innovative practices ofinnovative practices of libraries in southeast...

Innovative Practices ofInnovative Practices of Libraries in Southeast Asia:Libraries in Southeast Asia:A 10-year Study of Exciting Best PracticesA 10-year Study of Exciting, Best Practices

John Hickok, MLIS, MAInstructor / LibrarianInstructor / Librarian

California State UniversityFullerton, California, USA, ,

How did this research come to be?How did this research come to be?


2005-2006 = research/travel grant on library conditions in Asia


2007-2015 = continued visits & communication

The result:hundreds of libraries evaluated!

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Two disclaimers of this paper/presentation:


1. The libraries showcased are only a sampling.There are thousands of libraries in SEA…so it is impossible to mention them allall.

Lib i i it d Libraries visited


2. Since all libraries have different economic circumstances, the libraries showcased are not prescriptive “one-size-fits-all” solutionsone size fits all solutions.

1. Preservation/Conservation

1. Preservation/Conservation Academic


Chiang Mai University (Thailand): scanning Buddhist textshttp://www.mekongpress.com/subregion/thailand/scanning-the-past/


National Univ. of Singapore: historic Chinese papershttp://libportal.nus.edu.sg/frontend/web/resources/library-initiatives/digitized-collections


University of Malaya (Malaysia): historic photoshttp://ummemory.um.edu.my/ummemory/index.php/about

1. Preservation/Conservation Public/School


National Library of Laos: historic Lao writings http://www.laomanuscripts.net/en/index


National Library of Myanmar: historic palm leaveshttp://www.nlm.gov.mm/index.php?option=com_library&view=library&cid=3&tid=0&Itemid=91&lang=en


National Library of Indonesia: historic textshttp://www.pnri.go.id/KoleksiManuskrip.aspx

2. Resource Sharing/Networkingg g

2. Resource Sharing/Networkingg gAcademic


U. of Indonesia: union catalog all campus librarieshttp://www.digilib.ui.ac.id/opac/themes/libri2/


Brawijaya U.: multi-catalog of campus librarieshttp://www.digilib.ui.ac.id/opac/themes/libri2/


Eastern Visayas Library Network: consortiumhttp://groups.yahoo.com/group/evlibnet/


Provincial University Library Network (Thailand): consortiumhttp://groups.yahoo.com/group/evlibnet/


Indonesia: start of a union catalog (mix of academic & public) http://groups.yahoo.com/group/evlibnet/

2. Resource Sharing/Networkingg gPublic/School


u-Pustaka Portal (Malaysia)…7 public libraries portal http://www.u-library.gov.my/portal/web/guest/u-library_services


Manila Pub. Libraries (Phil.)…4-library consortiuml http://publiclibrariesconsortium.wordpress.com/


Singapore Public Libraries: “Return on any branch”http://www.nlba.sg/library-professionals/view/library-executive-programme-lep

3. Digital Librariesg

3. Digital LibrariesgAcademic


USM (Malaysia), VNU-HCMC (Vietnam): e-repositories http://eprints.usm.my/view/types/ & http://www.vnulib.edu.vn:8000/dspace/


Petra Christian U. (Indonesia): multimedia e-repositoryhttp://www3.petra.ac.id/desa-informasi/index.php?lang=en


A list of Southeast Asia academic libraries with e-repositorieshttp://aunilo.wordpress.com/repositories/


GMU (Indo) VNU HCMC (Vietnam) St Louis U (Phil): proxy serversGMU (Indo), VNU-HCMC (Vietnam), St.Louis U. (Phil): proxy servershttp://lib.ugm.ac.id/exec.php?app=site&act=dblanggan ; http://gralib.hcmuns.edu.vn/resources_en/ ; http://libraries.slu.edu.ph/e-journals.php

3. Digital LibrariesgPublic/School


Singapore Public Library: e-content (newspapers, encyc., etc.)http://newspapers.nl.sg/ & http://infopedia.nl.sg


“TK Park” Public Library (Thailand): e-books, e-content, etc.http://www.tkpark.or.th/tk/index.php?option=com_content&view=frontpage&Itemid=21&lang=en

4. Information Literacy Promotiony

4. Information Literacy PromotionyAcademic


Instant Message Chat Reference assistance:Ateneo de Manila University Library (Philippines)

U i it f th Phili i Dili LibUniversity of the Philippines Diliman Library University of Brunei Darussalam Library

Vietnam National University HCMC Nat. Sci. LibrarySrinakharinwirot University Library (Thailand)


University of Malaya (Malaysia): required Info. Lit. classhttp://www.umlib.um.edu.my/fcontents.asp?tid=16&cid=27&p=5&vs=en :


NTU (Singapore): many IL workshops, angromoted online. http://www3.ntu.edu.sg/lib/LIP/programs.htm


Royal U. of Phnom Penh (Cambodia): required IL classeshttp://www.rupp.edu.kh/center/ls/lbservice/service.php


Thammasat University (Thailand): training videoshttp://www.youtube.com/watch?v=WhDyUQegHhk


University of Brunei: training videoshttp://www.youtube.com/watch?v=MZ1fXWGxVQs


De La Salle University (Philippines): training videoshttp://www.dlsu.edu.ph/library/tutorials/


Ramkhamhaeng University Library (Thailand): training videos http://www.lib.ru.ac.th/service/lib_itcorner.html

4. Information Literacy PromotionyPublic/School


Singapore Public Library: multiple forms of Reference (SMS, etc.) http://m.nlb.gov.sg/


Quezon City Public Library (Philippines): IM chathttp://www.qcpubliclibrary.org/askalibrarian.php

5. Reading Promotiong

5. Reading PromotiongAcademic


Ngee Ann Polytechnic (Singapore): reading contests/prizeshttp://www.qcpubliclibrary.org/askalibrarian.php


Islamic University of Indonesia library: book fairs http://www.uii.ac.id/content/view/1722/257/


International Islamic University of Malaysia: leisure reading areas http://www.iium.edu.my/reading-areas

5. Reading PromotiongPublic/School


Singapore National Library: “Molly” e-bookmobileSingapore National Library: Molly e bookmobile http://www.nlb.gov.sg/Corporate.portal?_nfpb=true&_windowLabel=PRHandler_1&PRHandler_1_actionOverride=%2FIBMS%2FcorpHomePR%2FcorpPRHandler%2Fdetail&PRHandler_1detailId=498&PRHandler_1mediaType=1&_pageLabe

l=Corporate_page_ne_pressreleases ; http://www.youtube.com/watch?v=yE16xywhz-M


Indonesia National Library: “Pusteling” e-bookmobilehttp://eprints.rclis.org/16497/


HCMC (Vietnam) General Sciences (public) Library: “Reading Day”http://www.gslhcm.org.vn/contents/su_kien_va_trien_lam/tin_tuc/tin_hoat_dong/2010/quy_2/ngay_hoi_doc_sach_2010?set_language=en&cl=en


Singapore Public Library: trading card reading promotion for boyshttp://www.pl.sg/PL.portal?_nfpb=true&_pageLabel=PlJustBrowseContentPage2&_content=QuestMain&_nfls=false


Penang (Malaysia) Public Library: international storytelling festival http://seri.com.my/v3/index.php?option=com_content&view=article&id=120&Itemid=53


Naga City (Philippines) Public library: “Rewards Program” for book usehttp://www.naga.gov.ph/library/bestpractices110308.html


Davao City (Philippines) Public Library: “book day”drawing 1700 people!http://www.davaocity.gov.ph/citylib/view.aspx?type=1&id=11

6. Library facilitiesy

6. Library facilitiesyAcademic


UNIMAS & UTHM (M l i ) 24 h diUNIMAS & UTHM (Malaysia): 24-hour reading roomshttp://www.cais.unimas.my/index.php?option=com_content&view=article&id=73&Itemid=405 ,

http://lms.uthm.edu.my/equip/elibrary/e_library_facilities.jsp


H U i it (Vi t ) “l i f d” R fHue University (Vietnam): new “learning-focused” Reference areahttp://www.lrc-hueuni.edu.vn/aboutE/about.htm


N T h l i l U i it I f ti CNanyang Technological University: Information Commonshttp://www.cais.unimas.my/index.php?option=com_content&view=article&id=73&Itemid=405 ,

http://lms.uthm.edu.my/equip/elibrary/e_library_facilities.jsp


Si M t U i it I f ti CSingapore Management University: Information Commonshttp://www.las.org.sg/LSKLibrarySocLearn.pdf


U i it f th Phili i E i i Lib I f ti CUniversity of the Philippines Engineering Library: Information Commonshttp://www.youtube.com/watch?v=0KLn9-cMe94 , http://uplibrarybulletin.wordpress.com/2010/03/08/college-of-

engineering-librarys-the-learning-commons-facility-opens-on-march-18/


Ki M k t' U i it f T h l Th b i Lib (Th il d)King Mongkut's University of Technology Thonburi Library (Thailand)http://www2.lib.kmutt.ac.th/klinics/index.html , http://www.lib.kmutt.ac.th/klinics/doc/NetGen_KMUTTLIB.pdf

6. Library facilitiesyPublic/School


C b di h l lib it li ti b NGO d tiCambodia school library: revitalization by NGO donationhttp://www.ceefoundation.org/index.php?option=com_content&view=category&layout=blog&id=51&Itemid=97 .


P i i l lib i Phili i di i lProvincial library in Philippines: new audiovisual roomhttp://dipologcity.com/ZDNPublicLibrary.htm


B k k (Th il d) Di L i Lib I f ti CBangkok (Thailand) Discovery Learning Library: Information Commons http://www.youtube.com/watch?v=E_GMg3KZ1bk


Sarawak State Public Library: Children’s Information Commons http://www.pustaka-sarawak.com/Pustaka-Sarawak/our_services.php?do=children_infotheque

7. New Technologygy

7. New TechnologygyAcademic


National University of Singapore: info guides directly to mobile phones http://www.lib.nus.edu.sg/mlb/guides/mobile.html


Mahidol University (Thailand) Medical Library: QR-barcodes to linkshttp://www.medlib.si.mahidol.ac.th/


Nanyang Polytechnic Library (Singapore): SMS to find RFID bookshttp://www.las.org.sg/pa_cw.pdf ; http://library.nyp.edu.sg/portal/page?_pageid=40,1109592&_dad=portal&_schema=PORTAL


Gadjah Mada Univ. Library (Indonesia): SMS for book reservations/remindershttp://lib.feb.ugm.ac.id/blog/?p=18


9,600+

8,600+8,6008,500+

Incorporating facebook: UP (Phil.), USU (Indo.), UM (Malay.) /


Incorporating twitter: UiTM (Malay), UST (Phil.), Tham. (Thai) /


Pannasastra U.(Cambodia) & Airlangga U.(Indonesia): new online catalogshttp://www.puc.edu.kh/library/mainfirst.html , http://otomasi.lib.unair.ac.id/

7. New TechnologygyPublic/School


Quezon City Public library (Philippines): interactive website tourhttp://www.qcpubliclibrary.org/libtour.php


Singapore Public Library: Library designed for mobile phoneshttp://m.nlb.gov.sg/


Perak State Public Library (Malaysia): using social media http://www.ppanpk.gov.my/peraklib/index.php ; http://www.perpustam.gov.my/


Naga City & Pandan Panay Public Libraries (Philippines): online catalogshttp://naga.gov.ph/library/onlinecatalog/index.html ; http://www.ladiosolibrary.org/?page_id=4

8. Technical / Processingg

8. Technical / ProcessinggAcademic


Silkaporn U. (Thailand): uses staff blogs, wiki’s, and RSS’shttp://www.snc.lib.su.ac.th/snclibblog/


Nanyang Polytechnic Library (Singapore): e-roster for library staff duties: http://www.las.org.sg/pa_cw.pdf


Gadjah Mada U.(Indonesia): paperless office (PLO) staff communicationhttp://plo-lib.ugm.ac.id/

8. Technical / ProcessinggPublic/School


Kuala Lumpur Public (Malaysia): ID-tied registration & printing cardshttp://www.malaysian-explorer.com/kualaLumpurLibrary.html


Penang Public (Malaysia): RFID tags to its entire collection http://www.upmraflatac.com/northamerica/eng/news/presscenter/2009/43_72708.asp

9. Marketingg

9. MarketinggAcademic


UP (Philippines): library branding contesthttp://uplibrarybulletin.wordpress.com/?s=contest


UP Engineering Library (Philippines): “I love my Library” campaign http://iluvmylibrary.blogspot.com/


Bangkok U (Thailand): library promo video contest & book fairBangkok U. (Thailand): library promo video contest & book fairhttp://library.bu.ac.th/news/news/i_love_library/i_love_library.htmlhttp://library.bu.ac.th/news/pictures/bulibfiar2010/bulibfair.html


Khon Kaen U. (Thailand): subtly romantic library music video, over YouTubehttp://www.youtube.com/watch?v=atWG0JrkjM4


Brawijaya and Gadjah Madah U. (Indonesia): corporate sponsorshipshttp://www.pustakaindonesia.org/?p=170 , http://www.ugm.ac.id/en/?q=news/ugm-accepts-books-and-e-books-donation-sampoerna-foundation

9. MarketinggPublic/School


Vientiane (Laos) Public Library: press coverage of grand opening: http://www.accu.or.jp/appreb/02/02-02/02-02country/previous/prev_la.html#22


Marketing Vietnam’s improved public libraries: Gates Foundation fundshttp://asiafoundation.org/in-asia/2011/09/07/unlocking-the-potential-of-vietnams-libraries/


Singapore school libraries: “Redesign your Library” contest: http://www.straitstimes.com/BreakingNews/Singapore/Story/STIStory_790845.html


News story of Brunei public libraries:http://bruneitimes.com.bn/news-national/2012/03/20/public-libraries-gear-more-activities-during-school-holidays

In conclusion:In conclusion:

In conclusion:In conclusion:Y till h h llYes, still huge challenges…

In conclusion:In conclusion:Y till h h llYes, still huge challenges…

But exciting examples of progress!g p p g

Th kThank youy

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