input decisions made by team...

Added more-opaque herringbone texture to both the

white (Flight Service and Premium Customer Services)

and blue (Airport Customer Service) solid dress shirts

so the shirts aren’t see-through (Field Test feedback)

UNIFORM FACT SHEET

OVERALL COLLECTION:

Aligned the fit and construction of the

men’s and women’s

blazers with the fit of

the previous uniform

collection (Field Test

feedback) Restructured the pockets on the men’s

and women’s pants to

reduce the amount

that the pockets

pop out (Field Test

feedback)

All Flight attendants

had the opportunity to

vote on the number of stripes on the blazer

(All Flight Attendants)

Offering a choice

between the

standard wool-blend

and synthetic suiting

fabrications for rollout (Field

Test feedback)

Voted on Aviation Blue for the new

suiting color

(FUAT)

Voted and selected the Modern Voyage shirting and accessory collection (FUAT)

Voted to move forward with the adopt-and-go design approach: Keep the same design to expedite

uniform to market (FUAT)

Input

The new American Airlines uniform program was built upon an unprecedented level of team member input. Through the 65 Frontline Uniform Advisory Team (FUAT) members, more than 1,000 Field Testers, and each and every frontline team member who provided feedback throughout the process, this program incorporates the ideas and feedback of those who will wear the uniform each and every day. Here’s a look at their direct input:

Decisions made by team members

Updated October 2019

Moved pocket placement to prevent pocket bag from being visible when being used (Field Test feedback)

UNIFORM FACT SHEET

Men’s and women’s heavy weight sweater

Reduced the size of the eyelets to be consistent with all other uniform pieces (Field Test

feedback)

Removed the cobalt blue button cardigan

from the collection

(Field Test feedback)

Updated fit to provide a more feminine shape

(Field Test feedback) Replaced two-way zipper with one-way zipper and placed it on

the standard side for

both men and women


OVERALL COLLECTION:

Input


UNIFORM FACT SHEET

WOMEN’S COLLECTION:MEN’S COLLECTION:

Updated fit of the

men’s pant to offer

a slimmer fit (Field

Test feedback)

Decreased weight and

stiffness of the men’s dress shirt collar and

added reinforced elastic


Reduced the waistline

on the women’s short sleeve jacket to have a

more feminine shape


Updated fit of the

women’s pant to add

more room in the calf

area (Field Test feedback)

Updated fit of women’s vest to have a lower neckline,

complementing the blazer and

providing a more feminine look


Increased the size of the

pockets on the women’s vest (Field Test feedback)

Input


Added a straight skirt to the collection,

replacing the wrap

skirt option (Field Test

feedback)

UNIFORM FACT SHEET

Replaced original women’s scarf with an improved

machine-washable scarf


Offered button-down shirt dress in synthetic

fabric only (Field Test

feedback)

Lowered and adjusted the

waistline of the button-down shirt dress to improve the fit

and eliminate bunching (Field

Test feedback)

WOMEN’S COLLECTION CONTINUED:

Updated the

placement

and increased

the size of the

pockets on the

women’s all season coat (Field Test

feedback)

Added a hidden button to the button-down shirt dress to prevent gaping


Input


input decisions made by team...

Documents