innovation and learning for start-ups
TRANSCRIPT
Learning is acquiring new, or modifying existing, knowledge, behaviors, skills, values, or preferences
and may involve synthesizing different types of information. The ability to learn is possessed by
humans, animals and some machines.
“You can’t just ask customers what they
want and then try to give that to them. By the time you get it built, they’ll want something new.”
Customers Problems notpreferences
Sensing not asking
Competitors Plansnot actions
Questioning not benchmarking
Investors Vision not short-term goals
Listening not sending
TeamEmotions not
acquired knowledge
Engaging not pushing
Build the learning
experience together
Get emotionally
engaged
Bring your perspective and ask for
others