innovation gm case study

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Leading Innovation & Value Creation Andrew L. Urich, J.D. Puterbaugh Professor of Ethics & Legal Studies Spears School of Business Oklahoma State University [email protected] www.andrewurich.com

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I’ve used my GM case study as a backdrop to help companies inspire an innovative mindset in their people.

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Page 1: Innovation GM Case Study

Leading Innovation & Value Creation

Andrew L. Urich, J.D.

Puterbaugh Professor of Ethics & Legal Studies

Spears School of BusinessOklahoma State University

[email protected]

Page 2: Innovation GM Case Study

“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.”

Charles Darwin

Page 3: Innovation GM Case Study

Innovation

Eliminate impediments to innovation

Collaboration Implementation Value Creation

Page 4: Innovation GM Case Study

Eliminate impediments to innovation

1. Understanding the Urgent Need for Innovation

2. Lack of engagement3. Apply “Real” Capitalist ideas within the

organization4. Overcoming fear and resistance to

change5. Facing reality

Page 5: Innovation GM Case Study

Organizational Restraints to InnovationBureaucracy & the Status Quo

Risk taker to Risk avoidance Cash poor to Cash comfortable Contribution to Playing favorites Opportunities to Problems Create value to Doing your job Marketing & sales to Finance & bean-counting Momentum to Inertia Working to Meetings END

Page 6: Innovation GM Case Study

GM: Smart People Trying Hard My first car: ’66 Cadillac Coupe de Ville I’ve rooted for GM ever since, but I never

bought another one of their cars

Page 7: Innovation GM Case Study

GM History

1950’s - Half of all cars in the US

Page 8: Innovation GM Case Study

GM History Things turned South with the Vega

Page 9: Innovation GM Case Study

Why is it So Hard to Face Reality?

Page 10: Innovation GM Case Study

Why is it So Hard to Face Reality?

Page 11: Innovation GM Case Study

“What we see depends mainly on what we look for.”

Sir John Lubbock (1834 – 1913)

English Archeologist

Page 12: Innovation GM Case Study

“When things change, the truth is what we need to change.”

Spencer JohnsonAuthor, Who Moved My Cheese

Page 13: Innovation GM Case Study

Focus on What Matters

Page 14: Innovation GM Case Study

Focus on What Matters

Page 15: Innovation GM Case Study

Focus on What Matters

Page 16: Innovation GM Case Study

Focus on What Matters

Page 17: Innovation GM Case Study

There is value creation in what you don’t do

Southwest Airlines: The King of “No!” No food No choice of planes No assigned seats No extra baggage No first class No shared reservation system No expensive equipment

Failure to say “no” leads to disaster

Page 18: Innovation GM Case Study

1999 “The most versatile vehicle on earth”“Lifestyle support vehicle”

Page 19: Innovation GM Case Study

1999 “The most versatile vehicle on earth”“Lifestyle support vehicle”

Page 20: Innovation GM Case Study

Why Don’t They Give Us an Owner’s Manual For Our Brain?