©2015

Innovations: Ideas are in the air

April 2015, Vladyslav Kurmaz

2

Beyond Good & Evil

©2015

ITSM

4

Business domain

• ITSM – IT Service

Management

• IT assets management,

provisioning, helpdesk,

monitoring, analytics,

BYOD, XaaS, CAC, etc.

©2015

Motivation

6

Why

• Company should evolve

to be successful

• They are monolithic,

hierarchical, inert

• Buying start-up is

expensive or/and risky

7

Innovations: Where are they?

Awesome Idea

Good Idea

8

Dev team R&D issues

• Lack of time

• Resource sharing

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Incubator

10

Key elements

• Standalone team

• Monitor IT trends (research, whitepapers)

• Generate ideas (presentations)

• Develop PoCs (up-and-running solutions)

11

Team member

• Senior+

• Experience in more than 2

business domains

• Proactive

• ~6 months, ~20 interviews

to find one person

12

©2015

Innovations

14

Ideas are in the air

• 99% - many people

already thought about it

• 90% - product is under

construction

• 80% - solution is

available on the market

15

Brilliant idea and Diamond solution

Don't even try to sell bottled water to fish

underwater

16

Everything is a remix

Copy CombineTransform

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Workflow

18

Environment

• 1-2-3 engineers per project

• 2-4 simultaneous projects per one engineer

• Minimalistic management

• 1 team meeting per week (if needed)

• 1 demo meeting per week (if needed)

• Jira + Confluence

19

Whole life in one picture

Result

Pro

ce

ss

1 2

Agile

Waterfall

Prototype

E

F

lost profits

C

D

tec

hn

ica

l d

eb

t

double effortA

B

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Stats, KPIs,

Acceptance criteria

21

Magic numbers

• ~20 team members

• < 5% of PoCs become new products or

develop valuable features

• ~1-2 year(s) from idea to production

• >10 road-mapped ideas per year, 1 new

product per year

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How does it work:

Vehicle-as-a-Software

23

Mobile devices

1997

2009 20152002

2007 2010

20121999

2000

24

Facts

• Consolidation around a few platforms (Android, iOS, WP8,

Tizen, webOs, FirefoxOS, BlackBerry OS, etc.)

• Generalization, mobile became GPC – General Purpose

Computers

• Provisioning, Virtualization, Maintenance, Monitoring,

Performance optimization, etc

• Hardware Is Software

• Voice Enablement (Siri, Google Now, Cortana, Blackberry Assistance)

25

Extrapolation

2015 2020

2015

26

Challenges

• BYOD : Bring-Your-

Own-Device

• Samsung KNOX

• Games

• Provisioning, MDM –

Mobile Device

Management

• IoT

Copy

• ?

Combine

• SYV : Share-Your-

Vehicle (Uber)

• Car driver detection

• New genres

• Software updates, car

app market (Tesla)

• Connected cars

(Nokia)

Transform

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And more …

• IT assets geolocation

• Authentication with wearables

• Helpdesk tickets clustering

• Predictive provisioning

• CAC – Cloud Application Control

• …

©2015

Thank You!