6. Retention data

More Provider Criteria

7. National marketing capability 8. Ability to work with industry/willingness to customize9. Capacity issues

(faculty, technical infrastructure, faculty to student ratio)

10. Potential profitability for coalition11. Institution-wide commitment12. Agreement on intellectual property issues