Inspire Potentials and CreateValues By Learning Organization Practice

Session Code: FHPresenter: Lucent Lu, Partner, ZHICHUBAO. ISM China board memberDate & Time: 10:00-11:00AM, May 23rd 2017

Disruptive Transformation

By 203073% in China

38% in US

35% in UK

30% in Germany

20% in Japan

DRIVER OFKEEPING LEARNING

Source: MobileGeeks

Source: Deloitte Global CPO Survey 2017

Skills and Talent Gap In Procurement

POWER OFKEEPING LEARNING

.

Source: http://heritagetalon.org

1 mile a day

2 books a month

Learn Mandarin

Build a robot

Meet more peoplePrevious

20162017

Source: NBCDFW.com

Source: supplychain247

1997 2002 2004 2013 2017

17 yearsFortune 500

3 yearsPrivate

Startup

Lucent Experience & Learning Journey

20+ years of work experience, 1.5 years overseas (US and Europe)Cross industries: Telecom, Healthcare, BioTech, ITSCM professional / trainer / coach / consultant / speaker / volunteerSelf-funded: Master diploma /

1 2 3WHX HOW BOOK

WHX

1

A learning organization is an organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights.

-- David A. Garvin

HOW?

2

Active Learning

SystemThinking

Interaction

Methodologies

SupportiveEnvironment

ConcreteProcess

LeadershipBehaviors

Essential Factors

Active Learning

Passive Learning

85%

Acquisition

System Thinking

Interaction

HOW?

2

Learning Organization Best Practice

1

Culture

2

Environment

3

Process

4

Leadership

• ProfessionalP

• OpenO

• Learn & ShareL

• InteractI

• SolveS

• High standardH

Procurement POLISH Culture

Build A Supportive Environment

Learn and Share

Learn by doingThoughtful

reviewLearn by role

modelingLearn to share

Open eyesOpen heartOpen mind

Reflection Free debateNew ideasOpen discussion

Share to learn Win-win Work-out

Sense of achievement

4 Dimensional Goals

80%

Engagement

A

Performance

90%

Retention

3%

CustomerSatisfaction

Learning in Action: Three Threads in Parallel

Item Leader Topic

1 Manager Delivery and fulfillment management

2 Manager Process is the king

3 Sr. Manager The general skills development

4 Sr. Manager Purchasing finance knowledge

5 Buyer How to tune up your emotion?

6 Buyer The application of logistics surveillance system

7 Buyer Learn from our ancestors

8 Sr. Manager Build a high performing team

9 Assistant Director Goal setting and evaluation

10 Buyer Flipped teaching

11 Buyer How to deal with Sole Source

12 Buyer Conquer sub-health status quo

13 Sr. Manager Strategic thinking

14 VP Purchasing and supply management is a science

15 Manager Apply ABC management in purchasing

16 Sr. Manager Interpersonal relationship in the workplace

17 Buyer Communication skills

18 Buyer Power of execution

19 Assistant Director The “Wolf” culture in Huawei

20 Manager Sustain positive attitude in workplace

Item Moderator Topic

1 VP Effective learning in the cyber era

2 Director Cross-boundary thinking

3 Director Leadership

4 Assistant Director Conduct suppliers’ audit

5 Director Productivity and time management

6 Sr. Manager Contract management

7 Sr. Manager Project management

8 Manager Big data and data management

9 Sr. Manager Stakeholders management in sourcing

10 Sr. Manager Emotion management

11 Manager Pressure management

12 Manager Well manage end users’ expectations

13 Sr. Manager Team building and career development

14 Sr. Manager Supply chain risk management

15 Sr. Manager Indirect sourcing introduction

16 Assi. Director Strategic sourcing for large volume chemicals

17 Manager Tackle unfavorable purchasing situations

18 Manager Tips for customized equipment purchase

19 Manager Testing animal purchase

20 Manager Focus personality analysis

21 Administrator Supply chain financing

Weekly Theme Topic Discussion

Wave 1

Wave 2

More Diversities

More Dimensions

More Formats

Weekly Theme Discussion Overview

1.0

2.0

21200+900+

13,000+

Replay: How We Were Highly Interacted

We are not Finance but …

We are not Finance but we should master costing structure and FX

Replay: How We Were Highly Interacted

We are not Finance but we should master costing structure and FX

We are not Logistics but we should know Incoterms 2010

We are not Marketing but we should know marketing trend and intelligence

We are not professional trainer but we should educate our suppliers

We are not Sales but we should master selling and negotiation skills

We are not Legal but we should know various kinds of Ts & Cs

We are not PR but we should master Supplier Relationship Management

We are not IT but we should know how our ERP works and how to improve it

We are not Consultant but we should provide consulting service to end users

We are not Technician but we should know our product technique

We are not R&D but we should know the product specs and design

We are not Production but we should know the manufacturing process

Replay: How We Were Highly Interacted

We are not Finance but we should master costing structure and FX

We are not Logistics but we should know Incoterms 2010

We are not Marketing but we should know marketing trend and intelligence

We are not professional trainer but we should educate our suppliers

We are not Sales but we should master selling and negotiation skills

We are not Legal but we should know various kinds of Ts & Cs

We are not PR but we should master Supplier Relationship Management

We are not IT but we should know how our ERP works and how to improve it

We are not Consultant but we should provide consulting service to end users

We are not Technician but we should know our product technique

We are not R&D but we should know the product specs and design

We are not Production but we should know the manufacturing process

2.0 Upgrading

3.0 Learning &

Sharing

1.0 Initiation APP manager onboard

Book list and category

Improved reading

environment

Game rule roll-out

99 books on shelf

135 counts borrow

6 reading sharing

Point collection

Recommend good books

Read ONE book

campaign

Reading essay sharing

Procurement Bookshelf

Site Leader Topic Destination Facilitator

All VP Develop 3-dimensional skills All Melissa

WH R&D leaders Improve chemical product knowledge Wuhan Melissa

WGQ Director 4-step learning methodology Suzhou Haiying

WGQ Sr. Manager Sourcing and Purchasing analytics SZ/WX/CoE Sourcing Melissa

ALN Assistant Director Email writing and management Tianjin Haiying

TJ Director Manage time management WGQ Melissa

WH Manager Presentation skills Tianjin Haiying

STA Assistant Director Advanced negation skills Wuhan Haiying

WX Director Bidding best practice sharing Wuhan Melissa

9 theme topics 13 sessions 200+counts

Leaders Role Modeling - Cross Site Training

Total Goals Improvement

92%

Engagement

A

Performance

100%

Retention

5%

CustomerSatisfaction

+

We “exported” two sourcing managers to head Supply Chain function in two affiliating companies!

Active LearningConstant Accumulation

Continuous Improvement

3Books

Change The GameLearning From Difference

Create Differentiators

Selection 1

Learn or Die allows the reader to not only to visualize the future, but also, and more importantly, to create the future by unleashing the power and potential of building a learning organization. It has been demonstrated that strategies, systems and processes can be copied by others, yet a company's people, and the way they learn, are true differentiators. Ed Hess captures the essence of a high performing organization and shares his "secret sauce" through an actionable blueprint for becoming a leading-edge learner and creating a high performing organization.

Selection 2

Excellent book for changing your paradym about learning. Ed combines a tremendous amount of cognitive subjects and synthesizing them with organizational theory. Must read for all senior leaders. As a military veteran I can appreciate the lessons learned and combining the military and commercial business perspectives.

Customer Reviews

Self-awarenessLearningDiscipline

Selection 1

Coordinating ancient Chinese psycho-social spirituality (Confucianism) with modern System disciplines (based, in large part, on W.E. Demming's brilliance) in one incredible volume, Senge has laid down a gauntlet in System's process control for future leaders to master.

Selection 2

This book explains a lot not only in a business environment, but also government, family, and anywhere else where several humans must get along and get the job done. Well written and full of examples. Might even explain why the latest election turned out the way it did (and the Russians have nothing to do with it!)

Customer Reviews

Mastery Of The DetailsShape BehaviorExperimenting

Selection 1

Finally a book written on learning organizations that moves BEYOND theory and academic jargon to concrete actions and examples. I've read and researched a lot and find Garvin's commitment to engineering a learning organization to be most helpful for practitioners. If you are in the CLO role or interested in what it LOOKS like to gain a competitive advantage by learning faster than your competition, this is a must read.

Selection 2

This book explains a lot not only in a business environment, but also government, family, and anywhere else where several humans must get along and get the job done. Well written and full of examples. Might even explain why the latest election turned out the way it did (and the Russians have nothing to do with it!)

Customer Reviews

1 2 3Why How Books

Grow Together

Active Learning

Learn By Doing

Questions?

WeChat ID: sound2music

Contact Me

http://www.linkedin.com/in/lucentlu/

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