inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter...

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What is mobilizing them, and how to get them to spend with you INSIDE THE OF IN CHINA David Porter Media Director, North Asia Nishtha Mehta Consulting Partner

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For the first time on this forum, the agency & their clients are coming together to share & discuss their insights and learning on what it takes to grab a chunk of the Mobile advertiser’s budget - like from Unilever. How to get advertisers in China to shift their ¥¥ from traditional media or even from other digital media towards Mobile media which is your media, your platform. What has our China Mobile marketing experience taught us - we’d like to share in this forum and discuss in the company of great minds of Mobile advertisers in China. This will shed light on different aspects ranging from creativity to measurement to innovation. Nishtha Mehta, consulting partner, head of mobile capability for PHD China and David Porter, media director for Unilever North Asia come together to discuss this. The research findings here have been supported by the world federation of advertisers (WFA).

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Page 1: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

What is mobilizing them, and how toget them to spend with you

INSIDE THE OF

IN CHINA

David PorterMedia Director, North Asia

Nishtha MehtaConsulting Partner

Page 2: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

2013

Yesterday

Page 3: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

Fit to brandSimpler

Page 4: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

•2014

Today

Page 5: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

ComplexFit to consumer

Page 6: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

104 mins

74mins

100 mins

Out of 5.8 hoursdaily media consumptions

e. 550+ mmMobile internet user

430+ mmDesktop internet user

270+ mmLaptop internet user

Source:CNNIC, July 2014Decision Fuel, Jan 2014

Opportunity is bigger

Page 7: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

7Source - Mat t Turck (@mattturck) an d ShivonzZi l ls (@shivonz)

MOBILE

MOBILEECOSYSTEM

CONFUSINGAND CHAOTIC

Page 8: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

8

SOCIAL

SOCIALLANDSCAPE

MORE CONFUSINGAND CHAOTIC

Source - Mat t Turck (@mattturck) an d ShivonzZi l ls (@shivonz)

Page 9: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

9Source - LUMA Partners LLC 2014

DATA

DATALANDSCAPE

EVEN MORECONFUSING

AND CHAOTIC

Page 10: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

10

MOBILE SOCIAL DATA

MOBILE, SOCIAL,DATA

MISSIONIMPOSSIBLE?

Source - Mat t Turck (@mattturck) an d ShivonzZi l ls (@shivonz) | / LUMA Partners LLC 2014

Page 11: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

11

Marketers Agencies, Publishers

How do I navigate this madness? How do I find my big bets?

What do you really want?How can we help you better?

Page 12: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

In partnership with

21 key China mobile marketers surveyed

End July 2014

Inside the minds of Mobile Marketers

What is mobilizing them ?

Page 13: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

Today

52%

marketersinvestingless than

11%

72% marketers

want tosignificantly

increase

Mobilespends -% of mydigitalspends

Q: What % of your total China interactive marketing budget is dedicated to mobile marketing (2014)?Source: WFA surv ey, PHD China & OMD China clients, July 2014

In next 12 months

48%

marketersinvestingmore than

11%

Page 14: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

14

No strategic vision; test and learn

Mobile a priority; well integratedStrategic vision; tactical use

What’s myApproach?China

20%

35%

45%

4%

57%

39%

Global

Q: Which of the following sentences best describes how your company approaches mobile marketing? Source: WFA surv ey, PHD China & OMD China clients, July 2014

Page 15: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

15

Enhance existing campaigns

ENHANCE

EXISTINGCAMPAIGNS

Why do Iinvest inMobilevs othermedia ?

74%

INCREASE

CONSUMERENGAGEMENT &

DIALOGUE

74%CREATEEXCITEMENT WITHINNOVATIVETACTICS 68%

PROVIDE BETTERAUDIENCETARGETINGPlace, Time

63% 47%

DRIVESTRONGERRESPONSE(couponsclick to call)ENHANCED MY

CUSTOMERRELATIONSHIPSTRATEGY

63% Q: Which are the MAIN REASONS you inv est in mobile v s other media? (tick all that apply) Source: WFA surv ey, PHD China & OMD China clients, July 2014

Page 16: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

China Global2D/QR codes on packs, OOH…

Paid Search

Social media mobile adv

Mobile social content orengagement tactics

Mobile Video

Mobile web landing pagewith promotions

84%

79%

68%

68%

53%

53%

88%

88%

83%

79%

75%

63%

Mobile Display

Paid Search

Mobile Video

Social media mobile adv

Mobile Apps

Mobile optimized site

47%Mobile Display

1.

2.

3.

4.

5.

6.

7.

1.

2.

3.

4.

5.

6.

Where doI invest inMobile ?

47%Mobile Apps8.

Rich Media7.Mobile web landing pagewith promotions8.

50%

29%Q: Which of the following have you used within your marketing communications in the past 12 months (tick all that apply)

Source: WFA surv ey, PHD China & OMD China clients, July 2014

Page 17: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

17

67%

56%

56%

50%

50%

33%

Difficulty to measure impact

Transparency of ad, content delivery

Lack of best practices

Complexity to plan and execute

Not enough proof it works

Finding the right talent

1.

2.

3.

4.

5.

6.

Biggestchal lengepreventingme

Q: Which of the following are the biggest challenges prev enting you from inv esting more in mobile marketing? (tick all that apply)Source: WFA surv ey, PHD China & OMD China clients, July 2014

Page 18: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

What needsto change inthe next 12months?

Q: If you plan to re-focus your agency support in relation to mobile marketing in the next 12 months, what changes are you likely to make?Source: WFA surv ey, PHD China & OMD China clients, July 2014

Page 19: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

1919

Marketers

What’s my Approach?Clear strategic vision Roadmap, Test & Learn

Role Mobile plays?People centric strategies Innovate, CRM, Always On

Where do I Invest?Channel/format selection Big bets, Integrate

Investment!AllocationROI

Address my biggest challenges?Measurement, Transparency, Best PracticesTest-Learn-Measure-Repeat

Changes in need?SimplificationMultiple specialists collaborating

Page 20: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

20

PEOPLE PARTNERSHIPS INTEGRATION

What are we doing to mobilize our brands? Investing heavily into

Page 21: Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

David Porter Nishtha Mehta

Thank You