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CONNECT  WITH  CUSTOMERS  AND  STAFF  

INSTANT OPINIONBusiness Impact Curve

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WHAT THE CUSTOMER IS DOING

Forming an Opinion Providing Feedback

Experiencing Your Service

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DIRECT BACKGROUND BROADCAST

INSTANT OPINIONConnecting you at the critical moments

A  new  direct  &  private  channel  between  you  and  your  customers  

The  way  customers  give  you  feedback  can  have  a  huge  impact  on  your  business  

INSTANT OPINIONBusiness Impact Curve

BU

SIN

ESS

IMPA

CT

OF

AN

ISS

UE

WHAT THE CUSTOMER IS DOING

Forming an Opinion Providing Feedback

Experiencing Your Service

-Private- Word of Mouth -Social Media-

DIRECT BACKGROUND BROADCAST

INSTANT OPINIONConnecting you at the critical moments

A  new  direct  &  private  channel  between  you  and  your  customers  

You  are  told  to  “listen”  to  these  channels  

INSTANT OPINIONBusiness Impact Curve

BU

SIN

ESS

IMPA

CT

OF

AN

ISS

UE

WHAT THE CUSTOMER IS DOING

Forming an Opinion Providing Feedback

Experiencing Your Service

-Private- Word of Mouth -Social Media-

DIRECT BACKGROUND BROADCAST

INSTANT OPINIONConnecting you at the critical moments

A  new  direct  &  private  channel  between  you  and  your  customers  

How  can  you  listen  to  all  of  these  &  more  

INSTANT OPINIONBusiness Impact Curve

BU

SIN

ESS

IMPA

CT

OF

AN

ISS

UE

WHAT THE CUSTOMER IS DOING

Forming an Opinion Providing Feedback

Experiencing Your Service

-Private- Word of Mouth -Social Media-

DIRECT BACKGROUND BROADCAST

INSTANT OPINIONConnecting you at the critical moments

INSTANT  OPINION  A  new  direct  &  private  channel  between  you  and  your  customers  

The  Instant  Opinion  Pla�orm  enables  organisa�ons  to  connect  with  customers  and  staff,  privately  and  instantly.    

This  enables  organisa�ons  to  get  real�me  feedback  from  customers,  to  instantly  get  requests  for  help  and  to  collect  customer  and  staff  ideas.    

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