innovation and outsourcing - globant nasdaq event
DESCRIPTION
Talk given at Globant Nasdaq event http://communications.globant.com/lookfurther/site/about what outsourcing firms need to do in order to move up the food chain from traditional outsourcing to innovating with customers.Google Innovating in the Open approach, and the story of Google and Globant collaboration on OpenSocial.TRANSCRIPT
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Innovation and Outsourcing
May 13, 2010
Patrick ChanezonDeveloper Relations Manager, [email protected]://twitter.com/chanezon
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I’m an API guy
• Bill Joy: "Innovation happens elsewhere"
• Google innovates a lot with products
• Innovation happens at the edges
• Huge leverage to help external developers innovate on top of our Platforms
• From 1 to 70 APIs in 5 years
• Ads, Mobile, Geo, Cloud, Browser, Social,...
• http://code.google.com/ for the list
• cf @timoreilly Internet OS blog posts
• My job: Build an ecosystem around the APIs
• User's choice: get their data out, Data Liberation Front
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These days I fly in the clouds
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What is a developer advocate?
• Influencer
• Connector
• Communicator
• Techie
• Business savvy
• Makes things happen
• Responsible for the reputation of the product
• Responsible for growth of ecosystem
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1. Evangelism: "selling the dream"
5Thx @guykawasaki to let me reproduce the imageMonday, May 17, 2010
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2. Partners: building the ecosystem
• Developers! Developers! Developers!
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cf image at http://i.zdnet.com/blogs/ballmer3.jpg :-)
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Defining the ecosystem
• Be Comprehensive
• Developers but also....
• VCs
• Startups, ISVs, Large companies
• Outsourcing firms
• Platform vendors
• Consulting firms
• Analysts
• Training companies, book writers,
• Tool vendors
• Ad agencies, media companies, brands
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What role should outsourcing firms play in innovation?
• Early adopters
• Partner with platform providers inventing new technologies
• Help ecosystem get started, reap benefits when it grows
• reputation, lead in new markets
• Apply technologies to new business problems
• What I’m looking for in outsourcing partners for innovation projects
• Google-like Corporate Culture favoring innovation
• Investment, shared risk taking
• Diverse skill pool
• Fast turnaround
• Flawless execution8
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Traits of Google Enterprise Culture for Innovation
• Infrastructure Culture
• Universality
• Design Principles
• Inspiration driven by data
• Risk
• Agile
• Open Source
• APIs
• Googleyness
• The world is flat
• Do no evil
• Getting the right People
• Strategic patience
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Infrastructure culture
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Universality
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What makes a design "Googley"?
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Inspiration driven by Data
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Fail often, fail quickly, and learn
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Agile Development Processes
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Open Source Culture
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API Culture
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Googleyness
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The world is flat
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Getting the right people
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Strategic patience
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Harvard Business Review article
• “Reverse Engineering Google’s Innovation Machine”, HBR april 2008, Bala Iyer and Thomas Davenport
• http://harvardbusinessonline.hbsp.harvard.edu/hbsp/hbr/articles/article.jsp?ml_action=get-article&articleID=R0804C
• They got it right
• Indentified many aspects of what makes Google culture work well for innovation
• And provide a process to help you adapt some of its elements to your business
• More details about Google Innovation culture athttp://www.slideshare.net/chanezon/google-innovation-culture
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Bad Story
• Real life example:-)
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Good Story: Globant + Google
• Google Checkout
• testing the API, traditional outsourcing job
• did it so well we gave a talk at JavaOne with them about the framework they built
• OpenSocial
• Involved from inception
• Participated in standard discussion and Open Source project
• Hired by social ningetworks to build their implementation
• Hired by first large consumer company to create their own social network
• Developer events together worldwide
• Cloud: created a practice24
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Other examples
• Impetus in India
• Ported Apache Shindig Java to Python/App Engine
• SFEIR in France
• GWT, Android, Google Apps, App Engine, Wave
• enterprise cloud apps
• Their CTO, Didier Girard, became a Guru in dev community
• Cap Gemini
• Google Apps, App Engine
• Valeo, first enterprise apps in the cloud
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Trends to explore in 2010
• Cloud computing coming to the enterprise
• Google Apps marketplace
• Mobile apps
• Android market
• Social
• From apps to ActivityStream: Facebook, Twitter, Buzz
• Decentralization of social networking use: FB Social Graph, Google Friend Connect
• Browser
• HTML5 mainstream this year: Firefox, Chrome, Safari, Opera
• IE9
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Conclusion• Innovation involves risk
• takes guts, need solid management team willing to take risks
• need the right corporate culture
• Innovation is like surfing
• You want to be at the wave’s crest, in the foam
• This is where you will acquire most speed
• If you catch the wave at the right time, it’s hard for others to follow you!
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Monday, May 17, 2010