Innovation AccelerationEvolution and Application of our Change Acceleration SolutionsKevin Locke, Sarah Hughes, Paige Toussant

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PINNACLE SPEAKER PROFILE

KEVIN LOCKE

• Principal-in-Charge,

Transformational Solutions

• DHG Healthcare

• Nashville, TN

PINNACLE SPEAKER PROFILE

SARAH HUGHES

• Manager, IAE Architect and

Knowledge Catalyst

• DHG Healthcare

• Nashville, TN

Learning Objectives

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Understand how the rapidly changing healthcare environment requires transformational agility (accelerated adoption and execution)

Review the methodology and terminology of the DHG Healthcare Innovation Acceleration solutions

Understand the ongoing evolution and application of our Innovation Acceleration solutions, including Population Health Management, Enterprise Strategic Planning and Service Line Planning

Understand client issues, lessons learned, potential pitfalls and keys to a successful Innovation Acceleration engagement

Preview work-in-progress related to ongoing development of our Innovation Acceleration solution set

Innovation Acceleration and Risk Capability 2.0

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Innovation Acceleration Solutions

Innovation Acceleration – Urgency

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… of organizations expect to increase the types of major change initiatives they will undertake in the next 3 years… of CEOs expect to implement change faster than they did 3 years ago

73%

34% … of change initiatives fully meet defined goals

5 / 3The average organization has undergone 5 enterprise changes in the past 3 years(Leadership Transition, Restructuring, Merger or Acquisition, Market Expansion)

Innovation Acceleration – Science and Theory

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• Stimulates the creative thinking that will generate the innovative spark

• Required by any organization embroiled in transformative change that is being driven by profound market shifts

• Dramatically enhances organizational consensus, reduces leadership time, maximizes resource utilization and accelerates execution

StrengthsFinder helps people uncover their talents,

in order to help them develop their strengths.

The CDI© identifies underlying change symptoms, which

ultimately impact the success of change in the organization.

Identify the symptoms

Measure and prioritize the symptoms

Tailor change management strategies to minimize risk

Transformative Learning //

Jack Mezirow, PhD

• Meaning Perspectives // “The Way Things Are”

• Disorienting Dilemma // Shakes Meaning Perspectives

• Transformative Learning // Perspective Required by Transformation

Innovation Acceleration Solutions

Innovation Acceleration – Process

11Engineering

InitiateUnderstanding the

Foundation for Change

Blue SkyEnvisioning

Without Limits

ActivateConstructing a

Sustainable Response

LaunchMoving from

Concept to Realization

Visioning

Innovation Acceleration – IAE Experience

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• The IAE is used to solve a large business problem, either integrated into a broader scope of work or as a stand alone tool

• The IAE is comprised of 4 Modes; each Mode includes 3 Stages and concludes with a customized, real-time Artifact

Initiate Evaluate, Understand, Why Blue Sky Take Off, Flight, ILSActivate Individual Forces, Organizational Forces, Mitigation Launch ST+A, Measures, Story

• The IAE is a purposely developed experience of 18 to 24 working hours

• The IAE is supported by 8 DHG Healthcare professionals

Innovation Acceleration – BSV Experience

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• The BSV can be used as a ‘front end’ methodology for visioning, purpose and ideal future state planning

• The BSV is comprised of 5 Stages, aligned with the first 2 Modes of the IAE (Initiate and Blue Sky)

EvaluateUnderstandWhyFlightWhat’s Next

• The BSV is a purposely developed experience of 12 to 18 working hours

Innovation Acceleration – GPE Experience

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• The GPE can be used as a ‘back end’ methodology for taking defined vision and strategies and drilling down into more detailed tactical planning

• The GPE is comprised of 5 Stages, aligned with the second 2 Modes of the IAE (Activate and Launch)

UnderstandWhyFlight ForcesST+A

• The GPE is a purposely developed experience of 12 to 18 working hours

Innovation Acceleration – Benefits

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Pace and Urgency

Readiness and Adoption

Focus and Execution

Governance and Accountability

Innovation Acceleration – Artifacts Vision Flight PlanOpportunity Statement

Force Field Acceleration Blueprint

Innovation Acceleration SolutionsEvolution and Application

Innovation Acceleration – Evolution and Application

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IAE/BSV Clients

Innovation Acceleration – Evolution and Application

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• Leadership Transition and Organizational Realignment (2 regions to 1)• Service Line Planning across the Enterprise

• ke’nekt Population Health / Value-Based Care Strategic Planning• Tactical Execution Planning for 2 Key VBC Initiatives

• Enterprise Strategic Planning• Leadership Team Alignment and Adoption

• Enterprise Strategic Planning• New Market Expansion (Healthcare)

• Consumer Access Planning • Transformation in Re-Imaging Clinical Care

• Oncology Service Line Strategic Planning• New System and Process Adoption

Future Applications and Work-in-Progress

Work In Progress

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Refinement of execution planning

Inventory of wayfinding techniques and associated applications

Expansion of team and cross-training of resources

Alignment and embedding in Solution methodologies Right-sizing of Discovery phase Clear definition of Playbook and EPO phases Integration of Discovery, IAE, Playbook and EPO phases

WIP: ke’nekt TM and ESP Methodology

Understand market

opportunities, current strategic

initiatives and organizational

capabilities

3 - 6 weeks

Discovery

Envision a future, construct an

execution plan, and build

stakeholder consensus

3 days

Innovation Acceleration Experience

Establish an execution

roadmap and governance plan

for sustainable success

3 - 4 weeks

Playbook Development

Ensure optimized execution

through single point

accountability and

performance reporting

1 week/ongoing

Enterprise Performance Optimization

KEVIN LOCKEPRINCIPALNASHVILLE // TN615.454.9735 // kevin.locke@dghllp.com

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SARAH HUGHESMANAGERNASHVILLE // TN615.454.9749 // sarah.hughes@dhgllp.com